Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
My subscription ran out due to losing my cc I started the account with. Entered new cc info says. Declined. Cc has plenty of money on it. Tried to upgrade says not available. Please help
My subscription ran out due to losing my cc I started the account with. Entered new cc info says. Declined. Cc has plenty of money on it. Tried to upgrade says not available. Please help
Not applicable
832 Views
3 replies
0 likes
Hello, Today i was trying to buy Spotify Premium. But when I was trying to pay i have to gave up my password on the spotify Website. Im 100% sure its the correct password but he's keep telling me its a wrong password :S What to do?? Greetings, Arthur...
Hello, Today i was trying to buy Spotify Premium. But when I was trying to pay i have to gave up my password on the spotify Website. Im 100% sure its the correct password but he's keep telli...
Spotify
1808 Views
8 replies
0 likes
I paied my unlimited acount but I already have a timelimit. Why?
I paied my unlimited acount but I already have a timelimit. Why?
Not applicable
420 Views
1 replies
0 likes
IK heb een spotify premium abbonement.Als ik een nummer wil downlaoden, krijg ik steeds een schermpje dat ik nummers moet kopen.Wat moet ik doenStan
IK heb een spotify premium abbonement. Als ik een nummer wil downlaoden, krijg ik steeds een schermpje dat ik nummers moet kopen. Wat moet ik doen Stan
351 Views
0 replies
0 likes
Hello I am trying to buy Spotify Unlimted but it keeps telling me my password is wrong, But i know it is right as I have just logged into facebook with the same password. My spotify password is the same as my facebook one so I don't get what is wrong...
Hello I am trying to buy Spotify Unlimted but it keeps telling me my password is wrong, But i know it is right as I have just logged into facebook with the same password. My spotify password...
Roadie
884 Views
1 replies
0 likes
Playlists saying 0 tracks and can't listen to anything on my iPhone,checked bank and money has left my account...any ideas how to fix this?
Playlists saying 0 tracks and can't listen to anything on my iPhone,checked bank and money has left my account...any ideas how to fix this?
Roadie
1494 Views
3 replies
0 likes
Hi!I think somebody else is using my account when I'm not using it myself!On facebook it shows that I'm listening music when I don't even have spotify open! And it's songs that I don't even like or have in a playlist! What the heck do I do??
Hi! I think somebody else is using my account when I'm not using it myself! On facebook it shows that I'm listening music when I don't even have spotify open! And it's songs that I don't even lik...
Roadie
467 Views
1 replies
0 likes
I have an other account and I want close this, what can I do????I have two because I have two mail, one for work and another one personal (for facebook) The first I have the login of spotify but I wanted to started my session of facebook, for my frie...
I have an other account and I want close this, what can I do???? I have two because I have two mail, one for work and another one personal (for facebook) The first I have the ...
409 Views
0 replies
0 likes
Hey gang, got the dreaded "more than three devices" about three weeks ago. Don't own more than two devices. Offline mode not working, which blows. No playlists will sync ever, so when I go offline, there is nothing there. Have filed THREE tickets wit...
Hey gang, got the dreaded "more than three devices" about three weeks ago. Don't own more than two devices. Offline mode not working, which blows. No playlists will ...
Casual Listener
794 Views
2 replies
0 likes
Hello! i hope someone can have an answer to this... i have a montlhly subscription that costs 99 sek (swedish krona) each month and i have never had this problem before. This month i also got billed for 49,50 SEK and i haven't bought ANYTHING except ...
Hello! i hope someone can have an answer to this... i have a montlhly subscription that costs 99 sek (swedish krona) each month and i have never had this problem before. This month i also got billed ...
Casual Listener
685 Views
2 replies
0 likes
Hmmmm ..... used Facebook and Spotify together without problem when living in US. Now traveling in Spain and complaints about them not matching countries. What is the fix? Create a new spotify account in Spain or create a Spanish Facebook account? Bo...
Hmmmm ..... used Facebook and Spotify together without problem when living in US. Now traveling in Spain and complaints about them not matching countries. What is the fix? Cre...
Community Legend
2552 Views
1 replies
0 likes
I recently went to a party at my friends house and left my spotify account logged on, and now he's adding playlists to all of mine and constantly kicking me off so i get the message 'your account is being used elsewhere'. I've asked him to log out an...
I recently went to a party at my friends house and left my spotify account logged on, and now he's adding playlists to all of mine and constantly kicking me off so i get the message 'your account is ...
Casual Listener
776 Views
1 replies
0 likes
Hi,My Starred playlist disappeared and this is apparently because my account was somehow duplicated. I've sent countless emails and had absolutely no response; I am being totally IGNORED by the support team regardless of the fact that I pay for the P...
Hi, My Starred playlist disappeared and this is apparently because my account was somehow duplicated. I've sent countless emails and had absolutely no response; I am being totally IGNORED by th...
Casual Listener
611 Views
2 replies
0 likes
Hi, I have bought a Spottily Giftcard for 100 Swedish kronor. and I can't get premium why? Its like the card doesn't work.!! MVH Malin
Hi, I have bought a Spottily Giftcard for 100 Swedish kronor. and I can't get premium why? Its like the card doesn't work.!! MVH Malin
307 Views
0 replies
0 likes
Why do i hear advertisment even that i have permium account?
Why do i hear advertisment even that i have permium account?
Spotify Legend
317 Views
1 replies
0 likes
So i got the spotify from Facebook a few days ago and logg in today and see i only have 2 mins left on my play time.Is this sopose to happend or is it soemthign wrong with spotify acc agian? Cheers Zlackthor
So i got the spotify from Facebook a few days ago and logg in today and see i only have 2 mins left on my play time. Is this sopose to happend or is it soemthign wrong with spotify acc agian?  ...
Newbie
625 Views
2 replies
0 likes
Hi,I bought the Premium version on 29th of February, but my Spotify application never turned into Premium (it remained Unlimited). I contacted Spotify Customer Support, and we sent e-mails back and forth for a week, and because the problem could not ...
Hi, I bought the Premium version on 29th of February, but my Spotify application never turned into Premium (it remained Unlimited). I contacted Spotify Customer Support, and we sent e-mails ba...
Spotify
494 Views
1 replies
0 likes
how do i get back my spotify premium back? the problem is that i missed paying for two month, and now that i have payedcant use my tracks or listing to anything.. whats the problem?
how do i get back my spotify premium back? the problem is that i missed paying for two month, and now that i have payed cant use my tracks or listing to anything.. whats the problem?
Spotify
295 Views
1 replies
0 likes
Hi quick question. Can 3 computer users all sign in and use the same premium account at the same time in the same house? I know you can download playlists to 3 devices, but can only 2 devices play what they have downloaded while the other can be onli...
Hi quick question. Can 3 computer users all sign in and use the same premium account at the same time in the same house? I know you can download playlists to 3 devices, but can only 2 devices play wh...
Casual Listener
1738 Views
6 replies
0 likes
Hi, I have not used my account for some time and want to switch from the free account to the pay unlimited account but cannot. Even though my profile says United Kingdom and I have tried switching to PayPal and a different credit card it is still ins...
Hi, I have not used my account for some time and want to switch from the free account to the pay unlimited account but cannot. Even though my profile says United Kingdom and I have ...
Community Legend
370 Views
1 replies
0 likes
