Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Error code 101?

Solved!

Error code 101?

So in the midddle of playing today my account first went offline and wouldn't come back on line. Then when I tried to fix it it wouldn't work. Then it went off completely and now when i try to log in it says that there is error code 101 and it's a problem with my firewall...thoughts? I don;t know how to fix this!

Reply
85 Replies

So, back to reality:

- MS Firewall is turnining off from my first MS Win 8.1 installation (checked)

- ESET Firewall is running with no restriction for Spotify from 2013 (checked)

- no restriction on my WAN router is running regarding Spotify communication (checked)

- till Tomorrow no Error 101 happened, first time Today (Dec 22nd), just on my MS Win 8.1

- all my devices based on severals OS's (MS, Mac, Android) is running now trough same WAN router with no Error 101

- offline files are not available, because one month rule is there from Spotify.

Be a professional and do not write answer as for dummies. Do not write bullsh.t about the Reinstallation.

Your answer?

IT S FOR NOTHING. i have switch off firewall reinstall many times. just waisting time. Happy there is no only spotify for music

deleting McAfee will solve the problem

Hi,

 

I have the same problem, I was already logged in and my spotify told me i was offline. Then i was logged out and I couldnt log back in? It told me error 101 and i've been looking everywhere and i've checked if spotify was allowed through windows firewall, and it did. I also have AVG Security but it didnt block my Spotify either. So i really dont know what to do now? I really hope someone wil be able to help me!

 

Chiara,

The Netherlands

That first link is in some other language? not english so i have no idea where i'm going?

Really? The first instruction check firewall exceptions , not a word on where rthyeat might be. 

 

come on really

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random