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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292473 Views

529 replies

34 likes

Account
Free
  • 292473 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13699 Views

6 replies

11 likes

Security
  • 13699 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541552 Views

990 replies

115 likes

Account
  • 541552 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129683 Views

74 replies

12 likes

Account
Login
Premium
  • 129683 Views
  • 74 replies
  • 12 likes

Registered brand new free account, already got someone's "Home Speaker" linked to my account!

Plan: FreeCountry: US Decided to give spotify another try, since I was getting someone else's "office speaker" in my account, so I cancelled my premium, and registered a brand new account. New email, new password, never used before online. No FB link...

Music Fan

Plan: Free Country: US   Decided to give spotify another try, since I was getting someone else's "office speaker" in my account, so I cancelled my premium, and registered a brand new account....

Maxim

Spotify Star

586 Views

5 replies

0 likes

Account
  • 586 Views
  • 5 replies
  • 0 likes

Can't change country location

PlanFreeCountry MexicoDeviceXiaomi RedmiOperating SystemAndroid My Question or Issue The option to change country or location simply won't allow me any option to change in edit profile. My account logged me out of the app too so I can't log back in. ...

Casual Listener

Plan Free Country  Mexico Device Xiaomi Redmi Operating System Android   My Question or Issue  The option to change country or location simply won't allow me any option to ch...

Loxer

Community Legend

1928 Views

5 replies

0 likes

Login
  • 1928 Views
  • 5 replies
  • 0 likes

Solved!! Missing Playlists

A few months ago someone hacked my account, and started ruthlessly deleting my playlists. Once over the initial initial horror, I was thankful to see that I could recover my playlists. Which I did.However at some point over the past month, they have ...

Casual Listener

 A few months ago someone hacked my account, and started ruthlessly deleting my playlists.  Once over the initial initial horror, I was thankful to see that I could recover my playl...

Loxer

Community Legend

502 Views

1 replies

0 likes

Account
  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Social] Find Users with similar Music

how do I find people the code I used does not work it is frustratingFreeFree/premiumcountry USA Operating System(Windows 10) My Question or Issue how do I find people the code I used does not work it is frustrating?

Songwriter

how do I find people the code I used does not work it is frustrating Free Free/premium country  USA     Operating System (Windows 10)   My Question or Issue  ...

SergioDavid

Roadie

387 Views

1 replies

0 likes

Other
  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Premium password

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got i new Spotify Premium account, because my last one was trough my old internet provider, today my Spotify trough my TV did not w...

Visitor

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I recently got i new Spotify Premium account, ...

Loxer

Community Legend

1298 Views

3 replies

0 likes

Account
  • 1298 Views
  • 3 replies
  • 0 likes

Cant use facebook on Account

PlanPremiumCountry AustraliaOperating SystemWindows 10 My Question or Issue Well, years ago I logged into Spotify with a Facebook account because I was too slack to make an account, never used it and went on. Wanted to get premium today so I made a n...

Newbie

Plan Premium Country  Australia Operating System Windows 10   My Question or Issue  Well, years ago I logged into Spotify with a Facebook account because I was too slack to mak...

Loxer

Community Legend

283 Views

1 replies

0 likes

Account
Premium
  • 283 Views
  • 1 replies
  • 0 likes

Inaccessible premium account

I have an issue where there is no possible way for me to access an account which is currently on premium subscription. Its email was changed to an unknown one, and the support staff I got on chat with said the email was reset to my old one. This was ...

Newbie

 I have an issue where there is no possible way for me to access an account which is currently on premium subscription. Its email was changed to an unknown one, and the support staff I got ...

Loxer

Community Legend

336 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 336 Views
  • 1 replies
  • 0 likes

Multiple people using my account

Not sure how but multiple people or 1 person with multiple devices has my spotify account info. Adds multiple playlists daily, changes my music while I'm listening. All other devices than MY LG G5 need to be removed. They added spotidy family as well...

Newbie

Not sure how but multiple people or 1 person with multiple devices has my spotify account info. Adds multiple playlists daily, changes my music while I'm listening. All other devices than MY LG G5 ne...

Loxer

Community Legend

590 Views

1 replies

0 likes

Account
  • 590 Views
  • 1 replies
  • 0 likes

Solved!! Merging two accounts

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S8+Operating SystemWindows 10 My Question or IssueI have two Spotify accounts. One of them is connected with facebook and the other is created with my mail address. I have to merge these two accounts and w...

Visitor

Plan Premium Country Turkey Device Samsung Galaxy S8+ Operating System Windows 10   My Question or Issue I have two Spotify accounts. One of them is connected with facebook and the oth...

Loxer

Community Legend

35683 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 35683 Views
  • 1 replies
  • 0 likes

Wrong email

For some reason spotify is saying that my account is attached to an email that isnt mine. I've used facebook to sign in for years. I've forgotten my password and i cant recover it without the proper email.

Newbie

  For some reason spotify is saying that my account is attached to an email that isnt mine. I've used facebook to sign in for years. I've forgotten my password and i cant recover it without the...

BlaMeese

Gig Goer

353 Views

1 replies

0 likes

Account
Login
  • 353 Views
  • 1 replies
  • 0 likes

two account

Good morning, I was subscribed two accounts, I want to cancel one of it but I did already the other account. My problem is I don't know my username and password in my other account, what will I do? Please help me to cancel.Thank you very muchJuanita ...

Newbie

Good morning,   I was subscribed two accounts, I want to cancel one of it but I did already the other account.  My problem is I don't know my username and password in my other account, wh...

BlaMeese

Gig Goer

360 Views

2 replies

0 likes

  • 360 Views
  • 2 replies
  • 0 likes

Solved!! Delete my Spotify account

Hello ,does anyone know how can I delete my Spotify account ?Thank you

Visitor

   Hello , does anyone know how can I delete my Spotify account ? Thank you 

Loxer

Community Legend

582 Views

4 replies

0 likes

Account
  • 582 Views
  • 4 replies
  • 0 likes

Spotify subscription

i failed to pay my Spotify subscription for 2 months or more and my music disappears... If I pay for premium again will my music pop back up to be downloaded for offline use again?

Casual Listener

i failed to pay my Spotify subscription for 2 months or more and my music disappears... If I pay for premium again will my music pop back up to be downloaded for offline use again?  

user-removed

Not applicable

503 Views

5 replies

0 likes

Account
Premium
Subscription
  • 503 Views
  • 5 replies
  • 0 likes

Solved!! Two completely different Discover Weekly

PlanMember of a Family Group CountryItaly Operating System(iOS 11.4, Windows 10) My Question or IssueHi,I have two completely different Discover Weekly, one in Spotify for iOS and the other in Spotify for Windows 10. While the web reader is synced wi...

Casual Listener

  Plan Member of a Family Group   Country Italy    Operating System (iOS 11.4, Windows 10)   My Question or Issue Hi, I have two completely different Discover Wee...

lorenzo0004

Casual Listener

980 Views

2 replies

0 likes

Account
  • 980 Views
  • 2 replies
  • 0 likes

Family account

On 12/7, I changed my premium to Family. My problem was that I had written the wrong owner on the Family account. I have then read that I need to unsubscribe from Family and then re-create. I can look at my account that it first unsubscribed Family o...

Newbie

On 12/7, I changed my premium to Family. My problem was that I had written the wrong owner on the Family account. I have then read that I need to unsubscribe from Family and then re-create. I can loo...

user-removed

Not applicable

387 Views

1 replies

0 likes

Subscription
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium, getting bullet for my valentine new album advert

I am paying for premium but, like those getting Drake everywhere, I'm getting a Bullet for my Valentine advert every single time I launch the app. I have tried dismissing it, viewing the album and even adding it to my library, bit it won't go away! I...

Regular

I am paying for premium but, like those getting Drake everywhere, I'm getting a Bullet for my Valentine advert every single time I launch the app. I have tried dismissing it, viewing the album and ev...

Alfredo

Roadie

443 Views

3 replies

0 likes

Account
Other
Premium
  • 443 Views
  • 3 replies
  • 0 likes

HACKED ACCOUNT

PlanpremiumCountry BrazilDevicePCOperating SystemWindows 10 My Question or Issue my account got hacked and they changed the e-mail to *snip* and password to something that i dont know.i can still log in with facebook but i cant change the e-mail or p...

Newbie

Plan premium Country  Brazil Device PC Operating System Windows 10   My Question or Issue  my account got hacked and they changed the e-mail to *snip* and password ...

Loxer

Community Legend

610 Views

1 replies

0 likes

Account
Login
Security
  • 610 Views
  • 1 replies
  • 0 likes

Spotify is currently not available in your country... "Spotify: Music for everyone"

Country Ukraine My Question or IssueWhy a Spotify not available in my country? In 2018! I wait a long time for available Spotify in my Country, but probably you have forgotten about other countries in the Earth. It makes me very angry, even Deezer, G...

Visitor

   Country  Ukraine  My Question or Issue Why a Spotify not available in my country? In 2018! I wait a long time for available Spotify in my Country, but probably you have f...

Loxer

Community Legend

3428 Views

1 replies

1 likes

Other
  • 3428 Views
  • 1 replies
  • 1 likes

Facebook button doesnt work

PlanPremiumCountry IsraelDeviceAndroid LGv10 + PCOperating SystemAndroid 5.1.1 + Windows 10 My Question or Issue I try to link my facebook to my account but the button doesnt work at all, In the pc its clickable but nothing comes up, in the phone, I ...

Casual Listener

Plan Premium Country  Israel Device Android LGv10 + PC Operating System Android  5.1.1 + Windows 10   My Question or Issue  I try to link my facebook to my account but t...

ArielMoose

Casual Listener

471 Views

2 replies

0 likes

Account
  • 471 Views
  • 2 replies
  • 0 likes

Can't login - can't use abroad.. I'm not abroad

PlanFree/PremiumCountry Device(iPhone 7, iPad Operating System(iOS 10 My Question or Issue Spotify thinks I’m abroad and I can’t log in

Newbie

Plan Free/Premium Country   Device (iPhone 7, iPad  Operating System (iOS 10   My Question or Issue  Spotify thinks I’m abroad and I can’t log in 

Loxer

Community Legend

318 Views

1 replies

0 likes

Account
  • 318 Views
  • 1 replies
  • 0 likes