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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257074 Views
  • 783 replies
  • 81 likes
  • Account
  • 257074 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126809 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126809 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69951 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69951 Views
  • 63 replies
  • 8 likes

Superuser Contribution Can log in with username but not with e-mail address

Hi community!I just created a password for my Spotify account because I wish to disconnect it completely from my facebook account.It did work, but I never managed to login using my e-mail address, only my username. That's all on PC, on both the app a...

  • Visitor
  • Hi community! I just created a password for my Spotify account because I wish to disconnect it completely from my facebook account. It did work, but I never managed to login using my e-mail address...
  • Elena
  • Moderator
  • 230 Views
  • 2 replies
  • 0 likes
  • Login
  • 230 Views
  • 2 replies
  • 0 likes

Superuser Contribution Username and password are correct however cannot log in

Hello on Mobile I am trying to connect my spotify account to facebook however when I go to the social options in settings the option to link is not there. And if the account is already linked is there anyway I can check which facebook account it is l...

  • Visitor
  • Hello on Mobile I am trying to connect my spotify account to facebook however when I go to the social options in settings the option to link is not there. And if the account is already linked is ther...
  • Elena
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot log in with my correct password in the mobile app

I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my mobile app, getting an Error, saying that the combination of email address and pass...

  • Visitor
  •   I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my  mobile app, getti...
  • Elena
  • Moderator
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I re-send a verification email for my Spotify Account?

PlanFreeCountry USAOperating SystemWindows 10 My Question or IssueI need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how to do that), and I'm unable to find any way to do that.

  • Newbie
  • Plan Free Country  USA Operating System Windows 10   My Question or Issue I need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how...
  • Xenia
  • Moderator
  • 2247 Views
  • 1 replies
  • 0 likes
  • Account
  • 2247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching to a new Facebook account

PlanPremiumCountryUKDeviceP30 proOperating SystemAndroid My Question or IssueI literally just got cut off with an adviser! I was told I can't switch Facebook accounts, it cannot be done. However the adviser was going to migrate everything he could fr...

  • Visitor
  • Plan Premium Country UK Device P30 pro Operating System Android   My Question or Issue I literally just got cut off with an adviser! I was told I can't switch Facebook accounts, it can...
  • Xenia
  • Moderator
  • 199 Views
  • 2 replies
  • 0 likes
  • Account
  • 199 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account

I made this account because I couldn't log into my normal account. On my normal account, I have Spotify premium but it won't let me log back in. I put my email in the login box. It says that my email I did not have any Spotify accounts connected. I c...

  • Visitor
  • I made this account because I couldn't log into my normal account. On my normal account, I have Spotify premium but it won't let me log back in. I put my email in the login box. It says that my email...
  • Xenia
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! Transfer of Playlist Ownership/Duplicating Playlists to new account

I wanted to change the username on my account, but I can't do that so I've had to set up a new account. I have a bunch of playlists on my old account and want to transfer them to the new account. I've tried to create duplicates using methods previous...

  • Visitor
  • I wanted to change the username on my account, but I can't do that so I've had to set up a new account.    I have a bunch of playlists on my old account and want to transfer them to the n...
  • glowing
  • Casual Listener
  • 18692 Views
  • 7 replies
  • 1 likes
  • Account
    Other
  • 18692 Views
  • 7 replies
  • 1 likes

Superuser Contribution Can't log in (PC).

PlanFreeCountryBrazilDeviceSamsung and PCOperating SystemAndroid and Windows 10 My Question or IssueSo I accidentally log off from my account on PC and I couldn't log in again, maybe it's because I deleted my Facebook account that I created my Spotif...

  • Casual Listener
  • Plan Free Country Brazil Device Samsung and PC Operating System Android and Windows 10   My Question or Issue So I accidentally log off from my account on PC and I couldn't log in agai...
  • Elena
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Trouble with signing in on second device on Duo account

Plan:Premium DuoCountryRegistered as South Africa but I live in Vietnam I am trying to invite my partner who moved in with me to my Duo account. When he enters our home address, it gives an error message saying he is trying to sign in from another co...

  • Casual Listener
  • Plan: Premium Duo Country Registered as South Africa but I live in Vietnam        I am trying to invite my partner who moved in with me to my Duo account. When he enters ...
  • Billy-J
  • Spotify Star
  • 680 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 680 Views
  • 3 replies
  • 0 likes

Superuser Contribution can’t get back into my account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUKOperatingSystemiOS 10 on iPhone 7 and Windows 10 on PC My Question or Issuei got logged out of my spotify account o...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country UK Operating System iOS 10 on iPhone 7 and Windows 10 ...
  • Petya
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 431 Views
  • 1 replies
  • 0 likes

Solved!! Convert a regular account to a kids account

PlanFamilyCountrySwedenMy Question or IssueI have a family plan and some time ago I added an account for my kids to share on their Ipad. I recently found out that you have a Kids app and account type, can I convert the account to a kids account?

