Country changed on profile settings, still cannot log in

[maggiemasters]

I moved from Italy to France and when trying to loggin from the computer, it tells me that I should go to profile settings and change my country, however I have already done that, and if I go to my profile settings the selected country is indeed FR (so is my i.p.), but the initial screen still doesn't let me in...

Thanks for your help!

[Nico · Accepted solution]

Hey @maggiemasters! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Are you trying to use your e-mail address or your username in the login process?

If you're using your e-mail address, try to use your username instead.

Let me know how it goes, thanks! ^^

Peace

[maggiemasters]

Hay, many thanks! It worked out. (Didn'y know there was any relevance if using one or the other...)


Cheers!

[Nico]

You're welcome! ^^

Peace