Help Wizard

Step 1

NEXT STEP

Doesn't allow me to login for some reason.

Doesn't allow me to login for some reason.

Hi! So I have just recently joined Spotify and made a completely new account. I use a password manager. However, today when I login on my laptop, it just says invalid credentials even though I have it all typed in correctly (using my password manager), even when I try to type it out by hand twice. So I went on to reset my password just to know that it is truely my password and Spotify just doesn't allow it for some reason. So my question is:
1. Does this happen to any of you or is it just me? Keep in mind that I have never changed password before and I use a password manager so it can't be wrong.
2. Why don't Spotify have like a 2FA system or a QR code login system? I found every other app has it and this one doesn't.

Reply
1 Reply

Hey @ruado ,

 

Thanks for coming to the Community.

 

I recommend reaching out to Support so that they can take a look at your account. 🙂

 

Lastly, if you'd like to see a two-step verification feature implemented, I recommend adding your vote to this idea.


Hope this helps! 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts