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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 395013 Views
  • 941 replies
  • 107 likes
  • Account
  • 395013 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170134 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170134 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98688 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98688 Views
  • 68 replies
  • 10 likes

Superuser Contribution Setting up a Device Password

I want to deactivate my facebook because it's a distraction so I read that you can set up a device password to log on to your account if you have premium (which I do). I have the username that spotify gave me and I also received the email and clicked...

  • Newbie
  • I want to deactivate my facebook because it's a distraction so I read that you can set up a device password to log on to your account if you have premium (which I do). I have the username that spotif...
  • Alex
  • Spotify Legend
  • 11271 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 11271 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Germany to Kenya Catalogues

Hi All,I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose access to?Thank you!

  • Newbie
  • Hi All, I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose acc...
  • Luan
  • Spotify Star
  • 611 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 611 Views
  • 1 replies
  • 0 likes

Can't change password

Hello,I'm having an issue with changing my password. I accidentally misstyped when i changed my password through the password reset option a while ago and want to change my password to the one i intened, but every time i try to do so, i get an error ...

  • Newbie
  • Hello, I'm having an issue with changing my password. I accidentally misstyped when i changed my password through the password reset option a while ago and want to change my password to the one i in...
  • Luan
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't rejoin Premium Duo

PlanPremium DuoCountrySouth AfricaDeviceHuawei P30 Pro / Huawei P30Operating SystemAndroid My Question or IssueMe and my wife are on a Premium Duo account. Her account was removed from the active members. When I sent her a new invite, she received an...

WhatsApp Image 2022-05-23 at 8.20.49 AM.jpeg
  • Newbie
  • Plan Premium Duo Country South Africa Device Huawei P30 Pro / Huawei P30 Operating System Android   My Question or Issue Me and my wife are on a Premium Duo account. Her account was re...
  • Dian
  • Spotify Legend
  • 520 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download songs

PlanPremiumCountryUSDeviceSamsung Fold 3Operating SystemAndroid My Question or IssueSo, I trade phones alot, and I just picked up a Fold 3. Went to download my songs and it says I must delete them from one of my offline devices. I do not have spotify...

  • Casual Listener
  • Plan Premium Country US Device Samsung Fold 3 Operating System Android   My Question or Issue So, I trade phones alot, and I just picked up a Fold 3. Went to download my songs and it s...
  • Yordan
  • Moderator
  • 394 Views
  • 3 replies
  • 2 likes
  • Account
  • 394 Views
  • 3 replies
  • 2 likes

Superuser Contribution Premium Account not working suddenly

After using Spotify from November as a Premium-user, since some hours a premium-use is not possible anymore. I've bought a subscription with UNIDAYS (12 months, per month 4.99€). Every month they've drawn-in their money and I didn't change anything. ...

  • Casual Listener
  • After using Spotify from November as a Premium-user, since some hours a premium-use is not possible anymore. I've bought a subscription with UNIDAYS (12 months, per month 4.99€). Every month they've ...
  • Alex
  • Spotify Legend
  • 1234 Views
  • 10 replies
  • 4 likes
  • Account
    Premium
    Subscription
  • 1234 Views
  • 10 replies
  • 4 likes

Superuser Contribution Someone using my spotify? (premium user)

Hello!Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to music right now in "main bedroom" with the cast icon.And it say...

  • Regular
  •   Hello! Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to ...
  • Kiril
  • Moderator
  • 6240 Views
  • 8 replies
  • 0 likes
  • Account
  • 6240 Views
  • 8 replies
  • 0 likes

Discover Weekly algorithm messed up - reset it?

Premium, Samsung S21, Android 12. For several months now the algorithm has appeared to be broken, or at the very least; very biased. For context: I played two Russian songs on repeat for a couple of weeks last autumn, and more than 1/3 of the tracks ...

  • Gig Goer
  • Premium, Samsung S21, Android 12.    For several months now the algorithm has appeared to be broken, or at the very least; very biased.   For context: I played two Russian songs o...
  • 638 Views
  • 0 replies
  • 3 likes
  • Account
    Other
    Premium
  • 638 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify Plus Premium

PlanPremium PlusCountry USA Devicecellphone, laptop, tablet)Operating System(Android and Windows 10) My Question or IssueWhat happened to my Spotify Plus Premium account that I was paying $2.99/month for. It started in August of 2021 and you all stop...

  • Casual Listener
  • Plan Premium Plus Country USA   Device cellphone, laptop, tablet) Operating System (Android and Windows 10)   My Question or Issue What happened to my Spotify Plus Premium account...
  • plzmayispktoemployee
  • Casual Listener
  • 481 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 481 Views
  • 2 replies
  • 0 likes

Superuser Contribution error code: access point 17 (country code)

PlanFREECountryUSADevicedesktop computer windows Operating SystemWindows 10 My Question or IssueHello im trying to log in to my spotify account but it wont let me it keeps saying that the country ive set is not the one in my profile and yet it is, i ...

  • Visitor
  •   Plan FREE Country USA Device desktop computer windows  Operating System Windows 10   My Question or Issue Hello im trying to log in to my spotify account but it wont let m...
  • Kiril
  • Moderator
  • 3884 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Login
  • 3884 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unavailable song

PlanPremiumCountryBelarusDeviceiPhone 7Operating SystemiOS 15 My Question or IssueI can’t listen new music from artist, cause it is not available. Why? I will give my money for the service, and I can't listen to music. I have a friend in Germany, and...

  • Visitor
  • Plan Premium Country Belarus Device iPhone 7 Operating System iOS 15   My Question or Issue I can’t listen new music from artist, cause it is not available. Why? I will give my mo...
  • Alex
  • Spotify Legend
  • 553 Views
  • 1 replies
  • 0 likes
  • Other
  • 553 Views
  • 1 replies
  • 0 likes

reset likes etc / taste profile

PlanPremiumCountryGermanyDevice(every) My Question or Issue someone was using my account (password was weak), I changed the password, but now I have a lot of unwanted music in my mixtapes, release radar etc. Is there a way to

  • Regular
  • Plan Premium Country Germany Device (every)   My Question or Issue   someone was using my account (password was weak), I changed the password, but now I have a lot of unwanted musi...
  • TauTau_de
  • Regular
  • 21940 Views
  • 8 replies
  • 5 likes
  • Account
  • 21940 Views
  • 8 replies
  • 5 likes

Solved!!Superuser Contribution i have two accounts on one email so how would i specify which account to reset the password of?

I have two accounts under one email, let’s say account 1 and 2. But whenever I try to change the password of account 1, it’s always account 2 that gets changed instead. I’ve tried using the username of account 1 but i never receive the password reset...

  • Newbie
  • I have two accounts under one email, let’s say account 1 and 2. But whenever I try to change the password of account 1, it’s always account 2 that gets changed instead. I’ve tried using the username ...
  • Jeremy
  • Spotify Legend
  • 1145 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 1145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing bank details for DD

I need to change the bank details for my Direct Debit. However, I can’t see anywhere on my Spotify app or on the website to do the change.It’s a real pain not to have a contact number or ‘live chat’ function.I’m in the UK, in case that affects things...

  • Visitor
  • I need to change the bank details for my Direct Debit. However, I can’t see anywhere on my Spotify app or on the website to do the change. It’s a real pain not to have a contact number or ‘live chat...
  • Dian
  • Spotify Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Emanuela Capasso

Ciao nella mia lista attività amicò compaiono solo tre persone nonostante io ne segua di più. Cosa posso fare ?

  • Visitor
  • Ciao nella mia lista attività amicò compaiono solo tre persone nonostante io ne segua di più. Cosa posso fare ? 
  • OscarDC
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plays a different song

Whenever I search for a song on Spotify, I find the song, but for whatever reason I can't play it. I'll click on the song, click on the play button next to it, but it always plays a different song.Is there anything I can do to fix this?

  • Visitor
  • Whenever I search for a song on Spotify, I find the song, but for whatever reason I can't play it. I'll click on the song, click on the play button next to it, but it always plays a different song. ...
  • OscarDC
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution I click restart partway through song but it doesn't restart, just continues

I'll play a song and I want to restart it but when I click restart the progress bar goes to the beginning but the song itself continues as if I didn't click restart

  • Casual Listener
  • I'll play a song and I want to restart it but when I click restart the progress bar goes to the beginning but the song itself continues as if I didn't click restart
  • Jeremy
  • Spotify Legend
  • 2098 Views
  • 11 replies
  • 1 likes
  • 2098 Views
  • 11 replies
  • 1 likes

Superuser Contribution I have a problem with my address

Last month my card expired and the application asks me to update it. When I add my address it says there is a problem. I don't know what it is. Before I had another address but I moved, I don't know if that's it. What I can do? I want my premium acco...

  • Casual Listener
  • Last month my card expired and the application asks me to update it. When I add my address it says there is a problem. I don't know what it is. Before I had another address but I moved, I don't know ...
  • Dian
  • Spotify Legend
  • 348 Views
  • 4 replies
  • 0 likes
  • Account
  • 348 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Login to Spotify" emails - Yes. i did secure my account.

PlanFree/Premium My Question or IssueSo, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may have been entered by mistake." But, after recieving the second email, ...

  • Casual Listener
  • Plan Free/Premium   My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may ha...
  • Dian
  • Spotify Legend
  • 3670 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 3670 Views
  • 1 replies
  • 0 likes

User name randomly chosen for me, how to change?

Made a new account used my email and was asked what would I like to be called and I selected a name. I thought that was my username but I guess not, now I notice my username is something like atkz27637910tplesrzz181874720101Sooo... What can I do to c...

  • Newbie
  • Made a new account used my email and was asked what would I like to be called and I selected a name. I thought that was my username but I guess not, now I notice my username is something like atkz276...
  • BettinaLorenz
  • Visitor
  • 1626 Views
  • 5 replies
  • 9 likes
  • 1626 Views
  • 5 replies
  • 9 likes