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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9122 Views
  • 2 replies
  • 9 likes
  • Security
  • 9122 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482926 Views
  • 979 replies
  • 111 likes
  • Account
  • 482926 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211140 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211140 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121062 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121062 Views
  • 72 replies
  • 12 likes

Opzeggen van spotify op dag van afhouding

My Question or Issue Ik heb al een paar maanden spotify premium en heb zojuist m'n spotify opzegt, maar vandaag is ook 10 euro van m'n rekening afgeboekt voor weer een maand premium ( heb deze terug terug geboekt ) Heb ik recht om dit geld terug te k...

  • Newbie
  •    My Question or Issue  Ik heb al een paar maanden spotify premium  en  heb zojuist m'n spotify opzegt, maar vandaag is ook 10 euro van m'n rekening afgeboekt voor weer ee...
  • Ryanx0r
  • Composer
  • 907 Views
  • 1 replies
  • 0 likes
  • 907 Views
  • 1 replies
  • 0 likes

Connecting To Facebook does nothing

PlanFree/PremiumCountry CanadaDeviceDesktop (Also have IPhone 6s)Operating SystemWindows 10 My Question or Issue Hi, I've been trying to connect my account to facebook, but when I click the "Connect To Facebook" button in the spotify desktop app, it ...

  • Newbie
  • Plan Free/Premium Country  Canada Device Desktop (Also have IPhone 6s) Operating System Windows 10   My Question or Issue  Hi,   I've been trying to connect my ac...
  • Ryanx0r
  • Composer
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

I I think someone is using my account

Of a time to here, I open my Spotify and the last song recorded is a totally random song that I didn't hear in any of my devices. I've already used the option to unplug all devices, but this continues to happen. I'd like to know what I have to do to ...

  • Visitor
  • Of a time to here, I open my Spotify and the last song recorded is a totally random song that I didn't hear in any of my devices. I've already used the option to unplug all devices, but this continue...
  • Ryanx0r
  • Composer
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant post playlist

Hi, im trying to post my first playlist here but I always get this error message: invalid uri. Can someone help me figure out what I’m doin wrong? Thanks! This is the link: “https://open.spotify.com/user/blaq_sheep/playlist/4vQUh96DmWBgmqfqwzJMRa?si=...

  • Casual Listener
  • Hi,   im trying to post my first playlist here but I always get this error message: invalid uri. Can someone help me figure out what I’m doin wrong? Thanks!    This is the lin...
  • JulianA_Bogota
  • Roadie
  • 407 Views
  • 1 replies
  • 0 likes
  • Other
  • 407 Views
  • 1 replies
  • 0 likes

Strange songs

PlanPremium My Question or IssueThere are some odd playlists in my library.The problem here is that I don't play those songs/albums/playlists so maybe someone else is using my account.Time ago I changed my password but seems to continue after this, a...

  • Casual Listener
  • Plan Premium   My Question or Issue There are some odd playlists in my library. The problem here is that I don't play those songs/albums/playlists so maybe someone else is using my account....
  • Loxer
  • Community Legend
  • 461 Views
  • 3 replies
  • 0 likes
  • 461 Views
  • 3 replies
  • 0 likes

Can't change my e-mail adress

Hello, I read on the spotify website that you can change your email on your profile edit screen, but I can't do it, and I want to change my email adress, what can I do?

  • Regular
  •   Hello, I read on the spotify website that you can change your email on your profile edit screen, but I can't do it, and I want to change my email adress, what can I do?
  • h_h8cki-4rzaf
  • Newbie
  • 795 Views
  • 5 replies
  • 1 likes
  • 795 Views
  • 5 replies
  • 1 likes

Superuser Contribution Does Spotify Work In Iran?

PlanPremiumCountry Will be visiting IranDevice(iPhone 6s)Operating System(iOS 9.2.1) My Question or Issue Hey! for the summer i'll be visiting my relatives back in iran (i live in Sweden) and i've been using spotify premium bcs i love music. Last tim...

  • Newbie
  • Plan Premium Country  Will be visiting Iran Device (iPhone 6s) Operating System (iOS 9.2.1)   My Question or Issue  Hey! for the summer i'll be visiting my relatives back in ...
  • 2552 Views
  • 0 replies
  • 1 likes
  • 2552 Views
  • 0 replies
  • 1 likes

Superuser Contribution Merge 2 accounts?

Plan: PremiumCountry: Germany I have a Premium Spotify plan with my personal account and created another account for my Artist page because I've read that it would be better to have a separated one. Since I'm featuring my personal playlists now on my...

  • Newbie
  • Plan: Premium Country: Germany   I have a Premium Spotify plan with my personal account and created another account for my Artist page because I've read that it would be better to have a sepa...
  • user-removed
  • Not applicable
  • 731 Views
  • 1 replies
  • 0 likes
  • Account
  • 731 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Account was Hacked by Hans Gallagher on a Galaxy device.

PlanPremiumCountry USADeviceIphone, Galaxy, PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Turned on my computer and unfamiliar music was playing. The Connect to A Device Tab said that my account was playing on Hans Ga...

  • Newbie
  • Plan Premium Country  USA Device Iphone, Galaxy, PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Turned on my computer and unfamiliar...
  • user-removed
  • Not applicable
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Problema com migração de conta Plano Premium para Plano Familiar

Boa tardeEstou com problemaDois meses seguidos que estão combrando como se fosse Plano Premium,migrei faz dois meses para Plano Familiar e ainda estão combrando no meu cartão

  • Visitor
  •   Boa tarde Estou com problema Dois meses seguidos que estão combrando como se fosse Plano Premium, migrei faz dois meses para Plano Familiar e ainda estão combrando no meu cartão  
  • Bittencourt
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Not able to change country

I am from Portugal and recently moved to Brazil. I have the free account and I am not being able to change the country to Brazil.

  • Newbie
  • I am from Portugal and recently moved to Brazil. I have the free account and I am not being able to change the country to Brazil.
  • Bittencourt
  • Spotify Star
  • 459 Views
  • 2 replies
  • 0 likes
  • 459 Views
  • 2 replies
  • 0 likes

premium em pausa

Fiz o pagamento, via cartão de crédito, do meu plano premium, porém aparece "Premium em Pausa" e não consigo acessar o spotify. A cobrança já ocorreu no meu cartão.O que faço?

  • Casual Listener
  •     Fiz o pagamento, via cartão de crédito, do meu plano premium, porém aparece "Premium em Pausa" e não consigo acessar o spotify.  A cobrança já ocorreu no meu cartão. O que faço...
  • Bittencourt
  • Spotify Star
  • 1029 Views
  • 1 replies
  • 0 likes
  • 1029 Views
  • 1 replies
  • 0 likes

Solved!! using Skrill prepaid mastercard

I'm trying to pay with a Skrill prepaid mastercard, but it keeps saying that my country is mismatching. I already tried switching it to UK, but the error keeps occuring. I never had any problems paying with this card. I though then I'll buy a 10 euro...

  • Casual Listener
  •   I'm trying to pay with a Skrill prepaid mastercard, but it keeps saying that my country is mismatching. I already tried switching it to UK, but the error keeps occuring. I never had any probl...
  • -ru_f8sq1t8ec
  • Casual Listener
  • 1868 Views
  • 2 replies
  • 0 likes
  • 1868 Views
  • 2 replies
  • 0 likes

Superuser Contribution Already have an account? What?

I (at the suggestion of my fiance) decided to create a spotify account. Upon trying to create an account when I had to input my email it was already used. I figured it was obviously linked to my email so I reset the password and logged in. In the fav...

  • Newbie
  • I (at the suggestion of my fiance) decided to create a spotify account. Upon trying to create an account when I had to input my email it was already used. I figured it was obviously linked to my emai...
  • user-removed
  • Not applicable
  • 3019 Views
  • 1 replies
  • 0 likes
  • 3019 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Signed up for normal premium instead of student premium

Hi,I am a student in the UK and have been using Spotify premium for student since October 2017. This month my payment failed becaue my card has been replaced. So I made a payment this morning with a new payment method and was charged £14.99. I was so...

  • Newbie
  • Hi, I am a student in the UK and have been using Spotify premium for student since October 2017. This month my payment failed becaue my card has been replaced. So I made a payment this morning with ...
  • user-removed
  • Not applicable
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Family Premium account, but can’t listen to songs without internet

PlanPremiumCountry The NetherlandsDeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I have a family premium account, so I should be able to listen to songs without internet, but I can’t. I can only listen to the songs I downloaded.

  • Newbie
  • Plan Premium Country  The Netherlands Device iPhone 8 Operating System iOS 11.4   My Question or Issue  I have a family premium account, so I should be able to listen to song...
  • Loxer
  • Community Legend
  • 1139 Views
  • 1 replies
  • 0 likes
  • 1139 Views
  • 1 replies
  • 0 likes

Email changes when inviting a family member

Hello, When I try to invite a family member, the invitation comes to the e-mail adress I send it to. Here is no problem. But when he accepts it, it changes into another (maybe old or never used) mail adress. The mail adress it changes to can't be acc...

  • Casual Listener
  • Hello,    When I try to invite a family member, the invitation comes to the e-mail adress I send it to. Here is no problem. But when he accepts it, it changes into another (maybe old or n...
  • HaydenTheHelper
  • Music Fan
  • 585 Views
  • 5 replies
  • 0 likes
  • 585 Views
  • 5 replies
  • 0 likes

Country

Hey, I cant change my country in Account settings. I live in Germany but my Spotify Account is Netherlands. I'm Premium User and I have a Samsung Galaxy S9.Thanks for help.

  • Newbie
  • Hey, I cant change my country in Account settings. I live in Germany but my Spotify Account is Netherlands. I'm Premium User and I have a Samsung Galaxy S9. Thanks for help.  
  • Ryanx0r
  • Composer
  • 455 Views
  • 2 replies
  • 0 likes
  • 455 Views
  • 2 replies
  • 0 likes

Can't change the username

PlanPremiumCountry NLDeviceIphone 7Operating System(iOS 10, macOS My Question or Issue I really would like to change the general username with random letters and numbers to a personal username so friends can search for me etc. But I can't find an opt...

  • Newbie
  • Plan Premium Country  NL Device Iphone 7 Operating System (iOS 10, macOS   My Question or Issue  I really would like to change the general username with random letters and nu...
  • user-removed
  • Not applicable
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

Solved!! Being charged twice per month for premium

PlanPremiumCountry USDevice(iPhone 10) My Question or IssueIve been charged the 9.99 subscription fee twice for the past few months and would like to fix this issue. Please advise how to contact customer service, I do not have a twitter account.

  • Casual Listener
  • Plan Premium Country  US Device (iPhone 10)   My Question or Issue Ive been charged the 9.99 subscription fee twice for the past few months and would like to fix this issue. Please ...
  • Loxer
  • Community Legend
  • 2868 Views
  • 3 replies
  • 0 likes
  • Account
  • 2868 Views
  • 3 replies
  • 0 likes