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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80453 Views

9 replies

2 likes

Account
Login
  • 80453 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654009 Views

13 replies

4 likes

Account
  • 654009 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734483 Views

18 replies

29 likes

  • 734483 Views
  • 18 replies
  • 29 likes

Solved!!Superuser Contribution Claiming Artist account

I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient developer role". Have anyone else experience the same or...

Newbie

I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient devel...

Taurus_d_bull

Visitor

27824 Views

43 replies

12 likes

  • 27824 Views
  • 43 replies
  • 12 likes

Updated payment method and still won’t let me use app

I have updated my payment method and I’m still blocked from using the app. What next?

Visitor

I have updated my payment method and I’m still blocked from using the app. What next?

Billy-J

Spotify Star

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Questions1-recover deleted family member account, possibly?

2- two accounts both are using cc ending REDACTED one is family and one premium. Only one is showing on my profile *community star edit - removed personal info*

Casual Listener

2- two accounts both are using cc ending REDACTED one is family and one premium. Only one is showing on my profile     *community star edit - removed personal info*

Billy-J

Spotify Star

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Got mail asking to "Confirm your account" - phishing?

I signed up for free account, got logged in and started playing music. Two days later, I get an email that looks like it is from spotify, asking to confirm my account. Since I've already been in and successfully using my account, this smells like phi...

Visitor

I signed up for free account, got logged in and started playing music. Two days later, I get an email that looks like it is from spotify, asking to confirm my account. Since I've already been in an...

erica28_chan

Visitor

2320 Views

2 replies

0 likes

  • 2320 Views
  • 2 replies
  • 0 likes

I got the family plan but my sister isn’t able to be added

My sister and brother in law moved in with me and we figured we do the family plan. My brother in law was able to change his address and be added but it’s not letting my sister change her address?? What do we do?

Visitor

My sister and brother in law moved in with me and we figured we do the family plan. My brother in law was able to change his address and be added but it’s not letting my sister change her address?? W...

EvanSandoval

Casual Listener

341 Views

2 replies

0 likes

  • 341 Views
  • 2 replies
  • 0 likes

i can't get into my premium account.

i tried signing in with google like i usually do, it said there was an error. tried typing in my email and password, errored. tried resetting my password, the email never arrived (i checked every folder including spam). went to see what would happen ...

Visitor

i tried signing in with google like i usually do, it said there was an error. tried typing in my email and password, errored. tried resetting my password, the email never arrived (i checked every fol...

Anyk17

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

My dad just passed, my mom wants to keep his playlists in her account, how?

Hey,My dad just passed last week. My mom wants to keep his playlists/data in her account, is it possible to transfer his data to her account without vanishing her data from her own account?Thank you very much.Kind Regards, Gabriel Pires.

Casual Listener

Hey, My dad just passed last week. My mom wants to keep his playlists/data in her account, is it possible to transfer his data to her account without vanishing her data from her own account? Th...

Gpires710

Casual Listener

405 Views

2 replies

0 likes

  • 405 Views
  • 2 replies
  • 0 likes

Payment problem

Hey everyone, I have a problem with my spotify account. You see i had a premium account and I lost the password. But for some time now, I cannot find a way to stop spotify charging me. Anyone with such a problem?Thanks a lot.

Visitor

  Hey everyone, I have a problem with my spotify account. You see i had a premium account and I lost the password. But for some time now, I cannot find a way to stop spotify charging me.&nbsp...

Maxim

Spotify Star

231 Views

1 replies

0 likes

Account
  • 231 Views
  • 1 replies
  • 0 likes

Spotify is not letting me change countries and region.

After selecting update card > Change Country > Spotify refreshes the pages and makes me select a payment plan for premium in the currency of the original country, thus not letting me update my payment options. Any advice on how to fix this?

Visitor

After selecting update card > Change Country > Spotify refreshes the pages and makes me select a payment plan for premium in the currency of the original country, thus not letting me update my ...

Maxim

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Solved!! Die 3 Fragezeichen und der Puppenmacher

Dear all,I have a family subscription and would be interested to listen to the following radio play: Die drei ??? und der Puppenmacher Folge 225. https://open.spotify.com/album/0FuC7q4bJG41g1naKBx4ot?si=nuE0CiEBT1SqK3-9ucS2uw Unfortunately I can only...

Casual Listener

Dear all, I have a family subscription and would be interested to listen to the following radio play:  Die drei ??? und der Puppenmacher Folge 225.  https://open.spotify.com/album/0FuC7q...

User248

Visitor

7603 Views

6 replies

0 likes

Account
  • 7603 Views
  • 6 replies
  • 0 likes

Shared Spotify

Hi there, I have a premium account: my partner signed out in error when he got a new phone. He now can’t sign in a duo premium account like he did before. When I send him the link to log on it just gives him my Spotify and he changes my music. I am p...

Visitor

Hi there, I have a premium account: my partner signed out in error when he got a new phone. He now can’t sign in a duo premium account like he did before. When I send him the link to log on it just g...

Anyk17

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

My artist name is being used by a other artist

PlanFreeCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I click my album and single I can see my artist name. Then when I click it j see someo...

Visitor

  Plan Free Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Maxim

Spotify Star

582 Views

1 replies

0 likes

Account
  • 582 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution There are songs in my played songs history I haven't listen to

PlanPremiumCountryFrance DeviceRedmi note 11 Operating SystemAndroid 13 tkq122114001 My Question Hellothere are songs on my listened songs history I haven't listen to. There are multiple devices (Google homes) in the house and My phone asks me severa...

Newbie

Plan Premium Country France  Device Redmi note 11  Operating System Android 13 tkq122114001   My Question  Hello there are songs on my listened songs history I haven'...

Yordan

Moderator

439 Views

1 replies

0 likes

Security
  • 439 Views
  • 1 replies
  • 0 likes

Family member removed

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFamily member was removed and was not able to answer the verify email because they've been away ...

Visitor

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Family member w...

Maxim

Spotify Star

265 Views

1 replies

0 likes

Account
Login
Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Anyway to find info on who accessed my account

My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names and content, being things like threats, insults or j...

Visitor

My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names a...

Maxim

Spotify Star

1305 Views

1 replies

0 likes

Account
Login
Other
Security
  • 1305 Views
  • 1 replies
  • 0 likes

audiobook time

i can't seem to find an answer to whether or not the audiobooks that are listed as free count towards your 15 hours of premium listening time. can someone verify this?

Newbie

i can't seem to find an answer to whether or not the audiobooks that are listed as free count towards your 15 hours of premium listening time. can someone verify this?

RachaelRoss

Newbie

320 Views

2 replies

0 likes

Account
  • 320 Views
  • 2 replies
  • 0 likes

Superuser Contribution Necesito cambiar mi número de tarjeta

He notado que no suena las canciones cuando no hay señal, Y verifique y veo que la tarjeta donde cobran la mensualidad no esla correcta.

Visitor

He notado que no suena las canciones cuando no hay señal, Y verifique y veo que la tarjeta donde cobran la mensualidad no esla correcta.

Yordan

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Premium gift card not working

I received a Spotify premium gift card and it is not accepting the pin on the back of the card and there is not one on the receipt. I have an individual premium account, so I don’t understand why it’s not working. The card was bought at Walmart, and ...

Casual Listener

I received a Spotify premium gift card and it is not accepting the pin on the back of the card and there is not one on the receipt. I have an individual premium account, so I don’t understand why it’...

Maxim

Spotify Star

1041 Views

5 replies

0 likes

Account
Subscription
  • 1041 Views
  • 5 replies
  • 0 likes

i am being billed for spotify but i do not have an account.

i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because again, i do not have an account. please let me know w...

Visitor

i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because ag...

Maxim

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Paying $17.91/month, but invoice says $11.59 - how to fix this

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jose_M

Spotify Star

337 Views

1 replies

0 likes

Account
  • 337 Views
  • 1 replies
  • 0 likes