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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554511 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131250 Views
74 replies
12 likes
Is there a way of confirming who your current Family Premium Subscription Owner is? I am having trouble joining a Family Subscription as I'm being returned a message saying I'm part of an existing Family. As far as I'm aware I haven't been part of a ...
Is there a way of confirming who your current Family Premium Subscription Owner is? I am having trouble joining a Family Subscription as I'm being returned a message saying I'm part of an ex...
Spotify Legend
779 Views
1 replies
0 likes
Boa noite!Possuo essa conta vinculada ao facebook e outra conta Premium, gostaria de excluir essa conta pois não consigo vincular a conta Premium ao facebook. Desde já agradeço.
Boa noite! Possuo essa conta vinculada ao facebook e outra conta Premium, gostaria de excluir essa conta pois não consigo vincular a conta Premium ao facebook. Desde já agradeço.
Spotify Legend
916 Views
1 replies
0 likes
I've been paying for spotify for almost a year now and recently it won't let me pay for my subscription. I called my bank and I have enough funds and my card is working for online payments. Spotify still won't let me pay for it. Its been 4 days now
I've been paying for spotify for almost a year now and recently it won't let me pay for my subscription. I called my bank and I have enough funds and my card is working for online payments. Spotify s...
Spotify Legend
347 Views
1 replies
0 likes
I was supposed to renew my student subscription and i didnt and now i have an overdraft of $45 because i was charged by my bank because you all charged me $10 something which i was usually charged $5 something each month(fyi i only had $1 before you ...
I was supposed to renew my student subscription and i didnt and now i have an overdraft of $45 because i was charged by my bank because you all charged me $10 something which i was usually charged $5...
Spotify Legend
245 Views
1 replies
0 likes
Hi. Last month I've activated the promotion for a 3 month subscription at 9.99 euro although I'm being charged 9.99 euro a Month!!!! I want to get my money back and this service extended until the end of November as I've legitimately complied to the ...
Hi. Last month I've activated the promotion for a 3 month subscription at 9.99 euro although I'm being charged 9.99 euro a Month!!!! I want to get my money back and this service extended until the en...
Spotify Legend
289 Views
1 replies
0 likes
EFETUEI PAGAMENTO PLANO FAMILY NO CARTAO CONSTOU NA HORA COMO PAGO MAIS NAO RECEBI CONFIRMAÇAO DE PAGAMENTO NADA DE MUDAR MINHA CONTA PRA PREMIUM UM PESSIMO ATENDIMENTO POR NAO TER COMO ENTRAR EM CONTATO ESPERO QUE SEJA RESOLVIDO MEU PROBLEMA!!! EXTR...
EFETUEI PAGAMENTO PLANO FAMILY NO CARTAO CONSTOU NA HORA COMO PAGO MAIS NAO RECEBI CONFIRMAÇAO DE PAGAMENTO NADA DE MUDAR MINHA CONTA PRA PREMIUM UM PESSIMO ATENDIMENTO POR NAO TER COMO ENTRAR EM CON...
Spotify Legend
839 Views
1 replies
0 likes
I started a family subscription & invited my kids. My account says my daughter is active, but when she tries to log in, it asks her for a payment.
I started a family subscription & invited my kids. My account says my daughter is active, but when she tries to log in, it asks her for a payment.
Spotify Legend
239 Views
1 replies
0 likes
Cancele mi subscripcion a Premium y me salio un mensaje que se cancelaria hasta un mes despues, pero yo lo cancele un dia antes de que se renovará para evitar que se hiciera ese cargo al siguiente día. ¿Por qué no se canceló inmediatamente? ¿Y como h...
Cancele mi subscripcion a Premium y me salio un mensaje que se cancelaria hasta un mes despues, pero yo lo cancele un dia antes de que se renovará para evitar que se hiciera ese cargo al siguiente dí...
Spotify Legend
313 Views
1 replies
0 likes
I’ve tried to log in with my personal e-mail account for my Spotify premium account, but every time it said that I use a false password or username. But when I ask for a password reset with an email with my username and a link to reset your password ...
I’ve tried to log in with my personal e-mail account for my Spotify premium account, but every time it said that I use a false password or username. But when I ask for a password reset with an email ...
