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Used a gift card but nothing have changed!

I bought a gift-card from AH in Holland, used it to upgrade my free account for 2 months of ultimate, but nothing has changed.My account is still a free account, no payment is visible anywhere, and the customer-service just told me to go to the forum...

Casual Listener

I bought a gift-card from AH in Holland, used it to upgrade my free account for 2 months of ultimate, but nothing has changed. My account is still a free account, no payment is visible anywhere, and...

Sam

Spotify

629 Views

3 replies

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Facebook (and I've followed directions)

I have two facebook accounts. The one that I used to sign up with to spotify we'll call FB1. The facebook I'm using now is FB2. I decided that I wanted to stop using FB1 with spotify, but switch it over to FB2. I know that I need an active facebook a...

Newbie

I have two facebook accounts. The one that I used to sign up with to spotify we'll call FB1. The facebook I'm using now is FB2. I decided that I wanted to stop using FB1 with spotify, but switch it o...

Sam

Spotify

878 Views

2 replies

0 likes

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Cancel Subscription

Signed up for Premium - but decided it was too expensive. Need to cancel but can't seem to do it. I need help

Newbie

Signed up for Premium - but decided it was too expensive.  Need to cancel but can't seem to do it.  I need help

Sam

Spotify

716 Views

1 replies

0 likes

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Spotify Abroad

I'm the US. I recently upgraded to premium. If I were to move abroad and I kept the subscription running, would I be able to use my Spotify subscription outside of the 13 supported countries?

Newbie

I'm the US. I recently upgraded to premium. If I were to move abroad and I kept the subscription running, would I be able to use my Spotify subscription outside of the 13 supported countries?

Sam

Spotify

768 Views

1 replies

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a friend borrowed my spotify, now it says its her, not mine

Hei, i borrowed my spotify to my girlfriend, and now when i log in, it says " .... undheim ......" (her name, and picture to the right top corner.Would like to have my own name at the top, so i know everyting is okey! could i have some help? Thanks!

Regular

Hei, i borrowed my spotify to my girlfriend, and now when i log in, it says " .... undheim ......" (her name, and picture to the right top corner. Would like to have my own name at the top, so i kno...

Richard

Community Legend

1877 Views

19 replies

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I'm trapped on premium! :(

I don't use premium enough to say I'm paying ten pounds a month so I thought i'd cancel but when I tried to cancel, it asked for my password, so I typed THE RIGHT password in about twenty times and it repeatedly said it was wrong! But I know it was r...

Newbie

I don't use premium enough to say I'm paying ten pounds a month so I thought i'd cancel but when I tried to cancel, it asked for my password, so I typed THE RIGHT password in about twenty t...

David

Spotify Legend

690 Views

1 replies

0 likes

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[Message Deleted]

[Message Deleted]

Spotify Star

Spotify Star

[Message Deleted]

MattSuda

Spotify Star

7253 Views

4 replies

0 likes

Account
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Delete account

I have managed over the years to get two Spotify accounts. One is free, and one is premium. Problem is that my Facebook account is connected to my Free Spotify account. So I wanna delete that, but it doesn't seem so easy. How do I go about it? regard...

Visitor

I have managed over the years to get two Spotify accounts.   One is free, and one is premium. Problem is that my Facebook account is connected to my Free Spotify account. So I wanna delete tha...

Getmeouttahere

Casual Listener

989 Views

1 replies

1 likes

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PAYMENT BY CARD

TRIED TO GET SPOTIFY UNLIMITED - CAN YOU ONLY PAY BY CREDIT CARD NOT DEBIT CARD

Casual Listener

TRIED TO GET SPOTIFY UNLIMITED - CAN YOU ONLY PAY BY CREDIT CARD NOT DEBIT CARD

user-removed

Not applicable

1998 Views

3 replies

0 likes

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papy pall question

hallo; I have a pay pall question.we dont have a credit card but we do have pay pal with money one.Now i wont to have al abonnement.But he stil ask for a credit card.I live in belguim i dont now if i can find spotify cards there in the shops.And i re...

Casual Listener

hallo;   I have a pay pall question. we dont have a credit card but we do have pay pal with money one. Now i wont to have al abonnement. But he stil ask for a credit card. I live in belgui...

386 Views

0 replies

0 likes

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premium service is a scam

yeah so i paid my 5 bucks and their not letting me listen to music. I contacted them, got an e mail saying we will resolve this in 3 days. Im just gonna go head and report em to the bbb

Music Fan

yeah so i paid my 5 bucks and their not letting me listen to music. I contacted them, got an e mail saying we will resolve this in 3 days. Im just gonna go head and report em to the bbb

monkeyfur100

Newbie

1358 Views

2 replies

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Spotify, tell me, how this is possible?

