Creating another account because my old Email address is now closed down

[ccarabine]

I had problems with my Spotify account,it just wouldn't play my songs,it just wasn't working st all,I couldn't resolve the issue because my Email address was no longer operating,so I couldn't retrieve any Emails from Spotify to resolve the issue.
Now i've created a new Spotify account with my new Email address,
How do I close my original Spotify account?
(If that's what I need to do)

[jnorris170]

Hey! @ccarabine  

You can go here, then click account, then "I want to permanently delete my account" to delete it. 

[ccarabine]

Thanks for your reply,however it didn't help,I almost just deleted my new account,any more ideas would be appreciated,(i'm sure it's simple but I just lose patience after 5 minutes of clicking boxes)

[ccarabine]

And now i've got another problem(which is actually my original problem,when I try to download a tune a message come up "An Error Occured-TRY AGAIN!
Wi-Fi is fine and there's no obvious problems with my phone,just can't download anything,and I can't ring Spotify to ask for advice,I really just wanna listen to some music,i'm paying £9.99 per month for nothing!!
Awful support from Spotify!!

[jnorris170]

Hey @ccarabine

Please make sure you are signed into the account you want to delete, then follow the steps here to delete the account. 

[ccarabine]

Cheers

[ccarabine]

Ok just an update-
I can't log in to my old account cos it doesn't accept my old password,so it sends my password to my old Email address,but I can't retrieve it because my old Email address is not accessible.(closed down)
Second Issue is that everything I press on my new account says "❗️An Error Occured (Try Again)"
which is a completely meaningless statement,it should say,'An error occurred,please ring this number to resolve your issue',seing as i'm a loyal customer on a "Premium" account
Basically I need to speak to a Spotify technician,who'll solve the problem in 2 minutes but I can't because they don't have a phone number,so I can't resolve my issues,so in my opinion the help service on Spotify is absolutely atrocious.
I'm still paying £9:99 per month,and can't use the service!!😀