Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Email Linked to Different Account

Email Linked to Different Account

Hi,

 

The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them under this account name you're reading (not my account). However, my same email is also used for my Spotify account, and works properly. How do I resolve this? Did my friend somehow use my email?

Reply
1 Reply

Hey,

Thanks for reaching out via the Community.

  

We'd recommend getting in contact with us directly, or by tweeting our support handle. We'll be able to help you out further with this and take a look under the hood.

 

Thanks!


Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random