Spotify Community

Amy44 · 2017-01-04

I have been charged for premium Spotify when I already cancelled my subscription?

Maxim · 2017-01-05

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

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Amy44 · 2017-01-05

Yes I received a confirmation email on 1st November 2016, yet I was charged for both the months of November and December.

Maxim · 2017-01-05

Does it say that you are a Free or Premium user on https://spotify.com/account?

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