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Delete an account from a turned I need you to deactivate one of myoff phone

Delete an account from a turned I need you to deactivate one of myoff phone

I had a Spotify account on my old phone. It was premium. My phone was turned off and I can't get to my account. It keeps sending the password reset to my old phone! I need that old account deleted. I have a new phone and already signed up for a new account not premium.
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1 Reply

Hello!

 

Unfortunately, to delete an account, it's necessary to have access to it. Since you don't have any means of access (if you have a linked email, you can still try to log in), it's necessary to contact Spotify support directly. By explaining the situation and proving that it was you, they can deactivate your old account, or even recover it.

 

Keep me informed if you have any further questions!

ribezazSpotify Star
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