Devices cannot log in

[Be-n]

I have checked the subscription page, and I have premium.

It worked for a week or two.

Then this started.  I can log in on the website.  I cannot log in with devices.

I have one password, and have used the one-password built-in functionality on the devices.  I have also done copy/paste on devices, and manually typed the password on the devices.  I have changed the password, used the sign-out everywhere, checked that I have the latest version of the app, and again tried multiple ways to enter the password on the app.  It always works on the web, and never in the app.

I figured an update would come out, but I see no change and have had no music for weeks.  What should I do?

[Steph_B]

Hey there!

Are you still having issues when trying to log in to the app on your devices?

Keep us posted, we'll do our best to help out 🙂