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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4812 Views
  • 1 replies
  • 9 likes
  • Security
  • 4812 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466841 Views
  • 976 replies
  • 111 likes
  • Account
  • 466841 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206155 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206155 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114851 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114851 Views
  • 72 replies
  • 12 likes

playlist becomes public again

PlanPremiumCountryCanada Device(iPhone 8, Macbook Air) My Question or IssueI made a playlist for my boyfriend and I made it private. However, the setting option "make public" keeps going back to "make secret" so I'd assume it automatically becomes pu...

  • Visitor
  • Plan Premium Country Canada  Device (iPhone 8, Macbook Air)   My Question or Issue I made a playlist for my boyfriend and I made it private. However, the setting option "make public...
  • user-removed
  • Not applicable
  • 1402 Views
  • 2 replies
  • 0 likes
  • 1402 Views
  • 2 replies
  • 0 likes

Solved!! sign up issues at Belarus

CountryBelarus Device(iPhone 5S My Question or IssueHello, I have a lady friend based in Minsk city, Belarus and she is trying to sign up to Spotify. But it seems it is not working there. Does anybody know if Spotify is accessible in Belarus ? or not...

  • Casual Listener
  • Country Belarus   Device (iPhone 5S   My Question or Issue Hello,   I have a lady friend based in Minsk city, Belarus and she is trying to sign up to Spotify. But it seems it ...
  • Maxim
  • Spotify Star
  • 4458 Views
  • 3 replies
  • 0 likes
  • 4458 Views
  • 3 replies
  • 0 likes

How can I know my spotify address?

I'm adding a new member of my spotify family (my sister), but it asks fir a verification about the address (same address), is there anyway that I can view my exact address because it keeps on denying the address that I input last year. PlanSpotify Fa...

  • Newbie
  • I'm adding a new member of my spotify family (my sister), but it asks fir a verification about the address (same address), is there anyway that I can view my exact address because it keeps on denying...
  • Maxim
  • Spotify Star
  • 576 Views
  • 1 replies
  • 0 likes
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se borran las canciones descargadas

Hola, todavia no solucionaron el error del borrado de canciones bajadas? Uno cree tener el album listo para escuchar off-line y oh! casualidad, el album se borro.Es un error muy comun que genero muchos topic sobre lo mismo. Por favor revean esto, es ...

  • Casual Listener
  • Hola, todavia no solucionaron el error del borrado de canciones bajadas? Uno cree tener el album listo para escuchar off-line y oh! casualidad, el album se borro. Es un error muy comun que genero mu...
  • -g_ik8hzckwgb
  • Casual Listener
  • 39941 Views
  • 26 replies
  • 31 likes
  • Premium
  • 39941 Views
  • 26 replies
  • 31 likes

How does an invited person fulfill the invitation?

Plan - Premium for familyCountry - DenmarkDevice - MiscOperating System - Misc My Question or Issue - please look at the attached and explain how to enter the invite code...

  • Casual Listener
  • Plan - Premium for family Country - Denmark Device - Misc Operating System - Misc   My Question or Issue - please look at the attached and explain how to enter the ...
  • Bahrt
  • Casual Listener
  • 600 Views
  • 1 replies
  • 0 likes
  • Account
  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify desktop version not playing any songs

PlanPremiumCountryUSA DeviceHP desktopOperating SystemLinux My Question or Issue Spotify on my desktop is incredibly flaky to begin with, but this week I haven't been able to play a song at all. For example, I go to the TGIF playlist, double click on...

  • Casual Listener
  • Plan Premium Country USA   Device HP desktop Operating System Linux   My Question or Issue   Spotify on my desktop is incredibly flaky to begin with, but this week I haven'...
  • Alfredo
  • Roadie
  • 3753 Views
  • 3 replies
  • 0 likes
  • 3753 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cancelling Premium

So, I tried since last week to cancel my Spotify Premium but they always told me to try it later again. I am very thankful for evry Help!PlanPremiumCountry Germany My Question or Issue lol

  • Casual Listener
  • So, I tried since last week to cancel my Spotify Premium but they always told me to try it later again. I am very thankful for evry Help! Plan Premium Country  Germany     My Qu...
  • Alfredo
  • Roadie
  • 579 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 579 Views
  • 3 replies
  • 0 likes

Superuser Contribution App keeps suggesting music that I do not listen to; why?

Hi all! I have been a Spotify user for a long time; and I'm a diehard fan of the service. I'm also a premium member, and as such, I do enjoy creating, tweaking and just enjoy finding vibes with playlists. Yet sometimes, I just want to jump into a "ra...

  • Casual Listener
  • Hi all!  I have been a Spotify user for a long time; and I'm a diehard fan of the service. I'm also a premium member, and as such, I do enjoy creating, tweaking and just enjoy finding vibes wit...
  • Alfredo
  • Roadie
  • 3409 Views
  • 4 replies
  • 7 likes
  • 3409 Views
  • 4 replies
  • 7 likes

Superuser Contribution missing playlistname, songs are still in play queue

PlanPremiumCountry BelgiumDeviceiPhone 6Operating SystemWindows 10 My Question or Issue My playlist vanished, but my songs are still in the play queue and I can still listen to them. What happened and how can I fix it?