I'm the iPod and iTunes user since 2002. But in 2010... this was changed to Spotify. And I am so happy that I choosed Spotify as my music player. Before I listened less music. Also I was a "pirate" user, so I use P2P for my songs. This is not legal w...

Visitor

I'm the iPod and iTunes user since 2002. But in 2010... this was changed to Spotify. And I am so happy that I choosed Spotify as my music player. Before I listened less music. Also I was a "pirate" u...

no_longer_a_cus

Music Fan

1629 Views

3 replies

1 likes

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Is it anny dely when suscribning to premium?

I enterd a gift card code and it said that I gott premium but when I try it and look at my acount i sais that I only got spotify free, even if I just now registerd it and it said that I gott spotify premium. What can be wrong, is ther anny dely? plea...

Newbie

I enterd a gift card code and it said that I gott premium but when I try it and look at my acount i sais that I only got spotify free, even if I just now registerd it and it said that I gott spotify ...

user-removed

Not applicable

469 Views

1 replies

0 likes

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Song muted after 35 secs - Source ripping problem

Where can I report a problem with a song that stops just after 35 seconds of streaming? I thought it was a streaming problem, but the fact is that the song's playback continues, but it is muted. Seems like the ripping of the song went wrong and the s...

Casual Listener

Where can I report a problem with a song that stops just after 35 seconds of streaming? I thought it was a streaming problem, but the fact is that the song's playback continues, but it is muted. Seem...

BaronCzerny

Casual Listener

750 Views

4 replies

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i was offered a trial account and somehow 2 accounts were created!! BILLED

I was offered a trial account and somehow 2 accounts were created, I took me a bit to figurte this out, i cancelled one account before it was expired, but another account that was made that wasnt even used!! i was billed for!!! somehow when i signed ...

Newbie

 I was offered a trial account and somehow 2 accounts were created, I took me a bit to figurte this out, i cancelled one account before it was expired, but another account that was made that was...

324 Views

0 replies

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changing country settings

I signed up for spotify while abroad (Denmark). Now I can't change the settings to my home country (UK) and therefore can't log on without paying. What do I do?

Newbie

I signed up for spotify while abroad (Denmark). Now I can't change the settings to my home country (UK) and therefore can't log on without paying. What do I do?

517 Views

0 replies

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Solved!! Is it possible to play local music on a squeezebox via Spotify (ie playlist with local music also)

Hi, Premium account, Squeezebox Radio & TouchI think I know the answer to this is No & more of a Logitech question but thought I would ask here if anone has any ideas. I have set up a playlist on my Win XP PC that has spotify music & some local MP3's...

Casual Listener

Hi,   Premium account, Squeezebox Radio & Touch I think I know the answer to this is No & more of a Logitech question but thought I would ask here if anone has any ideas.  ...

imgonna

Newbie

3147 Views

2 replies

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Wrong password can`t pay

I'm trying to renew my spotify premium subscription but all I'm getting is a message reading 'sorry wrong password'Wiht and wiht out facebookTwice I have not had the "wrong password" but then I have instead received a message like "the system can not...

Newbie

I'm trying to renew my spotify premium subscription but all I'm getting is a message reading 'sorry wrong password' Wiht and wiht out facebook Twice I have not had the "wrong password" but then I h...

jvanderb

Roadie

1346 Views

2 replies

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Some songs on our playlists don't play on one computer.

On my computer, Spotify works fine. But on my wife's computer, the Phantom of the Opera playlist is the only one that works. In other playlists, nothing happens when she clicks on a song. She just reloaded Spotify, if that makes a difference. Both th...

Visitor

On my computer, Spotify works fine.  But on my wife's computer, the Phantom of the Opera playlist is the only one that works.  In other playlists, nothing happens when she clicks on a song....

Richard

Community Legend

713 Views

1 replies

0 likes

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Won't take payment or upgrade

My subscription ran out due to losing my cc I started the account with. Entered new cc info says. Declined. Cc has plenty of money on it. Tried to upgrade says not available. Please help

Newbie

My subscription ran out due to losing my cc I started the account with. Entered new cc info says. Declined. Cc has plenty of money on it. Tried to upgrade says not available. Please help

user-removed

Not applicable

868 Views

3 replies

0 likes

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