Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,
I want to deactivate my Facebook account, but keep Spotify Premium. I've already paid and the two are linked. How can I convert my Spotify subscription over to a stand-alone subscription and get rid of my Facebook?
Thank you.
Solved! Go to Solution.
@UnravelTheFlesh Does the first part of this FAQ help? You won't see the option if your account was created with Facebook though.
It can be done -- but only by Spotify advanced technical support. I created my Spotify account using Facebook credentials from the get go. I started running into authentication problems on all my mobile devices that just wouldn't resolve. Spotify finally disconnected the accounts. Now I have big numeric username, but my problems are gone. I hope that Spotify provides a way in the UI for users to break away.
@lesterw wrote:
It can be done -- but only by Spotify advanced technical support. I created my Spotify account using Facebook credentials from the get go. I started running into authentication problems on all my mobile devices that just wouldn't resolve. Spotify finally disconnected the accounts. Now I have big numeric username, but my problems are gone. I hope that Spotify provides a way in the UI for users to break away.
Unfortunately, we asked, they said no.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
where is the edit button at?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi,
I too would like to release myself from the Facebook association...Whilst reading though the different methods used to remove the Spotify-Facebook connection I followed a method that directs you to open your Spotify App and go to EDIT then Preferences, then ”Social Networks" to remove the link to Facebook…Great I thought ……However I don’t have a title or header titled “Social networks” anywhere that I can see. ])
Am I looking in the wrong place or App? As I cannot fiend in either the windows App or the Web player a reference to “Social Networks”.
Happy to be told where to go if it is staring at me in the face.
Thanks
PabloMez
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I want to disconnect my Spotify account from Facebook and create a new Spotify account but I want to keep my playlists etc that are associated with my FB account. Can that be done?
Hi
I would love to unlink my facebook account but keep the playlists and login email address of my spotify account that I created through facebook. Can you unlink facebook from my account so I can use my email to do spotify log in?
Or is it possible if you delete my entire account and still let me sign up with the same email address again? I would love to keep sign up a new (spotify, not via facebook) account with my same email after my spotify account is deleted.
Thank you very much. If this is solved I would be considering to upgrade my account!
Please let me know !! Here is my case number it would be great if you could speed up the process for me! Spotify Case # 01509781
I know that I can create a new account but my email is unavaiable because it's the same that I use on facebook. So I need to delete this account or unlink it. Than I would be able to create a new one, with my email.
Please let me know !! Here is my case number it would be great if you could speed up the process for me! Spotify Case # 01509781
Thanks!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Ok, thanks.
I done this. So, waiting now.
@matoli1990 As you have already contac ted support, let them help. Make sure you reply to the automated email to make sure your case reaches a consultant.
I "signed up" with Spotify quite some time ago but never really looked at it much. Now I am looking into is as an alternative to Pandora (since they raised their prices and do not have a dedicated player for free accounts). Unfortionately, I signed up with Spotify using my Facebook account and I am now trying to seperate third party apps like Spotify from Facebook. I find it astoundingly short-sighted and arrogant of Spotify that they refuse to allow a user to seperate their EXISTING account from a Facebook account login unless the user creates a new, seperate account. Do they really believe that people will never change their mind or that people are simply willing to trash a perfectly good account and create a new account with a service simply because the service can't be bothered to allow them to continue using the same account? Granted, this gives the service a means of inflating their user numbers but is that really worth pissing customers off over?
I did ask for a way to be able to do this in the past:
However, the general reply was that it isn't implementable as it is a general restriction of the Spotify design that they can't change usernames of accounts. It is easy to get set up on a new account if you want though (and they will delete the old one), in fact the support team can do most of the hard work for you.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
But am I able to continue using my current user name/email address? That's the rub.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
What about the user name?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…