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Charging Me for a Subscription I Do Not Have

Charging Me for a Subscription I Do Not Have

Hello everyone, 

 

I signed up for Premium and getting monthly charges for $14.99, which is fine.  But I am still receiving a reoccuring charge for $9.99 for regular spotify.  This stems from when I enrolled for the 30-day trial.  I remember I canceled the subsciption prior to the 30-day mark.  

 

Can someone link me to a prior thread on how to troubleshoot this or please advise?  

 

Thanks everyone!

Reply
1 Reply

Hey @TMoneyyy, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter.This way, we'll be able to take a closer look at your account and see what happened there.


Let us know how it goes and if you have any other questions.

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