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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14918 Views

7 replies

11 likes

Security
  • 14918 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554935 Views

991 replies

116 likes

Account
  • 554935 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131278 Views

74 replies

12 likes

Account
Login
Premium
  • 131278 Views
  • 74 replies
  • 12 likes

Since update it won't open!

I've just updated Spotify and now it won't open!!! Help

Newbie

I've just updated Spotify and now it won't open!!! Help

Astame

Community Legend

289 Views

1 replies

0 likes

Premium
  • 289 Views
  • 1 replies
  • 0 likes

premium family premium

I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces

Newbie

I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces

Astame

Community Legend

170 Views

1 replies

0 likes

  • 170 Views
  • 1 replies
  • 0 likes

betaling voor dochter wijzigen van vaders rekening naar moeders rekening.

Ik betaal momenteel de rekening van Spotify voor mijn dochter. Mijn ex-vrouw gaat die echter straks betalen. Ik kan dit echter niet wijzigen in de wijzigingssite...omdat hij via mijn ING.nl op mijn rekeningen terechtkomt en niet op die van mijn ex.. ...

Newbie

Ik betaal momenteel de rekening van Spotify voor mijn dochter. Mijn ex-vrouw gaat die echter straks betalen. Ik kan dit echter niet wijzigen in de wijzigingssite...omdat hij via mijn ING.nl op mijn r...

Hubo

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Spotify in work - have internet through proxies. Country does not match....

Hello,So in my workplace I have an internet connection, but through proxies mostly from Germany & Italy. I live and work in Cracow, Poland.For like a 2 weeks I had no problems using Spotify, but now im getting a " Your Country Does Not Match The One ...

Casual Listener

Hello, So in my workplace I have an internet connection, but through proxies mostly from Germany & Italy. I live and work in Cracow, Poland. For like a 2 weeks I had no problems using Spoti...

happypappimammi

Casual Listener

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Courtesy pay fee

Why am I getting charged an extra 28$ as a courtesy pay fee?

Casual Listener

Why am I getting charged an extra 28$ as a courtesy pay fee?

OviiiOne

Community Legend

1484 Views

5 replies

0 likes

  • 1484 Views
  • 5 replies
  • 0 likes

Where is my spotify radio?

I use Spotify on my desktop internet browser. I have standard account. A few weeks ago the radio functionality disapperead from my account, it's not visible in the sidepanel and I cannot launch it (from a song or artist menu).I tried clearing browser...

Casual Listener

I use Spotify on my desktop internet browser. I have standard account.  A few weeks ago the radio functionality disapperead from my account, it's not visible in the sidepanel and I cannot launc...

malach-ha-maret

Casual Listener

304 Views

2 replies

0 likes

  • 304 Views
  • 2 replies
  • 0 likes

Superuser Contribution Gift card with a family plan?

Spotify ... any plans in the future in allowing us to fund our family plans with gift cards? If not, just let me know. However, there are other services that allow this so .... sure would be nice to stay with Spotify.

Casual Listener

Spotify ... any plans in the future in allowing us to fund our family plans with gift cards?  If not, just let me know.  However, there are other services that allow this so .... sure would...

Anyk17

Spotify Star

220 Views

1 replies

0 likes

Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium FAmily invite I can't accept because there is a problem

My wife has invited me to Spotify premium family, but when I try to use the code page it does not work and reloads always the same page again and again, the one where it's asked me to write the code ... what's the problem?

Newbie

My wife has invited me to Spotify premium family, but when I try to use the code page it does not work and reloads always the same page again and again, the one where it's asked me to write the code ...

Anyk17

Spotify Star

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payments

I accidentally sumitted two payments. How can I get a hold of someone in costumer service to help with a refund on one.

Newbie

I accidentally sumitted two payments. How can I get a hold of someone in costumer service to help with a refund on one.

Anyk17

Spotify Star

168 Views

1 replies

0 likes

  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 premium accounts into one family account

Hi.Myself and my wife both have Spotify Premium accounts which I pay for.We both use facebook to log into our accounts. I want to move use to Spotify Family subscription as it saves money and gives us extra accounts to use.But I don't want her or mys...

Regular

Hi. Myself and my wife both have Spotify Premium accounts which I pay for. We both use facebook to log into our accounts.   I want to move use to Spotify Family subscription as it saves mone...

Anyk17

Spotify Star

525 Views

1 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution -

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Newbie

-

Anyk17

Spotify Star

134 Views

1 replies

0 likes

Account
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution email address

I initially tried setting a spotify account with my home email address and had some difficulty so I abandoned the effort and forget the password etc. So instead I set up my account with my work email address. Now I would like to change my "active" ac...

Newbie

I initially tried setting a spotify account with my home email address and had some difficulty so I  abandoned the effort and forget the password etc.  So instead I set up my account with m...

Anyk17

Spotify Star

243 Views

1 replies

0 likes

Account
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist account!

Hi! I'm an artist who has two different artist profiles. The first one is linked to my premium account but now i have changed artist alias and would like to have both theese profiles under my account. Is that possible or do i need to pay for two diff...

Newbie

Hi!   I'm an artist who has two different artist profiles. The first one is linked to my premium account but now i have changed artist alias and would like to have both theese profiles under m...

Anyk17

Spotify Star

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged in online, but desktop version says my password is wrong

I keep trying to log in on the desktop version (mac) with my username and password but it insists that one of them is wrong. It's the same password i'm using to login online and I have re-typed it at least 5 times so I am not sure why this is happeni...

Newbie

I keep trying to log in on the desktop version (mac) with my username and password but it insists that one of  them is wrong. It's the same password i'm using to login online and I have re-typed...

Anyk17

Spotify Star

174 Views

1 replies

0 likes

  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution changing payment details

i am trying to change my card details for my payment but it is not letting me update it - i have enough money in my account and i have typed all my details in correctly about 10 times and it still isnt working. my subscription has also changed from p...

Visitor

i am trying to change my card details for my payment but it is not letting me update it - i have enough money in my account and i have typed all my details in correctly about 10 times and it still is...

Anyk17

Spotify Star

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes

Solved!! Spotify family streaming

If I have spotify family, can all the members stream different things on their accounts at the same time, or do they have to stream the same thing?

Casual Listener

If I have spotify family, can all the members stream different things on their accounts at the same time, or do they have to stream the same thing?

hollyfield90

Casual Listener

546 Views

2 replies

0 likes

Account
Premium
Subscription
  • 546 Views
  • 2 replies
  • 0 likes

Solved!! Cannot Connect Facebook to my new premium account

Hello,I've got a premium account just yesterday that I'd like to connect it with my Facebook. The problem is that I created 3 years ago a free user account that I didn't really use and forgot about it. After creating this new one I realized that my F...

Casual Listener

Hello, I've got a premium account just yesterday that I'd like to connect it with my Facebook. The problem is that I created 3 years ago a free user account that I didn't really use and forgot abo...

kennethribeiro

Newbie

1553 Views

6 replies

0 likes

Account
Premium
  • 1553 Views
  • 6 replies
  • 0 likes

Card was charged, no receipt or indication on website or email.

I opened an account today and I was trying to sign up for the Spotify student discount. I entered my card information, and then tried to select my college, however, It said that it could not verify my college and therefore i could not sign up for the...

Newbie

I opened an account today and I was trying to sign up for the Spotify student discount. I entered my card information, and then tried to select my college, however, It said that it could not verify m...

NumairOk

Newbie

273 Views

2 replies

1 likes

Account
Other
Subscription
  • 273 Views
  • 2 replies
  • 1 likes