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Daughter can't join my family plan

Daughter can't join my family plan

jenraw

I started a family subscription & invited my kids.  My account says my daughter is active, but when she tries to log in, it asks her for a payment.

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1 Reply

Alejandro_C

Hey @jenraw, welcome to the Community!

 

We'd recommend trying to redeem the family code again on your daughter's account at: www.spotify.com/family/redeem.

 

Let us know how it goes.

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