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unable to cancel free Premium trial

I absolutely love Spotify and use it on my phone and at work, around the clock. I did the 30 day trial of Spotify Premium. I knew I would be charged automatically for the 2nd month, so I let Spotify know 6 days early, that I needed to cancel my subsc...

Newbie

I absolutely love Spotify and use it on my phone and at work, around the clock.  I did the 30 day trial of Spotify Premium.  I knew I would be charged automatically for the 2nd month, so I ...

theironcardinal

Casual Listener

2311 Views

6 replies

1 likes

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"This track is not available. Why? I do have premium account.

From one day to another, many of the songs on my latest playbill disappeared on my mobile. When I log on to spotify on my computer the songs are grey and when I try the play them Spotify says "This track is not available. If you have the file on your...

Casual Listener

From one day to another, many of the songs on my latest playbill disappeared on my mobile. When I log on to spotify on my computer the songs are grey and when I try the play them Spotify says "This t...

user-removed

Not applicable

10748 Views

34 replies

2 likes

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Solved!! wrong name

I made an account using facebook and I just realized today that "real name" under my account profile is completely wrong.I don't even know who Nina Himmelsbach Bedel is but apparently that's my "real name" on spotify.How do I fix it to be Eunice Kim ...

Casual Listener

I made an account using facebook and I just realized today that "real name" under my account profile is completely wrong. I don't even know who Nina Himmelsbach Bedel is but apparently that's my "re...

johnny1944

Newbie

12367 Views

39 replies

1 likes

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Premium trial, Student discount

I want to sign up for Premium and can get it cheaper with my NUS card. However, I obviously want the free trial! So how do I get the free trial and be signed up to start paying the student price? Help?!!

Casual Listener

I want to sign up for Premium and can get it cheaper with my NUS card. However, I obviously want the free trial! So how do I get the free trial and be signed up to start paying the student price? &...

dootea

Newbie

22626 Views

7 replies

0 likes

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Spotify not working abroad

I installed spotify on my Mac and I can't get it to work... it says "your country does not match the one set in your profile. To continue use, upddate your profile or upgrade your spotify accound for unlimited travel." I'm happy to pay for the unlimi...

Visitor

I installed spotify on my Mac and I can't get it to work... it says "your country does not match the one set in your profile. To continue use, upddate your profile or upgrade your spotify accound for...

Nmwhelan9

Newbie

6572 Views

6 replies

0 likes

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Solved!! Wrong password while trying to cancel subscription

Hi, Today I took a Spotify Trial for Unlimited, but I just want to sit out these 30 days without automatic renewal. So I wanted to cancel my subscription, but I get the message that my password is wrong... My password is absolutely right, but how am ...

Casual Listener

Hi,   Today I took a Spotify Trial for Unlimited, but I just want to sit out these 30 days without automatic renewal. So I wanted to cancel my subscription, but I get the message that my passw...

Shortyshape

Casual Listener

5933 Views

25 replies

0 likes

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Solved!! can't login to facebook via chrome

hi, as stated above anybody experience this? i can login via firefox, but not with chrome hmmmmm

Regular

hi, as stated above anybody experience this? i can login via firefox, but not with chrome hmmmmm

jaleikas

Newbie

44717 Views

9 replies

0 likes

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Solved!! Kündigung

Hallo, Spotify ich möchte mein Konto kündigen, aber es wird ein Password verlangt, da ich über Facebook angemeldet bin, benutze my Facebook Password, aber es wird nicht erkannt. Wie kann ich trotzdem kündigen? Ich möchte weiterhin die Gratis version ...

Newbie

Hallo, Spotify   ich möchte mein Konto kündigen, aber es wird ein Password verlangt, da ich über Facebook angemeldet bin, benutze my Facebook Password, aber es wird nicht erkannt. Wie kann ich...

Mirko561

Newbie

8154 Views

10 replies

4 likes

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  • 10 replies
  • 4 likes

Why I am cancelling my Spotify premium account

Hey Until today, I was a paying Spotify user. I love the idea to move my music collection to the cloud and not having to manually sync all my devices to keep them up to date. I own in total four devices: a laptop, an iPad and two iPhones, of which on...

