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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83345 Views

29 replies

0 likes

  • 83345 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104320 Views

10 replies

3 likes

Account
Login
  • 104320 Views
  • 10 replies
  • 3 likes

Superuser Contribution Student Discount Not Working

So I cancelled my premium subscription which ended yesterday. I am now trying to open a student account using my NUS extra card and it's saying the number I'm entering is invalid (it isn't). I'm entering the long number across the front. Can someone ...

Newbie

So I cancelled my premium subscription which ended yesterday. I am now trying to open a student account using my NUS extra card and it's saying the number I'm entering is invalid (it isn't). I'm ente...

Julian

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

no se puede confirmar tu direccion. Plan familiar

Ayuda. Mi cuenta esta ligada con facebook. pero en ningun lado puedo ver mi direccion que esta dada de alta. mis familiares no se pueden activar, incluso mi esposa (cuenta familiar que ya estaba funcionando) hoy le llego un correo diciendo que no pod...

Newbie

Ayuda. Mi cuenta esta ligada con facebook. pero en ningun lado puedo ver mi direccion que esta dada de alta. mis familiares no se pueden activar, incluso mi esposa (cuenta familiar que ya estaba func...

Rottley

Newbie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Account wird als "Free" angezeigt, ist aber Premium, daher kann ich nicht kündigen.

Hi, Ich möchte meinen Premium Account gerne kündigen. Leide wird er als Free angezeigt. Ich nutze aber alle Vorteile, habe Familienmitglieder in meiner Liste, und bezahlte 15€ im Monat . Kann mir jemand helfen? Wird er automatisch zurück gesetzt, wen...

Newbie

Hi,  Ich möchte meinen Premium Account gerne kündigen.  Leide wird er als Free angezeigt. Ich nutze aber alle Vorteile, habe Familienmitglieder in meiner Liste, und bezahlte 15€ im Monat ...

637 Views

0 replies

1 likes

  • 637 Views
  • 0 replies
  • 1 likes

I can not add to my brothers Family account

I have all the same information as him and it says i can not add to the account because we dont live together, its wrong!

Casual Listener

I have all the same information as him and it says i can not add to the account because we dont live together, its wrong!

OviiiOne

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Spotify account

Hello, mine spotify account has been blocked but I have payed evrything, so I don't understand why it is

Newbie

Hello, mine spotify account has been blocked but I have payed evrything, so I don't understand why it is

KatesHere

Community Legend

260 Views

1 replies

0 likes

Account
Login
  • 260 Views
  • 1 replies
  • 0 likes

Je suis débiter alors que j'ai annulé

Bonjour, j'ai été débiter de 9,99 alors que j'avais pris mon abonnement 3 mois a 0,99€ et que j'avais annuler au bout de 2mois et demi et j'ai été encore débiter pouvez vous m'aidez s'i vous plaît c'est urgent merci

Newbie

Bonjour, j'ai été débiter de 9,99 alors que j'avais pris mon abonnement 3 mois a 0,99€ et que j'avais annuler au bout de 2mois et demi et j'ai été encore débiter pouvez vous m'aidez s'i vous plaît c'...

KatesHere

Community Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Traspasar mi suscripción a otra cuenta de Spotify

Hola, alguien sabe si puedo traspasar mi suscripción a otra cuenta de Spotify?La cuenta la cree usando "Facebook Login". Desactive Facebook y cada que entró a Spotify me activa la cuenta de nuevo. Al parecer la cuenta no se puede desvincular.

Newbie

Hola, alguien sabe si puedo traspasar mi suscripción a otra cuenta de Spotify? La cuenta la cree usando "Facebook Login". Desactive Facebook y cada que entró a Spotify me activa la cuenta de nuevo...

OviiiOne

Community Legend

7321 Views

1 replies

0 likes

  • 7321 Views
  • 1 replies
  • 0 likes

Forgot my adress

I forgot my "spotify" home adress. How do ı learn to my adress?

Newbie

I forgot my "spotify" home adress. How do ı learn to my adress?

Maxim

Spotify Star

441 Views

1 replies

0 likes

Account
  • 441 Views
  • 1 replies
  • 0 likes

Poison, Extreme, Jackyl Advertisement

Periodically I'm getting an advertisement for an upcoming concert fo Poison, Extreme, and Jackyl. The volume of the ad is much louder than every other advertisement and the music. Can someone please fix this? Thanks.

Newbie

Periodically I'm getting an advertisement for an upcoming concert fo Poison, Extreme, and Jackyl.  The volume of the ad is much louder than every other advertisement and the music.  Can som...

Jacob

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

bastards

why do you still charge my account if i dont have premium i lost all playlists ...stop charging me me you sons a bitches

Newbie

why do you still charge my account if i dont have premium i lost all playlists ...stop charging me me you sons a bitches

Jacob

Community Legend

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Avsluta headspace

Jag skaffade headspace men vill avsluta det. Kan inte hitta någonstans överhuvudtaget hur jag gör det? Inte heller på headspaces sida.

Newbie

Jag skaffade headspace men vill avsluta det. Kan inte hitta någonstans överhuvudtaget hur jag gör det? Inte heller på headspaces sida.

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Premium zu früh abgebucht statt Studentenrabatt

Der Studentenrabatt meines Kontos läuft zum 06.04.17 ab, am 06.03.17 wurde jedoch schon der volle Premium-Betrag abgebucht! Wie kann das sein? Wie bekomme ich mein Geld zurück?

Newbie

Der Studentenrabatt meines Kontos läuft zum 06.04.17 ab, am 06.03.17 wurde jedoch schon der volle Premium-Betrag abgebucht! Wie kann das sein? Wie bekomme ich mein Geld zurück?

Maxim

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Can I check my typed address?

As I want to join the family plan, but I forget the exact wordings of the address. I am afraid that we can't verify for it. So can I check my address typed previously?

Newbie

As I want to join the family plan, but I forget the exact wordings of the address. I am afraid that we can't verify for it. So can I check my address typed previously?

Jacob

Community Legend

335 Views

1 replies

0 likes

Account
  • 335 Views
  • 1 replies
  • 0 likes

MY account is used by someone else!!!

So Since the latest update I have a huge problem were the Spotify account is used by someone who deletes all my playlists.At first when I updated I thought it was a bug, this occured right after the update.So I deleted the lists and resetted my own.H...

Casual Listener

So Since the latest update I have a huge problem were the Spotify account is used by someone who deletes all my playlists. At first when I updated I thought it was a bug, this occured right after ...

vv00d13

Casual Listener

357 Views

2 replies

0 likes

Account
Other
  • 357 Views
  • 2 replies
  • 0 likes

strange event

Help in strange eventForget my address to invite my relatives, I do not know how to change it, I have not been able to invite my relatives for 2 months and it is sad (Sorry for my english)

Casual Listener

Help in strange event Forget my address to invite my relatives, I do not know how to change it, I have not been able to invite my relatives for 2 months and it is sad (Sorry for my english)

Jacob

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Family and changing country

I've recently changed country from Sweden to France because of moving here. I've also created accounts for my kids, all French accounts. After creating the accounts I've invited them to my family account. But they cannot accept my invite because my c...

Newbie

I've recently changed country from Sweden to France because of moving here. I've also created accounts for my kids, all French accounts. After creating the accounts I've invited them to my family acc...

Jacob

Community Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes