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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80598 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654559 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735119 Views
18 replies
29 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
337 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a DUo plan However, I can't see or use some premium storybooks. These are available t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
410 Views
3 replies
0 likes
hi, I’ve been trying to update my email from the old one I use and whenever I try to update it, it comes up with something went wrong try again every time I do it
hi, I’ve been trying to update my email from the old one I use and whenever I try to update it, it comes up with something went wrong try again every time I do it
Moderator
1213 Views
3 replies
0 likes
PlanPremiumCountryUSA DeviceDoesn't matterOperating SystemSame My Question or IssueSo, I just moved from Spain to the USA and I can't update my country so I can use my American credit card to pay the monthly subscription. It shows an error code sayin...
Plan Premium Country USA Device Doesn't matter Operating System Same My Question or Issue So, I just moved from Spain to the USA and I can't update my country so I can use my...
Spotify Star
771 Views
5 replies
0 likes
as the title says, I lost the mail to my account and can't login. I still have my payments for the premium active tho, is there a way to use my paypal receipts to get new login info? I can prove it's me with documents ecc too
as the title says, I lost the mail to my account and can't login. I still have my payments for the premium active tho, is there a way to use my paypal receipts to get new login info? I can prove it's...
Spotify Star
413 Views
1 replies
0 likes
Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps rejecting it. It's the same card as before, just a ne...
Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps re...
Casual Listener
527 Views
4 replies
0 likes
necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??
necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??
Moderator
329 Views
1 replies
0 likes
PlanFree (former Family)CountryFranceDeviceiPhone 14Operating SystemWindows 10 My Question or IssueHi ! I had a family premium plan and I just downgraded. Now my wife cannot reset her password :The link in the email she received doesn't work.I suspec...
Plan Free (former Family) Country France Device iPhone 14 Operating System Windows 10 My Question or Issue Hi ! I had a family premium plan and I just downgraded. Now my wif...
Spotify Star
1224 Views
1 replies
0 likes
Went to log onto Spotify on my computer (web player) and entered my email and password and it said "not recognized". Changed my password, but when I went into my profile, the username was a string of characters that I didn't recognize. I do not log i...
Went to log onto Spotify on my computer (web player) and entered my email and password and it said "not recognized". Changed my password, but when I went into my profile, the username was a string o...
Not applicable
1317 Views
2 replies
0 likes
Ive had premium for almost 4,5 years, but this morning my premium stopped and became a free account. ive payed my plans and have enough money on my account, why did this happen?(no i dont use facebook)
Ive had premium for almost 4,5 years, but this morning my premium stopped and became a free account. ive payed my plans and have enough money on my account, why did this happen? (no i dont use fac...
Not applicable
1322 Views
2 replies
0 likes
I got timed out of my Spotify account and can't remember the email or the password, but I can remember the username. I tried looking through the FAQs but I can only find a way to recover my username and not my email when I am not logged into my accou...
I got timed out of my Spotify account and can't remember the email or the password, but I can remember the username. I tried looking through the FAQs but I can only find a way to recover my username ...
Spotify Star
832 Views
1 replies
0 likes
I’ve used Spotify for years, but the past maybe year or so I was using a second account with a randomized email. Today I was logged out of that account, I don’t know how or why, and the only one I could get back into was my old Spotify that I hadn’t ...
I’ve used Spotify for years, but the past maybe year or so I was using a second account with a randomized email. Today I was logged out of that account, I don’t know how or why, and the only one I co...
Spotify Star
1243 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
6853 Views
2 replies
0 likes
I logged out of my old account with an email from a past school but since I left the school, the account I used is locked. I recently changed my account to a new one but I can still see that my old account is open but I can't log in anymore with that...
I logged out of my old account with an email from a past school but since I left the school, the account I used is locked. I recently changed my account to a new one but I can still see that my old a...
Spotify Star
6732 Views
1 replies
0 likes
i am able to see my followers on my profile, but when i click on my 'following' tab, i am met with a 'couldn't find that page! search for something else?' message. i have gone through on both mobile & computer through settings to make sure that my 's...
i am able to see my followers on my profile, but when i click on my 'following' tab, i am met with a 'couldn't find that page! search for something else?' message. i have gone through on both mobile ...
Moderator
10916 Views
7 replies
1 likes
This is a new one for me. For years, I have purchased a 12-month gift card from Sam's Club and used it to re-up my Spotify account. Spotify says my next bill will be on 7/8, so that is when my current gift card is exhausted. When I first tried to app...
This is a new one for me. For years, I have purchased a 12-month gift card from Sam's Club and used it to re-up my Spotify account. Spotify says my next bill will be on 7/8, so that is when my curren...
Visitor
44848 Views
40 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
696 Views
3 replies
0 likes
hi there, i presently have a premium subscription. my profile name is "XXX". This profile is linked to my Facebook account. The email used by facebook is an old one (**bleep**). Yahoo has since closed this account for reasons of inactivity. I have su...
hi there, i presently have a premium subscription. my profile name is "XXX". This profile is linked to my Facebook account. The email used by facebook is an old one (**bleep**). Yahoo has since close...
Moderator
552 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 12 and 13Operating SystemiOS My Question or IssueWhen I go to create an account for my daughter using her email address it says it already has an account existing. The email actually links through to my account...
Plan Premium Country Australia Device iPhone 12 and 13 Operating System iOS My Question or Issue When I go to create an account for my daughter using her email address it says it alr...
Casual Listener
2105 Views
5 replies
0 likes
Tengo pago domiciliado y me aparece una cuenta que tenía antes
Tengo pago domiciliado y me aparece una cuenta que tenía antes
Moderator
834 Views
1 replies
0 likes
