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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
hi! I upgraded to premium using my itunes acc but nothing happened, my spotify's still on free mode, what to do?
I applied for a student discount and got accepted for it, but whenever I try and purchase it I keep getting told I'm not eligable. Can anybody help me with this issue?
I cancelled my Premium payment and was logged out and received an email saying my account was disabled for unauthorized use. I've had this account Premium for almost a year and had over 1,000 songs and plenty of personal playlists. Is there any possi...
My account has been charged twice every month once to my paypal accont and then to my bank account?????? I want to know why and I WANT A REFUND!!!!!
I have and old premium account that i want to delete because i have new one and dont want keep getting charged for it. Problem is i dont know my password or email address i used for that account. I do have my username if that helps. Can Anyone help m...
I'm having a problem with my bank account and may not be able to pay for Spotify on time. if I don't make the payment and lose premium, and later reinstate premium, will I be able to recover all my saved songs/playlists?
hace mas de 2 meses estoy tratando de contratar una cuenta premiun, pero cada vez que ingreso el nuemro de tarjeta y todo me aparece el siguiente comentario "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, n...
I'm stuck on card info loading page, it keeps spinning...
when I login via mac or iOS spotify client, I get directed to someone elses' account!!!How can this be?Luckily, when I login via web browser, I endup in my account so I was able to reset my password. Also signed off from all devices, disabled all app...
I posted to another thread last year asking about family subscription availability in Canada.It has been over a year since anyone from Spotify replied to the thread.I guess their has been no update in the thread because it has been marked solved.The ...
Hi, I am having problems with Spotify on my Iphone. When i open the App it opens and closes within a few seconds. This problems has only started today. I can't listen to any of my music as it won't stay open. Can you help? Kind regards, Maree
I purshased Spotify premium, and it's still saying free. I tried re downloading it, logging in and out. Nothing has worked. Any help?
Sup, a while ago i used a fake email to make a new spotify account, and for a while i couldn't log onto it cuz it said error code 3. And because i follow my old accound becuz of the old playlist, i can see what it listens too. But i shouldnt listen t...
Even doing it from my computer, whenever I've tried to upgrade back to Premium, the Credit Card info area is constantly loading and I can't upgrade. It's been like this for a month. I've logged in and out many times, that doesn't help.
Hello, I pay for a premium acct but recently started grad school and want to switch to the student acct to save money. I was told that I needed to close acct and open a new one, but that I wouldn't lose my playlists and songs. I don't understand how ...
I am on Premium and have disconnected my Spotify account from my Facebook account. I linked it once just to see how it works, didn't care for it so wanted to delete the connection. My Edit - Preferences now says "Connect to Facebook" under Social Net...
Wow really I clicked where it said to start a free 30-day trial and once I put in my credit card info I get a notification from my cc card app saying that it was charged 9.99.
We are trying to upgrade from a premium account to family. When we go to www.spotify.com/family the page is unavailable. Help!!
How do I switch from the family plan to the basic subsription?
my account keeps sayin this, again and again and again. i changed the password for my account, im not logged in via facebook. i deleted all offline devices and logged out all devices, changed the password and started all over again.didnt worked out.n...