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Deleted Facebook - Username

Deleted Facebook - Username

 

I originally set up my account linked to my facebook, however I have since deleted and my username has switched from my actual name to a string of numbers. 

 

Can I get assistance with getting my actual name back as my username without connecting to facebook?

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4 Replies

Hey @zachmrogers,

 

Welcome to the community!

 

When you create a Spotify account using Facebook, Spotify automatically generates a username. Once you disconnect from Facebook, your profile name changes from your Facebook profile name to your automatically generated Spotify username, hence the random numbers and letters.

 

You can change your profile name by creating a new account with the profile name of your choice. Once you've done that, you can get in touch with the Spotify support team using the online contact form, and they can transfer everything over to your new account.

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
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When you say they will assist in transferring everything, does that include my family membership and connected family members or will i need to re add them?

Hey @zachmrogers,

 

Currently, the Spotify support team can only transfer your music, playlists, and followers to your new account. 

 

The Premium for Family plan can't be moved over, so you'll need to resubscribe and send invites to each family member again.

 

Let me know if you have any other questions 🙂

NoahSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have a similar problem. I have a premium account which I created using FB as login method. I deleted my FB account. I created a new user with the same name (e-mail address) as my FB user name. It did not show that I already had a premium account (which I had with my FB login). I just checked my credit card and I am still charged with the 9,99 on the old FB account. I would like to keep my 'new' account (premium) and delete / stop de old FB account. I have search the forum and the help function but I can not find a solution for my problem. btw my old facebook account is completly deleted.

 

Thanks

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