Charged twice without renew

[Angiegutti]

I was supposed to renew my student subscription and i didnt and now i have an overdraft of $45 because i was charged by my bank because you all charged me $10 something which i was usually charged $5 something each month(fyi i only had $1 before you guys charged). Now you all charged me without my permission. And i want my money back.

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.