Newbie

Hey   Until today, I was a paying Spotify user. I love the idea to move my music collection to the cloud and not having to manually sync all my devices to keep them up to date. I own in total ...

pwarner187

Newbie

2475 Views

8 replies

2 likes

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Solved!! Getting rid of premium subscription

So I accidentally downloaded the premium version, which I do not want, and the trial is up in 48 hours. How do you get rid of this premium account before it charges me. Help!

Newbie

So I accidentally downloaded the premium version, which I do not want, and the trial is up in 48 hours. How do you get rid of this premium account before it charges me. Help!

Gri4

Regular

2450 Views

6 replies

0 likes

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Payment autogiro

My Spotifyaccount is being payed automatic from one of my cards but at the moment when it should have been payed this month I forgot to put the right amount of cash in there, how can I pay for my account manually?

Newbie

My Spotifyaccount is being payed automatic from one of my cards but at the moment when it should have been payed this month I forgot to put the right amount of cash in there, how can I pay for m...

user-removed

Not applicable

2042 Views

2 replies

0 likes

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Spotify won't let me log in on my computer!

I can log in on the web version and on my phone, but whenever I try logging in on my computer the log-in circle just keeps spinning. I have tried uninstalling and reinstalling Spotify. What do I do? This has been going on for over a week.

Casual Listener

I can log in on the web version and on my phone, but whenever I try logging in on my computer the log-in circle just keeps spinning.   I have tried uninstalling and reinstalling Spotify. ...

macysmiles

Newbie

3751 Views

5 replies

0 likes

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Spotify is a scam

I try Spoify on my mobile using 2 days trial. Later on, they offer me a month free of premium, but I have to give out my credit card information. So I thought maybe before the 1 month trial ends, I'll cancel it before it charges me. On the day before...

Newbie

I try Spoify on my mobile using 2 days trial. Later on, they offer me a month free of premium, but I have to give out my credit card information. So I thought maybe before the 1 month trial ends, I'l...

davidkrikorian

Regular

12959 Views

39 replies

7 likes

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  • 7 likes

Re: Recupera tu listas eliminadas!

Hola Rocio!Perdona que desvirtue un poco el tema, no se a donde dirigirme ya.Haces unos meses ingresé mis datos de la tarjeta de crédito para hacerme una cuenta premium, después de ingresar todos los datos, al abrir el programa, de repente se cerró s...

Newbie

Hola Rocio! Perdona que desvirtue un poco el tema, no se a donde dirigirme ya. Haces unos meses ingresé mis datos de la tarjeta de crédito para hacerme una cuenta premium, después de ingresar todos...

lalogarcam

Newbie

2186 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

My profile name is now all numbers

Hi, I have been using spotify free with my facebook for over a year and now suddenly today my profile name that friends see is all numbers. It shows my facebook name when I login fine but when people look for me to follow me all they see is numbers i...

Visitor

Hi, I have been using spotify free with my facebook for over a year and now suddenly today my profile name that friends see is all numbers. It shows my facebook name when I login fine but when peop...

kittymeow

Regular

5338 Views

21 replies

0 likes

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Someone is accessing my account Is there a way to see what device was used.

I was driving around 8:30 PM PT 2/3/2013 on my iphone and it stopped because someone else was using my account? Is there any way to see the location and type of device?

Casual Listener

I was driving around 8:30 PM PT 2/3/2013 on my iphone and it stopped because someone else was using my account? Is there any way to see the location and type of device?

Raw6047

Newbie

4373 Views

10 replies

0 likes

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"declined, please check or change the payment details"

My credit card keeps being declined. I am positive I have sufficient funds, I have the correct country listed (usa), and I created a verify account. For some reason it just keeps bouncing back. Any ideas?

Newbie

My credit card keeps being declined.  I am positive I have sufficient funds, I have the correct country listed (usa), and I created a verify account.  For some reason it just keeps bouncing...

Aweah_Catbug_

Newbie

1549 Views

2 replies

1 likes

  • 1549 Views
  • 2 replies
  • 1 likes