  • Casual Listener
  • Plan Premium Country  Belgium Device iPhone 6 Operating System Windows 10   My Question or Issue  My playlist vanished, but my songs are still in the play queue and I can sti...
  • Alfredo
  • Roadie
  • 639 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 639 Views
  • 3 replies
  • 0 likes

Superuser Contribution Facebook issues - Able to log in through FB, but Spotify says I'm still not connected

PlanPremiumCountry U.S.Operating SystemWindows 10 My Question or IssueSpotify (on both desktop and mobile) seems to think that my Facebook account is not connected. When I click the option to connect, however, nothing happens. This all happened after...

  • Visitor
  • Plan Premium Country  U.S. Operating System Windows 10   My Question or Issue Spotify (on both desktop and mobile) seems to think that my Facebook account is not connected...
  • Alfredo
  • Roadie
  • 617 Views
  • 3 replies
  • 0 likes
  • 617 Views
  • 3 replies
  • 0 likes

Account Name

I know that there is tons of posts about this topic but I would like to ask just to be sure. I guess I've singed up 8 years ago so i don't remember my sing up process. I used it back then but stop using it after a while. Recently I've upgraded my acc...

  • Newbie
  •   I know that there is tons of posts about this topic but I would like to ask just to be sure.   I guess  I've singed up 8 years ago so i don't remember my sing up process. I used i...
  • user-removed
  • Not applicable
  • 497 Views
  • 2 replies
  • 0 likes
  • Account
  • 497 Views
  • 2 replies
  • 0 likes

Solved!! Can't get Spotify Premium with PayPal

Today I saw there was a 30 da free trial thing so I went ahead to get it. When I typed in everything it looped me back to the page that lets me select my payment option. My zip code was entered the same as on Spotify. I've tried buying it several tim...

  • Casual Listener
  • Today I saw there was a 30 da free trial thing so I went ahead to get it. When I typed in everything it looped me back to the page that lets me select my payment option. My zip code was entered the s...
  • cnbxlf_o-c67i
  • Newbie
  • 99337 Views
  • 85 replies
  • 10 likes
  • Account
    Premium
    Subscription
  • 99337 Views
  • 85 replies
  • 10 likes

Do promotions apply to Gift Cards?

I am just wondering if the current 3 months of Spotify Premium for $9.99 applies when using gift cards to purchase Premium. Thanks!

  • Newbie
  • I am just wondering if the current 3 months of Spotify Premium for $9.99 applies when using gift cards to purchase Premium.   Thanks!
  • Bethany_Dawn
  • Community Legend
  • 1091 Views
  • 1 replies
  • 0 likes
  • 1091 Views
  • 1 replies
  • 0 likes

Support chat

Como faço para entrar em contato com o suporte chat do spotify?PlanPremiumCountry BrazilDeviceMoto g4 plus

  • Casual Listener
  • Como faço para entrar em contato com o suporte chat do spotify? Plan Premium Country  Brazil Device Moto g4 plus  
  • Bittencourt
  • Spotify Star
  • 5226 Views
  • 3 replies
  • 6 likes
  • 5226 Views
  • 3 replies
  • 6 likes

Superuser Contribution Email won't change

PlanPremium My Question or Issue I registered to Spotify by email directly and my account was never linked with Facebook.When I go to "edit account" it just won't let me change it.

  • Newbie
  • Plan Premium   My Question or Issue  I registered to Spotify by email directly and my account was never linked with Facebook. When I go to "edit account" it just won't let me change it.
  • worldhasmovedon
  • Casual Listener
  • 793 Views
  • 2 replies
  • 4 likes
  • 793 Views
  • 2 replies
  • 4 likes

Playstation sold

PlanPlaystation 4 soldCountry The NetherlandsDevicePlaystation 4Operating SystemPlaystation My Question or Issue A few months ago i sold my Playstation 4, i forgot to logout on it so i did log-out on every device via the internet.I even changed my pa...

  • Newbie
  • Plan Playstation 4 sold Country  The Netherlands Device Playstation 4 Operating System Playstation   My Question or Issue  A few months ago i sold my Playstation 4, i forgot ...
  • Bethany_Dawn
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

New Phone

Holy **bleep**! All I want is to talk to someone at the company that I pay for their services. This is ridiculous! I bought a new phone and trying to get into my Spotify account (again, a service that I pay for) and even though I am logged into my ac...

  • Newbie
  • Holy **bleep**!  All I want is to talk to someone at the company that I pay for their services.  This is ridiculous!   I bought a new phone and trying to get into my Spotify account ...
  • Jollof
  • Composer
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

Hi, my application updated and I cannot log back in, I enter my information, it logs in but immediatly it takes me back out and request the user and password again, that happens on my android and on my pc, it says that something went wrong and to try...

  • Casual Listener
  • Hi, my application updated and I cannot log back in, I enter my information, it logs in but immediatly it takes me back out and request the user and password again, that happens on my android and on ...
  • q-0_g5ggwcnfh
  • Newbie
  • 748 Views
  • 4 replies
  • 0 likes
  • 748 Views
  • 4 replies
  • 0 likes

Downloading spotify app on Android

I just switched from iphone5 to samsung galaxy s6 and the google play doesn't let me download the spotify app, it says it's not available in my country (Mozambique) even though it is available. I'm using my premium account on my computer and I was us...

  • Newbie
  • I just switched from iphone5 to samsung galaxy s6 and the google play doesn't let me download the spotify app, it says it's not available in my country (Mozambique) even though it is available. I'm u...
  • Maxim
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

cant change my country

PlanFree/PremiumCountry Device Operating System  My Question or Issue 

  • Newbie
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue  
  • Maxim
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes