Double charge per mouth

[EmilioSnchez]

How to get assistance of any customer service line? Spotify has been charging two times a month and it should only be one time a month...

[Jacob]

Hey @EmilioSnchez, welcome to the Spotify Community!

It sounds to me like you might be paying for two separate subscriptions.

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

[EmilioSnchez]

Hi Jacob,

Thanks for your support, but i'm only have one suscription. In fact, has only been the last two months.