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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398640 Views
  • 948 replies
  • 107 likes
  • Account
  • 398640 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171581 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171581 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99118 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99118 Views
  • 68 replies
  • 10 likes

Superuser Contribution How to change my date of birth and not being able to listen to some songs

When making a Spotify account I accidentally said I was 13 and so I can’t listen to some of my favourite music. How do I change this as when I went to account and edit profile it was just my name and description. Thanks

  • Visitor
  • When making a Spotify account I accidentally said I was 13 and so I can’t listen to some of my favourite music. How do I change this as when I went to account  and edit profile it was just my na...
  • Dian
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
  • 233 Views
  • 1 replies
  • 0 likes

Cancelled KPN - but still subscribed

Premium - The Netherlands Via my former cable and internet provider, I have a premium subscription. I cancelled the internet and TV services. KPN, the provider, said they also cancelled the SPotify subscription by 24th of April. The subscription shou...

  • Newbie
  • Premium - The Netherlands   Via my former cable and internet provider, I have a premium subscription. I cancelled the internet and TV services. KPN, the provider, said they also cancelled the ...
  • Maxim
  • Spotify Star
  • 475 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone’s messing with my account

Every time I play a song it changes to something else I don’t like and they are messing with it. I logged out and created new password still having the same issues

  • Visitor
  • Every time I play a song it changes to something else I don’t like and they are messing with it. I logged out and created new password still having the same issues 
  • OscarDC
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Following artist glitch?

PlanPremium Family Device(iPhone XR, Mac M1) My Question or IssueHi, so this has been an ongoing problem for me for a few months. I have this artist I no longer listen to and have since "blocked" them from ever being played again for me. But, ever si...

  • Casual Listener
  • Plan Premium Family    Device (iPhone XR, Mac M1)   My Question or Issue Hi, so this has been an ongoing problem for me for a few months. I have this artist I no longer listen t...
  • Jeremy
  • Spotify Legend
  • 848 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 848 Views
  • 5 replies
  • 1 likes

Can't play explicit songs

Plan FamilyFree/PremiumCountry Device All devices(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Family plan. I disabled explicit content for my kids. Now I want i...

  • Visitor
  • Plan Family Free/Premium Country   Device All devices (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...
  • Rohdot
  • Music Fan
  • 237 Views
  • 1 replies
  • 0 likes
  • Other
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my country

I'm unable to change my country, its stuck on where i opened it, and i moved to another country more than a year agoPlanPremiumCountryUSA

  • Visitor
  • I'm unable to change my country, its stuck on where i opened it, and i moved to another country more than a year ago Plan Premium Country USA  
  • Eni
  • Moderator
  • 316 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 316 Views
  • 2 replies
  • 0 likes

Why am I “Not Eligible” for the Family Plan?

PlanPremiumCountryCanada Device Yep.(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Yep.(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It seems I have a problem because you guys won’t take my money. I’m trying to upg...

  • Casual Listener
  • Plan Premium Country Canada   Device Yep. (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Yep. (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • ReCel
  • Gig Goer
  • 501 Views
  • 1 replies
  • 0 likes
  • Account
  • 501 Views
  • 1 replies
  • 0 likes

Account help

i’ve deleted Spotify off my phone on accident and when I downloaded it back it didn’t let me log into my account it said the password was wrong and that the email didn’t even exist. I’m going to be making this account premium but but before I do I wo...

  • Visitor
  • i’ve deleted Spotify off my phone on accident and when I downloaded it back it didn’t let me log into my account it said the password was wrong and that the email didn’t even exist. I’m going to be m...
  • ReCel
  • Gig Goer
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 200 Views
  • 1 replies
  • 0 likes

Cdbaby says it is creating an artist id for me even though I have released previously.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country does not change after updating payment method

PlanPremiumCountryCzech republic Hi all, I moved to Czech republic a while ago, and wanted to change my country to let my partner use my account with spotify duo plan. However, the country does not change even after adding a card issued in Czech as p...

  • Casual Listener
  • Plan Premium Country Czech republic   Hi all,   I moved to Czech republic a while ago, and wanted to change my country to let my partner use my account with spotify duo plan. However...
  • Eni
  • Moderator
  • 293 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 293 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify logs me out every time I close my laptop

PlanFreeCountryU.S.DeviceAcer C771 ChromebookOperating SystemChrome OS My Question or IssueIt's about as simple as the subject says, I've had no breaches on my account, and I've actually seen this happening to other people as well.

