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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1785 Views
  • 0 replies
  • 8 likes
  • Security
  • 1785 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448306 Views
  • 970 replies
  • 108 likes
  • Account
  • 448306 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199515 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199515 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108637 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108637 Views
  • 72 replies
  • 11 likes

Get error when I try to log in on a new phone

Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my computer but not on the phone.

  • Casual Listener
  • Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my compu...
  • Jose_M
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Não consigo acessar o plano

Mudei para Premium duo.e não consigo acessar

  • Visitor
  • Mudei para Premium duo.e não consigo acessar
  • Jose_M
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

i can't remember my password neither my email

is there a way i can log in into my account without remembering my password and my email?

  • Visitor
  • is there a way i can log in into my account without remembering my password and my email?
  • Jose_M
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Auto play doesn’t work in search bar

After playing song in search bar another song won’t come up instead it will just end have been toggling auto play and it’s doesn’t work signed out and even uninstalled app tried doing the same on pc still doesn’t work

  • Visitor
  • After playing song in search bar another song won’t come up instead it will just end have been toggling auto play and it’s doesn’t work signed out and even uninstalled app tried doing the same on pc ...
  • Jose_M
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

I can't find a music I listened in 2019, how can I find my most played ones

I can't find a music I listened in 2019, how can I find my most played ones that year? I want to access my history by year.

  • Visitor
  • I can't find a music I listened in 2019, how can I find my most played ones that year? I want to access my history by year.
  • Jose_M
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Address not matching

PlanFree/PremiumPremium DuoCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung galaxy s21 FEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I go to put in my address from my finances Spotif...

  • Visitor
  • Plan Free/Premium Premium Duo Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s21 FE Operating System (iOS 10, Android Oreo, Windows 10,etc.) &nbs...
  • Jose_M
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium
  • 214 Views
  • 1 replies
  • 0 likes

Podcast stops playing

All songs/podcasts playback works fine except for when I try to listen to any episode of “Beach Too Sandy. Water Too Wet”. Every episode plays up to 8:38 min and then stops.

  • Visitor
  • All songs/podcasts playback works fine except for when I try to listen to any episode of “Beach Too Sandy. Water Too Wet”. Every episode plays up to 8:38 min and then stops.
  • Jose_M
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution I lost many songs in my playlist

It is as if my playlist got sent back ~9 months and the re-arrangements and songs I added over the last 9 months are gone. My bestguess is that something might have happened as I booted my old phone to check some old texts and used spotify installed ...

  • Casual Listener
  • It is as if my playlist got sent back ~9 months and the re-arrangements and songs I added over the last 9 months are gone. My bestguess is that something might have happened as I booted my old ph...
  • g_norvik
  • Casual Listener
  • 174 Views
  • 2 replies
  • 0 likes
  • 174 Views
  • 2 replies
  • 0 likes

niet alles kan ik luisteren

Hallo,Ik heb problemen met spotify. Ik kan niet altijd alle nummers luisteren terwijl mensen om mij heen, met hetzelfde abonnement, dit wel kunnen. Wat zou dit voor een probleem kunnen zijn? gr Romy

  • Visitor
  • Hallo, Ik heb problemen met spotify. Ik kan niet altijd alle nummers luisteren terwijl mensen om mij heen, met hetzelfde abonnement, dit wel kunnen.  Wat zou dit voor een probleem kunnen zijn?...
  • PvP1
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

How can I order premium account for other person?

I promised spotify premium account for my little sister as christmas gifl. I have my own account already and she lives in differen address. Is it possible to order premium account and use same credit card for payment as for my own account?

  • Visitor
  • I promised spotify premium account for my little sister as christmas gifl. I have my own account already and she lives in differen address. Is it possible to order premium account and use same credit...
  • Maxim
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

My husband is unable to access his account when he requests re-set password

Spotify Duo - my husband has received my invitation but his account will not recognise his password - he has requested to re-set it and you have confirmed you have sent it to his email - it has not arrived including spam his address is [redacted]@gma...

  • Visitor
  • Spotify Duo - my husband has received my invitation but his account will not recognise his password - he has requested to re-set it and you have confirmed you have sent it to his email - it has not a...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Credit card cancel

HI! My credit card is cancel because fraud. I will receive an other card with another number, butI have to wait maybe 2 weeks until I receive it. The payment with spotify will pass tomorrow! What can I do for the moment to not close my account with S...

  • Regular
  • HI! My credit card is cancel because fraud. I will receive an other card with another number, butI have to wait maybe 2 weeks until I receive it. The payment with spotify will pass tomorrow! What can...
  • Maxim
  • Spotify Star
  • 1143 Views
  • 11 replies
  • 0 likes
  • Account
  • 1143 Views
  • 11 replies
  • 0 likes

Solved!! Conta com login por celular

Criei uma nova conta do Spotify, com login pelo celular. Existe algum meio de trocar o username e criar senha? O máximo que consegui foi colocar um endereço de e-mail, mas o usuário ficou um bem aleatório, queria trocar havendo a possibilidade.Desde ...

  • Visitor
  • Criei uma nova conta do Spotify, com login pelo celular. Existe algum meio de trocar o username e criar senha? O máximo que consegui foi colocar um endereço de e-mail, mas o usuário ficou um bem alea...
  • Bittencourt
  • Spotify Star
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Get error when I try to log in on a new phone

Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my computer but not on the phone.

  • Casual Listener
  • Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my compu...
  • Billy-J
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't view some songs' lyrics on my account

PlanFreeCountryNetherlandsDevicePC, Samsung A31Operating SystemWindows, Android 12 My Question or IssueHi,something is wrong with my account that I can't view some songs' lyrics (for example GHORS by HIPHOPOLOGIST). I tried creating another account t...

  • Casual Listener
  • Plan Free Country Netherlands Device PC, Samsung A31 Operating System Windows, Android 12   My Question or Issue Hi, something is wrong with my account that I can't view some songs' l...
  • Eni
  • Moderator
  • 291 Views
  • 3 replies
  • 0 likes
  • Account
  • 291 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost basic data

Haven't opened my Spotify in 3 weeks time and today when i finally logged in to my account, I have lost all my followers and the only people following are the artists with almost more than half my playlists gone. THere a fix? DeviceACER Nitro 7Operat...

  • Visitor
  • Haven't opened my Spotify in 3 weeks time and today when i finally logged in to my account, I have lost all my followers and the only people following are the artists with almost more than half my pl...
  • Joan
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero comprar el pack premium y me sale que es un error de tarjeta.

Hola. Hace días que quiero comprar el pack premium por 3 meses y sale que es un error de tarjeta, ya probé con 5 tarjetas más y sale el mismo error, la app la descargue de play story, ya no se que más hacer

  • Visitor
  • Hola. Hace días que quiero comprar el pack premium por 3 meses y sale que es un error de tarjeta, ya probé con 5 tarjetas más y sale el mismo error, la app la descargue de play story, ya no se que má...
  • Joan
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes