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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84339 Views

9 replies

2 likes

Account
Login
  • 84339 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660786 Views

13 replies

4 likes

Account
  • 660786 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742451 Views

18 replies

29 likes

  • 742451 Views
  • 18 replies
  • 29 likes

Superuser Contribution How do you change your favorite artists?

I have a favorite song, and logged in with that song as my favorite but now I want to add one more to the favorites. How?Favorites: Upon joining Spotify, you have to chose favorite songs/artists, how do I change?

Visitor

I have a favorite song, and logged in with that song as my favorite but now I want to add one more to the favorites. How? Favorites: Upon joining Spotify, you have to chose favorite songs/artists, h...

BrokenGlasss

Casual Listener

12415 Views

3 replies

1 likes

  • 12415 Views
  • 3 replies
  • 1 likes

Superuser Contribution I cannot see my friends public playlists on their profiles

I can't see other people's public playlists, this includes my friends. I know they're public because I was able to see them before on their profiles. Now I can only see their playlists by clicking on it through "Friends Activity". This happens on my ...

Visitor

I can't see other people's public playlists, this includes my friends. I know they're public because I was able to see them before on their profiles. Now I can only see their playlists by clicking on...

OscarDC

Moderator

3420 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No ingresa el pago

Realicé el pago de la tarjeta de la cual se me cobra Spotify, pero me llega un correo que dice que se cancelar{a la suscripción por no poder procesar el pago.

Visitor

Realicé el pago de la tarjeta de la cual se me cobra Spotify, pero me llega un correo que dice que se cancelar{a la suscripción por no poder procesar el pago.

MihailY

Moderator

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

I want to delete my Spotify account (create years ago with email address)

I want my data purged from Spotifys servers so that no record exists of my account (username, password, preferences). I want to create a brand new account using the same email address but signing up with Google login.

Visitor

I want my data purged from Spotifys servers so that no record exists of my account (username, password, preferences). I want to create a brand new account using the same email address but signing up ...

kaworu_bloodpaw

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not accept the same address for both members in a duo

I have Spotify Duo and would like to register my wife as second person. But when I enter the same address like it is in my profile, Spotify says we should have the same addresse. How can i sove the issue?

Visitor

I have Spotify Duo and would like to register my wife as second person. But when I enter the same address like it is in my profile, Spotify says we should have the same addresse. How can i sove the i...

Vasil

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution he perdido mi clave y no tengo acceso al correo

he perdido mi clave para entrar al spotify y ya no tengo acceso al correo con la que he creado mi cuenta. Plan PremiumCountry SPAIN Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...

Visitor

he perdido mi clave para entrar al spotify y ya no tengo acceso al correo con la que he creado mi cuenta.   Plan Premium Country SPAIN   Device (iPhone 8, Samsung Galaxy 9, Macbo...

Lyubka

Moderator

470 Views

1 replies

0 likes

Account
  • 470 Views
  • 1 replies
  • 0 likes

Por que canselaron mi suscripción de mi cuenta premium

Tenía mi cuenta premium de estudiante y ahorita entre a la app. Y no me deja escuchar mis canciones me eliminaron mi cuenta premium y aun no llegava la fecha de pago.

Visitor

Tenía mi cuenta premium de estudiante y ahorita entre a la app. Y no me deja escuchar mis canciones me eliminaron mi cuenta premium y aun no llegava la fecha de pago.

Paulina13

Newbie

368 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Mood playlists don't load

Most "Made for you" playlists work fine, but when I try to play mood/genre mixes I get an endless loading animation. I can play daily mixes, artist mixes (like "Elliot Smith Mix"), and some "made for you" Genre mixes (like "Drum and Bass Mix") but on...

Casual Listener

Most "Made for you" playlists work fine, but when I try to play mood/genre mixes I get an endless loading animation. I can play daily mixes, artist mixes (like "Elliot Smith Mix"), and some "made for...

Dian

Spotify Legend

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

spotify premium

i have a problem. I forgot my old account password and name and my mom is still taking money from my account. Please help because they take money every month and I won't log in to this account to disconnect it.

Newbie

i have a problem. I forgot my old account password and name and my mom is still taking money from my account. Please help because they take money every month and I won't log in to this account to dis...

Maxim

Spotify Star

275 Views

1 replies

0 likes

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Superuser Contribution El pago de mi servicio premium, de pronto se asoció a otro mail

Es decir estoy pagando el servicio premium a otra persona, estos datos me fueron proporcionados en ayuda al cliente por la asesora Ana, quien me informó que anulaba el pago, pero justo se cortó la comunicación y no puedo reestablecer contacto en ning...

Visitor

Es decir estoy pagando el servicio premium a otra persona, estos datos me fueron proporcionados en ayuda al cliente por la asesora Ana, quien me informó que anulaba el pago, pero justo se cortó la co...

Joan

Moderator

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

I have a duo account for me and my child that does not work

I have a duo account for me and my child but it seems that he still has a free account/version of Spotify though I used a link to invite him.Payment went through without any complications and my account upgraded to premium.

Visitor

I have a duo account for me and my child but it seems that he still has a free account/version of Spotify though I used a link to invite him. Payment went through without any complications and my ac...

Maxim

Spotify Star

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

How to change your Display Name on Spotify?

I've been using Spotify for quite some time, but now I want to change my user name. I've tried some options to change my username, but I'm successful. Someone can help me with this process.

Newbie

I've been using Spotify for quite some time, but now I want to change my user name. I've tried some options to change my username, but I'm successful. Someone can help me with this process.

Jose_M

Spotify Star

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
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Superuser Contribution Cuento con plan Premium pero mis descargas no funcionan

Tengo una cuenta en plan Premium, única sesion sin más dispositivos conectados. Al momento de querer decargar mis playlist simplemente no sucede nada

Visitor

Tengo una cuenta en plan Premium, única sesion sin más dispositivos conectados. Al momento de querer decargar mis playlist simplemente no sucede nada

Joan

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't get reset password email.

I can't log into my Spotify for artist account or my normal Spotify. I tried resetting my password, but it won't send the email despite what it says. it's not in my junk folder or any other folder and I am 1000% sure I am using the right email. I am ...

Visitor

I can't log into my Spotify for artist account or my normal Spotify. I tried resetting my password, but it won't send the email despite what it says. it's not in my junk folder or any other folder an...

Lyubka

Moderator

730 Views

1 replies

1 likes

  • 730 Views
  • 1 replies
  • 1 likes

Superuser Contribution i am the artist, why do i have to claim my own songs

I AM THE ARTIST PETER ANTHONY ROBINSON I HAVE A NUMBER AS A MEMBER NOT MY ARTST NAME SO I HAVE TO LOOK FROR MY OWN SONGS. I HAVE TRIED TO CLAIM AN ARTIST BUT I AM THE ARTIS SPOTIFY HAS MESSED EVERYTHING UP WITH MY ACCOUNT

Visitor

I AM THE ARTIST PETER ANTHONY ROBINSON I HAVE A NUMBER AS A MEMBER NOT MY ARTST NAME SO I HAVE TO LOOK FROR MY OWN SONGS. I HAVE TRIED TO CLAIM AN ARTIST BUT I AM THE ARTIS SPOTIFY HAS MESSED EVERYTH...

Lyubka

Moderator

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Can't find my profile in search button

When typing my profile's name in the Search Button nothing appears to me (only playlists, music, etc but not my Profile). I've read somewhere I need to link my Facebook account (the company's facebook in the case) in order to make it appear, is that ...

Visitor

When typing my profile's name in the Search Button nothing appears to me (only playlists, music, etc but not my Profile). I've read somewhere I need to link my Facebook account (the company's faceboo...

kaworu_bloodpaw

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes