Help Wizard

Step 1


No ingresa el pago

No ingresa el pago

Realicé el pago de la tarjeta de la cual se me cobra Spotify, pero me llega un correo que dice que se cancelar{a la suscripción por no poder procesar el pago.
1 Reply



Thanks for reaching out. We hope you don't mind us replying in English.


If your payment failed once but then eventually went through, you might've received the email with a slight delay making it appear as though we're still trying to process the payment. To make sure that everything is in order check your account overview and your receipts page.


We hope this helps.

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts