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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 464 Views
  • 0 replies
  • 7 likes
  • Security
  • 464 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441076 Views
  • 968 replies
  • 108 likes
  • Account
  • 441076 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196039 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196039 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107092 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107092 Views
  • 70 replies
  • 11 likes

Superuser Contribution Can't connect to Facebook

Spotify Username21cqhlqf7iyqhohvaprsvjb7yPlanPremiumCountry Viet NamDeviceiPhone 6S Plus, Macbook Pro Retina Late 2013Operating SystemiOS 11, MacOS High Sierra 10.13.4 My Question or IssueI tried to link my spotify account to my facebook account, but...

  • Visitor
  • Spotify Username 21cqhlqf7iyqhohvaprsvjb7y Plan Premium Country  Viet Nam Device iPhone 6S Plus, Macbook Pro Retina Late 2013 Operating System iOS 11, MacOS High Sierra 10.13.4   ...
  • user-removed
  • Not applicable
  • 861 Views
  • 2 replies
  • 0 likes
  • 861 Views
  • 2 replies
  • 0 likes

Joining Spotify

Hello, Can anyone tell me, how I find out when I joined Spotify? 

  • Newbie
  • Hello,   Can anyone tell me, how I find out when I joined Spotify?  
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Superuser Contribution 1 year subscrition but charging me twice already

My Question or Issue I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something for this issue. Thank you!

  • Newbie
  •     My Question or Issue  I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something f...
  • Melody
  • Spotify
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Changing country and payment

Hello there, I am facing difficulties to change from UK to Malaysia and the payment. I was a student in UK and now I am back to Malaysia for my training. How can change the country and payment method without losing any of my playlist and account? Ple...

  • Newbie
  • Hello there,    I am facing difficulties to change from UK to Malaysia and the payment. I was a student in UK and now I am back to Malaysia for my training. How can change the country and...
  • _78hq-loxan4q
  • Newbie
  • 412344 Views
  • 34 replies
  • 3 likes
  • 412344 Views
  • 34 replies
  • 3 likes

how do we find a user on the new spotify update?

How do i search up a user to look at their playlists on the new spotify update ?

  • Casual Listener
  • How do i search up a user to look at their playlists on the new spotify update ?  
  • Maxim
  • Spotify Star
  • 6944 Views
  • 10 replies
  • 0 likes
  • 6944 Views
  • 10 replies
  • 0 likes

Lost username & account

I can't find my email and account name. And it still takes money from my credit card. Can somebody help me?

  • Newbie
  • I can't find my email and account name. And it still takes money from my credit card. Can somebody help me?
  • Maxim
  • Spotify Star
  • 509 Views
  • 1 replies
  • 1 likes
  • Account
  • 509 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium Family

I subscribed to Premium Family ealier in the year.I checked my account yesterday and it says Spotify Free. Today when I logged in, I am getting advertisements in between songs. (Up until then it has been ad free - despite what my account says) My kid...

  • Casual Listener
  • I subscribed to Premium Family ealier in the year. I checked my account yesterday and it says Spotify Free.  Today when I logged in, I am getting advertisements in between songs. (Up until then...
  • wo6yfuk-_tql
  • Casual Listener
  • 724 Views
  • 3 replies
  • 0 likes
  • 724 Views
  • 3 replies
  • 0 likes

Superuser Contribution Need help

Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password too because when i click reset button it says email ...

  • Casual Listener
  • Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password t...
  • Alfredo
  • Roadie
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family disattivato

Salve, ieri il nostro account spotify family è stato disattivato senza alcun preavviso o motivazione, funziona come se fosse free. Noi paghiamo ogni 26 del mese, quindi spotify ha "rubato" i nostri soldi in questi due giorni. Non capiamo cosa sta suc...

  • Regular
  • Salve, ieri il nostro account spotify family è stato disattivato senza alcun preavviso o motivazione, funziona come se fosse free. Noi paghiamo ogni 26 del mese, quindi spotify ha "rubato" i nos...
  • Alfredo
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • Account
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello Spotify Community, i'm currently having difficulty uploading a picture

When I choose the upload option, I have tried numerous photos. When it tries to go through, it fails and says, "That file’s too small. Your image must be at least 2660x1140px.". I've resized them all to fit the standards, and even more, but it still ...

  • Casual Listener
  • When I choose the upload option, I have tried numerous photos. When it tries to go through, it fails and says, "That file’s too small. Your image must be at least 2660x1140px.". I've resized them all...
  • -n9_fo6y54f2
  • Newbie
  • 7213 Views
  • 7 replies
  • 8 likes
  • Account
  • 7213 Views
  • 7 replies
  • 8 likes

Stranger using my account

I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another device was on and I could see it in my recently played...

  • Newbie
  • I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another dev...
  • beachdevo25
  • Music Fan
  • 1190 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 1190 Views
  • 1 replies
  • 0 likes

Invalid Redirect Uri on login

PlanFreeCountryTurkeyDevicePC/Chrome BrowserOperating SystemUbuntu 16.04 My Question or IssueI am using the web app. When i try to log in it gives me an error "Invalid Redirect Uri" in a possibly oauth authorization popup. After i close the popup and...

  • Casual Listener
  • Plan Free Country Turkey Device PC/Chrome Browser Operating System Ubuntu 16.04   My Question or Issue I am using the web app. When i try to log in it gives me an error "Invalid Redire...
  • Zopieux
  • Regular
  • 3100 Views
  • 1 replies
  • 2 likes
  • Login
  • 3100 Views
  • 1 replies
  • 2 likes

Cobrança dupla no cartão

Fiz um upgrade para o plano familiar e no meu cartão foi cobrado R$ 14,90 duas vezes. Uma como Spotify Brasil e a outra como Ecommerce. Gostaria de saber como serei ressarcida.

  • Newbie
  • Fiz um upgrade para o plano familiar e no meu cartão foi cobrado R$ 14,90 duas vezes. Uma como Spotify Brasil e a outra como Ecommerce. Gostaria de saber como serei ressarcida.
  • José1992
  • Newbie
  • 3424 Views
  • 23 replies
  • 7 likes
  • Account
  • 3424 Views
  • 23 replies
  • 7 likes

cant get premium

hey i made a new spotify account and hat payed the old one with paypal... now i want to do it with new one and i cant... i think its about the 3 month free....anybody knows how to solve ( dont want to get old acc back)

  • Casual Listener
  • hey i made a new spotify account and hat payed the old one with paypal... now i want to do it with new one and i cant... i think its about the 3 month free.... anybody knows how to solve ( dont want...
  • Tildew03
  • Music Fan
  • 704 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 704 Views
  • 7 replies
  • 0 likes

Cant log in

PlanPremium My Question or Issuei’m not able to log into my account. I know that I put the right username and password and it still doesn’t let me log in. And when I click forgot password it never sends me an email. I believe someone hacked into my a...

  • Newbie
  • Plan Premium     My Question or Issue i’m not able to log into my account. I know that I put the right username and password and it still doesn’t let me log in. And when I click forgot...
  • Tildew03
  • Music Fan
  • 429 Views
  • 1 replies
  • 0 likes
  • Login
  • 429 Views
  • 1 replies
  • 0 likes

May 2018 Update FAIL

The new mobile update was a total fail. All the things that I enjoyed about Spotify are now gone.• Paragraph about the artist's story• See similar artists icon page• Follow an artist/other users buttons• See what other user's have recently listened t...

  • Regular
  • The new mobile update was a total fail. All the things that I enjoyed about Spotify are now gone. • Paragraph about the artist's story • See similar artists icon page • Follow an ar...
  • Tildew03
  • Music Fan
  • 1071 Views
  • 3 replies
  • 5 likes
  • Account
    Other
  • 1071 Views
  • 3 replies
  • 5 likes

CANT FIND MAIL

i cant find mail i dont remember it , i am using ios device and there is nothing writes in help for ios users , so how can i find it

  • Newbie
  •   i cant find mail i dont remember it , i am using ios device and there is nothing writes in help for ios users , so how can i find it
  • Tildew03
  • Music Fan
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change Email

Hi all,Trying to update my account info but the email adress that spotify usese does not exist anymore. I am linked to my facebook but my facebook has my up to date adress. Is there anyway to update my email? It is using one no longer linked to my fa...

  • Casual Listener
  • Hi all, Trying to update my account info but the email adress that spotify usese does not exist anymore. I am linked to my facebook but my facebook has my up to date adress. Is there anyway to updat...
  • jm33glass
  • Casual Listener
  • 1276 Views
  • 7 replies
  • 0 likes
  • 1276 Views
  • 7 replies
  • 0 likes

Payment and recepit.

Kindly issue a receipt upon accepting payment through debit card deduction. Receive sms on mobile. Transaction detail PO5B1AC.

  • Newbie
  • Kindly issue a receipt upon accepting payment through debit card deduction.  Receive sms on mobile.  Transaction detail PO5B1AC. 
  • Noah
  • Spotify Star
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes