Charged when cancelled

[tareknasr]

have cancled my subscription a year ago and sitll get charged monthly to this date. I have used the customer contact form everymonth and nothing ever gets fixed. This is robbery!

Edit: Changed title as moved to own topic

[Peter__]

Hey! 🙂 

Would you be able to post your most recent case number (#) from when you got in touch and we can ask for it to be chased up for you asap? 

The case number is in the automated email reply you get each time you get in touch. 

Peter