Spotify Legend
288 Views
1 replies
0 likes
me queria pasar a premium pero me dice que es en dolares. Yo soy de Argentina y si lo paso a la moneda local se van a 1000 pesos con eso me compro 6 cd originales x mes me parece una exageración
me queria pasar a premium pero me dice que es en dolares. Yo soy de Argentina y si lo paso a la moneda local se van a 1000 pesos con eso me compro 6 cd originales x mes me parece una exageración &nb...
Spotify Legend
375 Views
1 replies
1 likes
When I got my phone I got 6 months of free premium. It ran out the other week, so I decided to stay on, and added the monthly cost to my phone bill. It was cancelled today, and my phone company doesn't know why. Any help?
When I got my phone I got 6 months of free premium. It ran out the other week, so I decided to stay on, and added the monthly cost to my phone bill. It was cancelled today, and my phone company doesn...
Spotify Legend
177 Views
1 replies
0 likes
I´ve been trying to pay with several credit cards and prepaid cards without luck for months now. Customer support is not helping much telling me to try another day.
I´ve been trying to pay with several credit cards and prepaid cards without luck for months now. Customer support is not helping much telling me to try another day.
Community Legend
319 Views
1 replies
0 likes
I have a spotify voucher from Germany. Is it possible a friend living in Germany can activate the spotify voucher so I can use the money in Australia?
I have a spotify voucher from Germany. Is it possible a friend living in Germany can activate the spotify voucher so I can use the money in Australia?
Spotify Legend
369 Views
1 replies
0 likes
I see my first charge of $9.99 but on my credit card bill 3 minutes after your charge there is another charge of $1.00 and then $24.17 to SON GLO PROPERTIES. Is this a Spodify charge? And of do what is it for ? Thank you
I see my first charge of $9.99 but on my credit card bill 3 minutes after your charge there is another charge of $1.00 and then $24.17 to SON GLO PROPERTIES. Is this a Spodify charge? And of do what ...
Spotify Star
302 Views
1 replies
0 likes
I have my premium account i can perfectly login on ipad and iphone but i caint login on my chromebook when i could before everytime i try to log in and i have to reset my password everytime when i get on in my chromebook why is that?
I have my premium account i can perfectly login on ipad and iphone but i caint login on my chromebook when i could before everytime i try to log in and i have to reset my password everytime when i ge...
Spotify Legend
305 Views
1 replies
0 likes
It's all in my subject. I've searched high and low and found several "can't login topics" but none address my issue. I have reset my password multiple times to be sure and still I login to the website just fine. My account is in good standing. But I ...
It's all in my subject. I've searched high and low and found several "can't login topics" but none address my issue. I have reset my password multiple times to be sure and still I login t...
Spotify Star
210 Views
1 replies
0 likes
I don't know where im supposed to get help with this but I cancelled my premium for my spotify yesterday before any charge came through, but I still got charged today for premium. I don't want premium on my account, I went through the process of canc...
I don't know where im supposed to get help with this but I cancelled my premium for my spotify yesterday before any charge came through, but I still got charged today for premium. I don't want premiu...
Spotify Star
185 Views
1 replies
0 likes
I am trying to cancel one of my spotify subsciptions because I have two and one is paid for while the other is connected to my facebook but I use the other one. I tried canceling through Spotify online but it won't allow it to. I am rather upset at t...
I am trying to cancel one of my spotify subsciptions because I have two and one is paid for while the other is connected to my facebook but I use the other one. I tried canceling through Spotify onli...
Spotify Star
197 Views
1 replies
0 likes
I cancelled my spotify account back in august this year . Then I upgraded my vodafone account and had spotify added to the account for free so why was their a payment taken from my account on the 16th of this month
I cancelled my spotify account back in august this year . Then I upgraded my vodafone account and had spotify added to the account for free so why was their a payment taken from my account on the 16t...
Spotify Star
342 Views
1 replies
0 likes
I have a new phone and used a new email address for spotify. I now forget this email and I'm being charged premium without being able to log in. Help!
I have a new phone and used a new email address for spotify. I now forget this email and I'm being charged premium without being able to log in. Help!
Spotify Star
254 Views
1 replies
0 likes
