Daughter can't join my family plan

[jenraw]

I started a family subscription & invited my kids.  My account says my daughter is active, but when she tries to log in, it asks her for a payment.

[Alejandro_C]

Hey @jenraw, welcome to the Community!

We'd recommend trying to redeem the family code again on your daughter's account at: www.spotify.com/family/redeem.

Let us know how it goes.