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FaceBook account deleted -> paid for 2 months but didn't use Spotify because I couldn't log-in

FaceBook account deleted -> paid for 2 months but didn't use Spotify because I couldn't log-in

Plan

Premium

Country

 The Netherlands

Device

OneX [At the time I used Spotify]

Operating System

Android/Windows

My Question or Issue

 Hi there,

I used to use spotify through my facebook account. I deleted my facebook account and couldn't login anymore. I've paid for 2/3 months now (since I haven't used it). I actually totally forgot about it and checked my bank account and saw the money written off. I'd appreciate getting into more contact about this topic.

Tim

Reply
1 Reply

Hey @71nk9j4c-h_3g, thanks for posting here!

I completely understand your frustration here! Let's get to the bottom of this. The folks at Spotify Support can take a closer look at your account. You can also pop them a message on @SpotifyCares on Twitter/Facebook. Let me know if you need anything else!

 

Hope you're having a lovely day! 🙂

HuboSpotify Star
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