Email spam from Spotify

[jgiubhibihbhkb]

Hi,

I unsusbcribed from all emails but am still getting junk in my inbox.
Please delete my account: lyris1-US

Thanks

[kbrooksc]

hey there - you should be able to delete your account from the subscriptions page.click this link to check subscription status. If you could, post back here what it says.

Thanks!

[jgiubhibihbhkb]

Thanks, I have these:

Your subscription

Subscription status

Your account can no longer be used from abroad, since the maximum travel time is 14 days for a Spotify Free account. To continue using Spotify from abroad, sign up for Spotify Premiumwhich gives you unlimited travel access.

Payment method

You do not currently have a payment provider connected to your account.

Add a payment method

View receipts

Click below to view the receipts for your payments

Also a 30 day premium trial. I can't see anything to delete account.

[kbrooksc]

hmm....at this point, I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!

[Peter__]

If you are getting emails with all of the options set to off, it sounds like you may have a duplicate account which is annoyingly common.

The support team should be able to remove it for you.