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Du bist für dieses Abo leider nicht berechtigt. Hier sind weitere Möglichkeiten, dir Spotify Premium

Du bist für dieses Abo leider nicht berechtigt. Hier sind weitere Möglichkeiten, dir Spotify Premium

Hopper3

Plan

Student

Country

Austria

Device

Windows

Operating System

Windows

 

My Question or Issue

 

Hello,

I have verified my student status. Now I want to change my Plan to the student ones. But if I choose the plan the error is appearing:

Du bist für dieses Abo leider nicht berechtigt. Hier sind weitere Möglichkeiten, dir Spotify Premium zu holen.

So I have no authority to choose this plan because there are some issues with my country. I live in Austria and study in Germany. I tried to change my payment (as the support guidlines propose) to the country germany but then I receive an error that my payment method (paypal) is not matching  ... 

 

What should I do?

Reply
1 Reply

AlejaR

Hey @Hopper3,

 

Thanks for reaching out to us and welcome to the Community!
 

Make sure your payment method has sufficient funds, and is registered in the same country as your Spotify account. You can also try with a different payment method to see if it makes any difference.

 

On another note, since you mention you've already been approved for the student discount, and you get an error when trying to activate it, it's best to try the following:

  1. Please turn to a computer.
  2. Open an incognito window.
  3. Paste this link there and follow the steps.

This may help to refresh the system. Give it a try and let us know how it goes.
 

We'll keep an eye on your response! 

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