  • Regular
  • Plan Free Country U.S. Device Acer C771 Chromebook Operating System Chrome OS   My Question or Issue It's about as simple as the subject says, I've had no breaches on my account, and I...
  • Alex
  • Spotify Legend
  • 1564 Views
  • 5 replies
  • 1 likes
  • Account
  • 1564 Views
  • 5 replies
  • 1 likes

Superuser Contribution Tesla account issue.

BackgroundI have had spotify premium for years.I use it with logitec mediacenter (spotty plugin) in my house. I notice that it does not logout or stop playing on my phone while im working out if my other family members listen to music in my house. I ...

  • Casual Listener
  • Background I have had spotify premium for years. I use it with logitec mediacenter (spotty plugin)  in my house. I notice that it does not logout or stop playing on my phone while im working o...
  • AndresM
  • Spotify
  • 3166 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 3166 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Someone else is logged into my spotify

Hi all,So i logged into spotify on a friends phone a while back and i just don't have the heart to tell him to stop using it. I was wondering if there was a way to have his access removed without having to tell him?

  • Newbie
  • Hi all, So i logged into spotify on a friends phone a while back and i just don't have the heart to tell him to stop using it. I was wondering if there was a way to have his access removed without...
  • Eni
  • Moderator
  • 151955 Views
  • 3 replies
  • 1 likes
  • 151955 Views
  • 3 replies
  • 1 likes

Superuser Contribution advanced search

How do I do advanced search on Spotify? I want to search by playlist name and username, I tried this ones on the link https://support.spotify.com/us/article/search/ but they dont work

  • Newbie
  • How do I do advanced search on Spotify? I want to search by playlist name and username, I tried this ones on the link https://support.spotify.com/us/article/search/ but they dont work &nbs...
  • Alex
  • Spotify Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Solved!! Incorrect language for newsletter

Hi,I have a Premium account and I live in BE.All my devices and my Spotify account are either in English or in French.But I keep on receiving the Spotify newsletter in Flemish (Dutch).How can I change that ?Thanks in advance PlanPremiumCountryBelgium...

  • Casual Listener
  • Hi, I have a Premium account and I live in BE. All my devices and my Spotify account are either in English or in French. But I keep on receiving the Spotify newsletter in Flemish (Dutch). How can...
  • Maxim
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Other
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Move playlist to other account

Hi, how do I move a playlist from my old free account to my new paid account?

  • Newbie
  • Hi, how do I move a playlist from my old free account to my new paid account?
  • OscarDC
  • Moderator
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Premium payment

Plan - UKCountry - UK Device - iPhone 13 My Question or Issue Hi, I attempted to upgrade to premium today and I was able to verify everything with my card. However an error message cameup saying “oops, something went wrong” however my card was charge...

  • Visitor
  •   Plan - UK Country - UK   Device - iPhone 13   My Question or Issue   Hi,   I attempted to upgrade to premium today and I was able to verify everything with my ca...
  • MauriceMV
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Premium
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Receipt for german tax declaration

Hey Guys, I'm working in something with music, so I can write my account off against the tax.The thing in Germany only is, that I need a PDF of the receipt including my whole adress and name. Does anyone know where I can download a PDF with the regar...

  • Casual Listener
  • Hey Guys,   I'm working in something with music, so I can write my account off against the tax. The thing in Germany only is, that I need a PDF of the receipt including my whole adress and ...
  • OscarDC
  • Moderator
  • 1084 Views
  • 2 replies
  • 2 likes
  • Account
    Subscription
  • 1084 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify is gepauzeerd omdat je account ergens anders wordt gebruikt.

PlanPremiumCountryThe Netherlands DeviceOne Plus 6Operating SystemAndroid 8.1.0 My Question or IssueSpotify is gepauzeerd omdat je account ergens anders wordt gebruikt.Telkens met het afspelen van muziek pauzeert Spotify, ik heb overal al uitgelogd o...

  • Regular
  • Plan Premium Country The Netherlands   Device One Plus 6 Operating System Android 8.1.0   My Question or Issue Spotify is gepauzeerd omdat je account ergens anders wordt gebruikt...
  • Alex
  • Spotify Legend
  • 4470 Views
  • 11 replies
  • 0 likes
  • Account
  • 4470 Views
  • 11 replies
  • 0 likes

Superuser Contribution Wrong account

PlanPremiumCountryBelgium My Question or IssueI added premium for students on my wrong account, can I transfer it to the right one? When I added the premium, it was set on my e-mail (gmail) and not on my facebook account. I already cancelled the prem...

  • Newbie
  • Plan Premium Country Belgium   My Question or Issue I added premium for students on my wrong account, can I transfer it to the right one?   When I added the premium, it was set on ...
  • OscarDC
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes