Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Can an Admin please log me out of all devices?

My Username is HarrenKara, and a friend that I used to know quite well has my password saved. Everytime that I log on to spotify, they are using my account and my playlist gets paused. Can someone please log out all devices, as I have changed the pas...

Casual Listener

My Username is HarrenKara, and a friend that I used to know quite well has my password saved. Everytime that I log on to spotify, they are using my account and my playlist gets paused. Can someone pl...

elzetion

Regular

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

can't go offline

i do not seem to be able to put on offlinemode on my computer anymore. I can make my lists available offline but then i can't go offline. what is wrong? i've tried logging out and in and shutting it down, but noting works.

Visitor

i do not seem to be able to put on offlinemode on my computer anymore. I can make my lists available offline but then i can't go offline. what is wrong? i've tried logging out and in and shutting it ...

Peter__

Community Legend

1254 Views

1 replies

0 likes

  • 1254 Views
  • 1 replies
  • 0 likes

How to switch off Spotify spamming my facebook friends

How can I avoid that spotify sends out emails to my friends when I update a playlist? This is an outrageous breach of privacy and I wonder why there has not yet been a class action lawsuit against them!

Casual Listener

How can I avoid that spotify sends out emails to my friends when I update a playlist? This is an outrageous breach of privacy and I wonder why there has not yet been a class action lawsuit against th...

Peter__

Community Legend

1196 Views

5 replies

0 likes

  • 1196 Views
  • 5 replies
  • 0 likes

Limited Music Choice, even with premium?

Hello, I recently unsubscribed my Spotify Premium Account linked to Facebook (it's back to free now) and created another Premium one without Facebook. So, I just wanted to start a playlist and while looking up the music I realised the results I have ...

Regular

Hello,   I recently unsubscribed my Spotify Premium Account linked to Facebook (it's back to free now) and created another Premium one without Facebook. So, I just wanted to start a playl...

LaliSchnuu

Regular

1315 Views

8 replies

0 likes

  • 1315 Views
  • 8 replies
  • 0 likes

Forcing Facebook reactivation infringes Australian Spam Act 2003

Hi There,I have been an Australian Spotify customer for many months - in fact since Spotify was brought to Australia. Love the service.My issue:I have, as a new years resolution, disconnected from Facebook, which has then made me unable to access my ...

Visitor

Hi There, I have been an Australian Spotify customer for many months - in fact since Spotify was brought to Australia. Love the service. My issue: I have, as a new years resolution, disconnect...

Sam

Spotify

468 Views

4 replies

0 likes

  • 468 Views
  • 4 replies
  • 0 likes

Trial Premium to Actual Premium

Hi, I was just wondering how I could switch from the 30-day free trial of Spotify premium to the actual paid for Premium (I want the $9.99 month subscription). I just began the trial today 1-03-13 and I wish to switch to the actual premium because I ...

Newbie

Hi, I was just wondering how I could switch from the 30-day free trial of Spotify premium to the actual paid for Premium (I want the $9.99 month subscription). I just began the trial today 1-03-13 an...

Marco

Community Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Facebook hacked, need account transferred

My Facebook got hacked and I have totally lost it and so I have created a new one. What I would like to do is be able to access my spotify account from my new Facebook account or at least cancel the payments on my old one, I can't get into the accoun...

Newbie

My Facebook got hacked and I have totally lost it and so I have created a new one. What I would like to do is be able to access my spotify account from my new Facebook account or at least cancel the ...

Marco

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Paying for Premium but Account Shows as Non-Premium Account

I signed up for the premium trial a few months ago and decided that Spotify Premium wasn't for me. I decided to cancel the subscription prior to the trial ending but it already showed my account as being Free so I assumed it was automatically cancell...

Newbie

I signed up for the premium trial a few months ago and decided that Spotify Premium wasn't for me. I decided to cancel the subscription prior to the trial ending but it already showed my account as b...

David

Spotify Legend

645 Views

6 replies

0 likes

  • 645 Views
  • 6 replies
  • 0 likes

password

I cant change my password, and when i click on the "forgot the password" im typing in my email (the old email), the i changed to the new email on my account but it still dont work... sorry for this.... how the **bleep** can i change it ? im going MAD...

Newbie

I cant change my password, and when i click on the "forgot the password" im typing in my email (the old email), the i changed to the new email on my account but it still dont work... sorry for this.....

Peter__

Community Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Somehow replaced my premium account with a free account??

When trying to connect to my spotify account on my iphone, i ended up onnecting with my facebookaccoun, and now i can't seem to log onto my premium account anymore, all i get is this new account which is a free trial and has non of my playlists.. Wha...

Visitor

When trying to connect to my spotify account on my iphone, i ended up onnecting with my facebookaccoun,   and now i can't seem to log onto my premium account anymore,  all i get is thi...

164 Views

0 replies

0 likes

  • 164 Views
  • 0 replies
  • 0 likes

how do I connect facebook to an old spotify account

Hi. I have an old spotify account witch was created before you had to connect it facebook when staring it but now when I have started using my account again I want to connect it to facebook. How do I do?

Newbie

Hi. I have an old spotify account witch was created before you had to connect it facebook when staring it but now when I have started using my account again I want to connect...

Marco

Community Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Gifted Premium to my Dad but off-line playing not available

Hi, I gifted my Dad Spotify Premium so that he could use Spotify on his iPad. However, when he switches to off-line mode, his playlists will not play. Have we done something wrong? Thank you in advance for your help. Graham Harris Items bought: Spoti...

Casual Listener

Hi,   I gifted my Dad Spotify Premium so that he could use Spotify on his iPad.   However, when he switches to off-line mode, his playlists will not play.   Have we done so...

MattSuda

Spotify Star

627 Views

6 replies

0 likes

  • 627 Views
  • 6 replies
  • 0 likes

Spotify premium subscription ending

After my premium subscription ended, my account is acting weard, and i can only play my local songs. This is since the beginning that i had my account and i thought it was normal, but i was browsing the website and it said when my subscription ends, ...

Regular

After my premium subscription ended, my account is acting weard, and i can only play my local songs. This is since the beginning that i had my account and i thought it was normal, but i was browsing ...

Peter__

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!! YOU KEEP CHARGING ME TWICE PER MONTH.

This has to be the 2rd month you guys charge Me twice in a month! On the 3rd and on the 29th! SOMETHING NEEDS TO CHANGE BEFORE I DISCONTINUE USE !! It's unfair and nobody answers to this big problem!

Newbie

This has to be the 2rd month you guys charge Me twice in a month! On the 3rd and on the 29th! SOMETHING NEEDS TO CHANGE BEFORE I DISCONTINUE USE !! It's unfair and nobody answers to this big proble...

Peter__

Community Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Technical error when trying to buy premium account

Hi am am trying to purchase a premium account with the 50% of student NUS Card. I get as far as entering the student card number and my DOB and then is says technical error. I have tried it on a new IPAD and my laptop. Can you help.

Casual Listener

Hi am am trying to purchase a premium account with the 50% of student NUS Card. I get as far as entering the student card number and my DOB and then is says technical error. I have tried it on a new ...

Peter__

Community Legend

418 Views

3 replies

0 likes

  • 418 Views
  • 3 replies
  • 0 likes

Checking Redemption Status

Can anyone tell me if the Spotify Gift Card I sent was delivered to the email address I submitted and if it was redeemed?

Newbie

Can anyone tell me if the Spotify Gift Card I sent was delivered to the email address I submitted and if it was redeemed?

Peter__

Community Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

He borrado listas por error

Hola! He borrado por error dos listas de mi Spotify, las listas se llaman "TEMAZOS" y "DANCING". Se pueden recuperar, por favor? Gracias.

Newbie

Hola! He borrado por error dos listas de mi Spotify, las listas se llaman "TEMAZOS" y "DANCING". Se pueden recuperar, por favor? Gracias.

195 Views

0 replies

0 likes

  • 195 Views
  • 0 replies
  • 0 likes

you fetched my account 2 times for the same account

like i said, i had the test-version of spotify, then i installed the software on another computer. i logged in with my account and i had no premium. so i subscribed for the test-version again. and now you fetched 20 € for tool1990 and ID:1157799325. ...

Newbie

like i said, i had the test-version of spotify, then i installed the software on another computer. i logged in with my account and i had no premium. so i subscribed for the test-version again. ...

Peter__

Community Legend

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

Delete this account

I would like to perminately delete this account

Newbie

I would like to perminately delete this account

user-removed

Not applicable

465 Views

4 replies

0 likes

  • 465 Views
  • 4 replies
  • 0 likes

******@gmail.com

Mitt konto är kapat, sätter inte in mitt nya kort, föränn det har blivit rtt ärende av detta företag har gått in och dragit 11000kr från mitt kontokort, allt är polisanmält och Master card håller på att göra ett ärende av detta, då kan inte Spotify t...

Visitor

Mitt konto är kapat, sätter inte in mitt nya kort, föränn det har blivit rtt ärende av detta företag har gått in och dragit 11000kr från mitt kontokort, allt är polisanmält och Master card håller på ...

Liam

Community Legend

4317 Views

1 replies

0 likes

  • 4317 Views
  • 1 replies
  • 0 likes