  • Visitor
  • Plan Family Country Sweden My Question or Issue I have a family plan and some time ago I added an account for my kids to share on their Ipad. I recently found out that you have a Kids app and ac...
  • Billy-J
  • Spotify Star
  • 867 Views
  • 1 replies
  • 0 likes
  • Account
  • 867 Views
  • 1 replies
  • 0 likes

How do you install your playlists on your new phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • XLoldude
  • Visitor
  • 242 Views
  • 2 replies
  • 0 likes
  • Account
  • 242 Views
  • 2 replies
  • 0 likes

Solved!! Mi cuenta aparece con números y letras.

Tengo un problema y es que ya llevo varios días que mi cuenta aparece con solo números y letras. Estoy registrada con facebook y he probado a cerrar sesión y a volver a entrar pero nada se soluciona y ya he mirada todo lo referido a datos y todo pero...

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  • Casual Listener
  • Tengo un problema y es que ya llevo varios días que mi cuenta aparece con solo números y letras. Estoy registrada con facebook y he probado a cerrar sesión y a volver a entrar pero nada se soluciona ...
  • Jose_M
  • Spotify Star
  • 953 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 953 Views
  • 3 replies
  • 0 likes

Superuser Contribution Multiple Fake Accounts on my Email Domain

I have a personal email domain, e.g. @domain.com, so email sent to (anything)@domain.com gets delivered to me. Over the last 3 days I've had more than 50 emails sent to (random number)@domain.com from Spotify asking me to authenticate my email addres...

  • Visitor
  • I have a personal email domain, e.g. @domain.com, so email sent to (anything)@domain.com gets delivered to me.  Over the last 3 days I've had more than 50 emails sent to (random number)@domain.c...
  • alsohackedoff
  • Regular
  • 661 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 661 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Merging 2 premium accounts to premium duo while keeping playlists and recommendations

Hi, My partner and I live in the same household and are wanting to merge our 2 premium accounts into one premium duo account, but we want to make sure that we both keep all our playlists and recommendations from our individual accounts. Is it possibl...

  • Casual Listener
  • Hi,   My partner and I live in the same household and are wanting to merge our 2 premium accounts into one premium duo account, but we want to make sure that we both keep all our playlists and...
  • mmccluskey
  • Casual Listener
  • 1743 Views
  • 2 replies
  • 0 likes
  • Account
  • 1743 Views
  • 2 replies
  • 0 likes

Solved!! How to keep same billing date?

My billing date is 1st every mth. I would like to change to premium duo but how should I keep the same billing date? Any tips or recommendations to start my new plan?

  • Regular
  • My billing date is 1st every mth. I would like to change to premium duo but how should I keep the same billing date? Any tips or recommendations to start my new plan? 
  • Billy-J
  • Spotify Star
  • 328 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 328 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to Change Country

I have registered my count couple days ago in Japan. When I try to upgrade to premium, they wont let me due to my country setting is different from my bank info (US). I try to change my location to USA, but they never give me that option. Please advi...

  • Visitor
  • I have registered my count couple days ago in Japan. When I try to upgrade to premium, they wont let me due to my country setting is different from my bank info (US). I try to change my location to U...
  • Xenia
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 230 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing subscription issues

PlanPremiumCountryUSADeviceiPhone 11Operating System My Question or IssueI'm an incoming freshman in college and would like to switch my plan to the student premium one. I believe it isn't matching me with my school due to my birth date being off by ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Operating System   My Question or Issue I'm an incoming freshman in college and would like to switch my plan to the student premium one. I beli...
  • Xenia
  • Moderator
  • 369 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 369 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account

Device(iPhone 8 plus)Operating System(iOS 10) Im having trouble remembering my other account that has Premium in it I’ve tried login in but can’t remember none of the info. This happened when my phone broke but before that I had my premium account on...

  • Newbie
  •     Device (iPhone 8 plus) Operating System (iOS 10)   Im having trouble remembering my other account that has Premium in it I’ve tried login in but can’t remember none of the i...
  • Xenia
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! account overview

i access my account via safari because there’s no option inside the spotify app about the payments and subscriptions. i want to check my receipts but the account overview settings is nowhere to be found. everytime i click the arrow to show the option...

  • Casual Listener
  • i access my account via safari because there’s no option inside the spotify app about the payments and subscriptions. i want to check my receipts but the account overview settings is nowhere to be fo...
  • Billy-J
  • Spotify Star
  • 1417 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 1417 Views
  • 3 replies
  • 0 likes