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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14855 Views

7 replies

11 likes

Security
  • 14855 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554382 Views

991 replies

116 likes

Account
  • 554382 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131226 Views

74 replies

12 likes

Account
Login
Premium
  • 131226 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution Someone using my wifes e-mail Address

Good evening, My wife tried to sign up tonight to spotify, but on doing so she found that her e-mail address was already in use. She reset the password on the account only to find out that it's someone elses premium account which is being billed mont...

Newbie

Good evening,   My wife tried to sign up tonight to spotify, but on doing so she found that her e-mail address was already in use. She reset the password on the account only to find out that i...

Anyk17

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing country settings when going abroad

Hi!I usually live in Norway but will move to Sweden and stay there for 6 or 12 months. Can I just change my country settings to Sweden and continue to use Spotify Free or do I have to upgrade to Spotify Premium?/Nicklas

Newbie

Hi! I usually live in Norway but will move to Sweden and stay there for 6 or 12 months. Can I just change my country settings to Sweden and continue to use Spotify Free or do I have to upgrade to ...

Anyk17

Spotify Star

226 Views

1 replies

0 likes

Account
Free
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two accounts, one I turned off.

I have two accounts but I swear I shut the other one down and I've been charged twice for a while now.

Newbie

I have two accounts but I swear I shut the other one down and I've been charged twice for a while now.

Anyk17

Spotify Star

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family in Canada

Hi there, How come Spotify Family is not available in Canada? This does not seem fair.

Casual Listener

Hi there, How come Spotify  Family is not available in Canada? This does not seem fair. 

Alejandro_C

Spotify Legend

304 Views

3 replies

0 likes

Premium
Subscription
  • 304 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changed password but now I can't log in

So I got the new iPhone and loaded my apps on and realized I forgot my Spotify password so I went thru the forgot password link three for four times and I can log in on the web successfully but when I try to log in on the app on both my phone and com...

Newbie

So I got the new iPhone and loaded my apps on and realized I forgot my Spotify password so I went thru the forgot password link three for four times and I can log in on the web successfully but when ...

Anyk17

Spotify Star

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset My Spotify Account

Hi there,I am currently on Fido Pulse Plan and I am unable to activate my premium subscription. When I called Fido about the issue they said it is because my account has already been linked to the number and can't be linked a second time. ( The histo...

Casual Listener

Hi there, I am currently on Fido Pulse Plan and I am unable to activate my premium subscription. When I called Fido about the issue they said it is because my account has already been linked to the ...

Anyk17

Spotify Star

212 Views

1 replies

0 likes

Premium
  • 212 Views
  • 1 replies
  • 0 likes

Block Followers - Self censorship and safety.

I think blocking of followers is an important feature so I can feel safe listening to music again.Last year I had a bunch of people cause me heavy emotial damage and It makes me want to use the service less and censor my listening. Would you please c...

Newbie

I think blocking of followers is an important feature so I can feel safe listening to music again. Last year I had a bunch of people cause me heavy emotial damage and It makes me want to use the s...

loganarchibald

Music Fan

283 Views

2 replies

1 likes

Account
Security
  • 283 Views
  • 2 replies
  • 1 likes

Superuser Contribution Changing country then getting student discount

Just changed my country from NZ to the UK. I now have an NUS card and want to apply for student spotify. It is not allowing me to do this and keeps redirecting me to the spotify family sign up page. Please can I have some help on this Ta

Newbie

Just changed my country from NZ to the UK. I now have an NUS card and want to apply for student spotify.  It is not allowing me to do this and keeps redirecting me to the spotify family sign up ...

Anyk17

Spotify Star

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount no longer applies to me

So for the last year, I've been using my Spotify Student discount to listen to music with no problem. Today, I check my card statement and it appears that Spotify has charged me $10 instead of the student discounted $5. What's up with that? I'm still...

Newbie

So for the last year, I've been using my Spotify Student discount to listen to music with no problem.   Today, I check my card statement and it appears that Spotify has charged me $10 instead ...

Alffyb

Newbie

38046 Views

18 replies

9 likes

Account
Subscription
  • 38046 Views
  • 18 replies
  • 9 likes

Solved!! Scheidungskinder

Ich möchte mir gerne bei Spotify einen Familienaccount für mich und meinen Sohn anlegen. Leider bin ich getrennt leben und mein Sohn ist zwar mehrmals in der Woche bei mir zu Besuch aber er ist unter der Adresse von meiner Expartnerin gemeldet. Verst...

Newbie

Ich möchte mir gerne bei Spotify einen Familienaccount für mich und meinen Sohn anlegen. Leider bin ich getrennt leben und mein Sohn ist zwar mehrmals in der Woche bei mir zu Besuch aber er ist unter...

Nico

Community Legend

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Solved!! Why am I being charged?

Hi I just noticed when going through my bank account that my card has been charged monthly for 99dkk (i'm in Denmark) since march this year. I did not start a premium anything with Spotify. Somehow I have two accounts, but both of them are Free accou...

Newbie

Hi 🙂   I just noticed when going through my bank account that my card has been charged monthly for 99dkk (i'm in Denmark) since march this year.    I did not start a premium anyth...

KatesHere

Community Legend

996 Views

5 replies

0 likes

Subscription
  • 996 Views
  • 5 replies
  • 0 likes

Changing accounts

I accidentally bought premium for the wrong account and was charged. How can I cancel this charge from my credit card or transfer it to the other account? The incorrect account is also preventing me from using my student credentials to receive the st...

Newbie

I accidentally bought premium for the wrong account and was charged. How can I cancel this charge from my credit card or transfer it to the other account? The incorrect account is also preventing me ...

Astame

Community Legend

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Suddenly not premium anymore?

I've just updated my phone and now all of a sudden I don't have premium anymore? What's that about?

Newbie

I've just updated my phone and now all of a sudden I don't have premium anymore? What's that about?

Bearfootrecords

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with premium

So I had premium, got a new bank card and I've updated my details. I'm not a student anymore, but I can't seem to cancel my premium or update the details and have it save. I have a 5.40 deduction twice from my new card so it seems to have gone throug...

Newbie

So I had premium, got a new bank card and I've updated my details. I'm not a student anymore, but I can't seem to cancel my premium or update the details and have it save. I have a 5.40 deduction twi...

Anyk17

Spotify Star

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de se connecter

Quand je veut accéder à mon compte j'ai le message suivant "impossible de se connecter à Spotify plus de 1 jours à l'étranger " mais j'habite en France et je suis en France !!!

Newbie

Quand je veut accéder à mon compte j'ai le message suivant "impossible de se connecter à Spotify plus de 1 jours à l'étranger " mais j'habite en France et je suis en France !!!

Anyk17

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is on my spotify on another device

So i've both logged out everywhere and changed my password and for some reason someone in my apartment complex is able to stream my music to their iphone. The only solution ive found so far is putting my device on offline mode. However this means i c...

Newbie

So i've both logged out everywhere and changed my password and for some reason someone in my apartment complex is able to stream my music to their iphone. The only solution ive found so far is puttin...

meahtenoha

Spotify

264 Views

2 replies

0 likes

Account
Security
  • 264 Views
  • 2 replies
  • 0 likes

Since update it won't open!

I've just updated Spotify and now it won't open!!! Help

Newbie

I've just updated Spotify and now it won't open!!! Help

Astame

Community Legend

288 Views

1 replies

0 likes

Premium
  • 288 Views
  • 1 replies
  • 0 likes

premium family premium

I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces

Newbie

I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces

Astame

Community Legend

170 Views

1 replies

0 likes

  • 170 Views
  • 1 replies
  • 0 likes

betaling voor dochter wijzigen van vaders rekening naar moeders rekening.

Ik betaal momenteel de rekening van Spotify voor mijn dochter. Mijn ex-vrouw gaat die echter straks betalen. Ik kan dit echter niet wijzigen in de wijzigingssite...omdat hij via mijn ING.nl op mijn rekeningen terechtkomt en niet op die van mijn ex.. ...

Newbie

Ik betaal momenteel de rekening van Spotify voor mijn dochter. Mijn ex-vrouw gaat die echter straks betalen. Ik kan dit echter niet wijzigen in de wijzigingssite...omdat hij via mijn ING.nl op mijn r...

Hubo

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes