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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422089 Views
  • 965 replies
  • 108 likes
  • Account
  • 422089 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186861 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186861 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103613 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103613 Views
  • 69 replies
  • 10 likes

Superuser Contribution Spotify Premium for Family reverted to Spotify Free

My account seems to have reverted to a Spotify Free account, but it is supposed to be part of my employer's Spotify Premium for Family plan -- a lot of the employees are part of this plan. How can I resolve this?

  • Newbie
  • My account seems to have reverted to a Spotify Free account, but it is supposed to be part of my employer's Spotify Premium for Family plan -- a lot of the employees are part of this plan.   H...
  • user-removed
  • Not applicable
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar mi cuenta Premium

Hola,Tenia mi cuenta premium activa, pero al parecer por errores de pago se cancelo y perdi toda la info que ya tenia ahi. Quisiera saber como poder recuperarla agregando un nuevo metodo de pago

  • Newbie
  • Hola, Tenia mi cuenta premium activa, pero al parecer por errores de pago se cancelo y perdi toda la info que ya tenia ahi. Quisiera saber como poder recuperarla agregando un nuevo metodo de pago &...
  • Omar359
  • Newbie
  • 44366 Views
  • 4 replies
  • 4 likes
  • 44366 Views
  • 4 replies
  • 4 likes

Superuser Contribution Alguien robó mi cuenta Premium y cambió el mail

Alguien ha cambiado el mail de mi cuenta y por tanto me ha robado mi identidad, así como mi suscripción. Sé el mail de esa persona. Cómo se puede pedir la cancelación de la suscripción de esa cuenta? Gracias.

  • Visitor
  • Alguien ha cambiado el mail de mi cuenta y por tanto me ha robado mi identidad, así como mi suscripción.  Sé el mail de esa persona. Cómo se puede pedir la cancelación de la suscripción de esa ...
  • user-removed
  • Not applicable
  • 554 Views
  • 1 replies
  • 0 likes
  • Security
  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution País de la cuenta

Hola! Me descargue Spotify para tener la promoción de premium por 3 meses a 0.99euros. Sin embargo, cada vez que quiero realizar la suscripción me indica que mi tarjeta es de un país diferente al de mi cuenta. En el app jamás indiqué en que paia esto...

  • Newbie
  • Hola! Me descargue Spotify para tener la promoción de premium por 3 meses a 0.99euros. Sin embargo, cada vez que quiero realizar la suscripción me indica que mi tarjeta es de un país diferente al de ...
  • user-removed
  • Not applicable
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t access account and don’t have the contacts it’s linked to

My Spotify account has premium and I want to cancel but I deleted the Facebook account it was linked to. Now it was and old Facebook account with an even older email so I have no way of sending the reset password form to anything I can access. It als...

  • Newbie
  • My Spotify account has premium and I want to cancel but I deleted the Facebook account it was linked to. Now it was and old Facebook account with an even older email so I have no way of sending the r...
  • user-removed
  • Not applicable
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 449 Views
  • 1 replies
  • 0 likes

PLEASE HELP ME

So, I actually made another account for the free month premium. It’s an account without a username, and I forgot the mail address because I didn’t use my own. I logged out and I can’t log in anymore. How can I cancel premium? Help.

  • Casual Listener
  • So, I actually made another account for the free month premium. It’s an account without a username, and I forgot the mail address because I didn’t use my own. I logged out and I can’t log in anymore....
  • Loxer
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • Premium
  • 339 Views
  • 1 replies
  • 0 likes

Problem to listen few musics on the App

Hello, I have a problem to listen few musics on Spotify and the problem is only on the Application. It work when I listen from the web. When I try to launch the music, he want to play the preview (14 seconds), but the music lenght is 3 minutes. The p...

  • Casual Listener
  • Hello,   I have a problem to listen few musics on Spotify and the problem is only on the Application. It work when I listen from the web.   When I try to launch the music, he want ...
  • MlleSarah
  • Casual Listener
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 292 Views
  • 1 replies
  • 0 likes

Help! My account seems to have been erased

I noticed the spotify app updated yesterday and when I went to open it, it asked me to log in. I created my account years ago through Facebook and logged in as I usually do, however when it took me to back to spotify after logging in, all of my saved...

  • Visitor
  • I noticed the spotify app updated yesterday and when I went to open it, it asked me to log in.  I created my account years ago through Facebook and logged in as I usually do, however when it too...
  • jsannn
  • Community Legend
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Solved!! Email based account

Hello there, I've had the same spotify for three years and recently I created a facebook. However, I just recently deleted the facebook account. My spotify account was created using an email and I'm wondering, since I deleted the facebook, will my sp...

  • Newbie
  • Hello there,    I've had the same spotify for three years and recently I created a facebook. However, I just recently deleted the facebook account. My spotify account was created using an ...
  • jsannn
  • Community Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Facebook friends are disappearing from the friends feed after I restart the app

A handfull of my Facebook friends are dissapearing from my friends feed after I relaunch the application.I noticed that some of my friends who always uses Spotify were missing, so I scrolled to the bottom of the friends list and clicked the "Find Fri...

  • Newbie
  • A handfull of my Facebook friends are dissapearing from my friends feed after I relaunch the application. I noticed that some of my friends who always uses Spotify were missing, so I scrolled t...
  • jsannn
  • Community Legend
  • 5833 Views
  • 1 replies
  • 1 likes
  • 5833 Views
  • 1 replies
  • 1 likes

HELP : My spotify username is random bunch of word and number

i want to change my spotify user, and i try to change my user in this forum and it wont work, can anyone help?

  • Casual Listener
  • i want  to change my spotify user, and i try to change my user in this forum and it wont work, can anyone help?
  • jsannn
  • Community Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 521 Views
  • 1 replies
  • 0 likes

Premium Australia account overseas question

Hi all, I have a different sort of question. I have an Australian Premium Account. I will be travelling to both England as well as France and Belgium for 5 weeks and then Hong Kong for a further week. With my premium account, will I be locked into my...

  • Newbie
  • Hi all,   I have a different sort of question.  I have an Australian Premium Account.  I will be travelling to both England as well as France and Belgium for 5 weeks and then Hong Ko...
  • Maxim
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Can’t log in! Lots of bizarre reasons given please help

So I changed nothing on my premium account or my bank but Spotify said it couldn’t take payment and would be back to ads. I thought if I re-entered my bank details etc this would solve it but I can’t even log in! It says I’m abroad (im not and haven’...

  • Newbie
  • So I changed nothing on my premium account or my bank but Spotify said it couldn’t take payment and would be back to ads. I thought if I re-entered my bank details etc this would solve it but I can’t...
  • Loxer
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Account
  • 297 Views
  • 1 replies
  • 0 likes

HACKED again

I really wish there was something better to do other than "sign out of all devices" for hacked accounts. I got hacked AGAIN, after my account got hacked into a few days ago and started adding insane amounts of music (all of it was also not good), the...

  • Newbie
  • I really wish there was something better to do other than "sign out of all devices" for hacked accounts. I got hacked AGAIN, after my account got hacked into a few days ago and started adding insane ...
  • Maxim
  • Spotify Star
  • 1253 Views
  • 1 replies
  • 2 likes
  • 1253 Views
  • 1 replies
  • 2 likes

Premium bezahlt aber nur Free

Hallo zusammen, ich habe heute Nachmittag eine Guthaben Karte eingelöst für Premium. Es stand auch Code angenommen etc. Aber es ist nicht auf Premium umgestellt, es läuft Werbung und in Abo steht auch free. Bei Belege ist es auch nicht zu sehen das i...

  • Newbie
  • Hallo zusammen, ich habe heute Nachmittag eine Guthaben Karte eingelöst für Premium. Es stand auch Code angenommen etc. Aber es ist nicht auf Premium umgestellt, es läuft Werbung und in Abo steht auc...
  • Maxim
  • Spotify Star
  • 603 Views
  • 1 replies
  • 0 likes
  • Premium
  • 603 Views
  • 1 replies
  • 0 likes

Spotify connect/someone using my account

Over the last few days, random playlists and albums have been downloaded to my library and my playlists have all been deleted. Today, my feed was cut off because “Someone’s iPhone” was connecting to it through Spotify Connect (someone i don’t know). ...

  • Newbie
  • Over the last few days, random playlists and albums have been downloaded to my library and my playlists have all been deleted. Today, my feed was cut off because “Someone’s iPhone” was connecting to ...
  • Maxim
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • Account
  • 537 Views
  • 1 replies
  • 0 likes

Restarting my songs not Family premium

I want restart my account so I can do my songs aging HOWEVER, I don't want restart my family premium. Please help!

  • Newbie
  • I want restart my account so I can do my songs aging HOWEVER, I don't want restart my family premium. Please help!
  • Maxim
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de voir l'activité de mes amis facebook et spotify

Bonjour, cela fait plusieurs jours que je ne vois plus d'activité de mes amis. J'ai fais la dernière mise à jour et toujours rien.j'ai tout essayé et ca fait la même chose à un de mes amis. Il a aussi tout essayé et rien. Lui il ne voit pas ces amis ...

  • Regular
  • Bonjour,  cela fait plusieurs jours que je ne vois plus d'activité de mes amis. J'ai fais la dernière mise à jour et toujours rien. j'ai tout essayé et ca fait la même chose à un de mes amis. ...
  • mouise
  • Regular
  • 4170 Views
  • 6 replies
  • 5 likes
  • 4170 Views
  • 6 replies
  • 5 likes

Superuser Contribution Spotify displays the username instead of my Facebook name after linking the accounts

Hello,I ran into this issue after just a few days after creating my account. Usually sites have a way to let users change their username (usually with some restriction like having to pay or be able to do it every few months or something, which I do n...

  • Casual Listener
  • Hello, I ran into this issue after just a few days after creating my account. Usually sites have a way to let users change their username (usually with some restriction like having to pay or be able...
  • belalangtempvr
  • Casual Listener
  • 534 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 534 Views
  • 4 replies
  • 0 likes

Last.fm doesn't Scrobble

So I have been using last.fm for quite some time and it always worked fine. But after the last update it suddenly didn't scrobble anymore. I followed the steps send in the email last.fm send me after the update what should have fixed it but it didn't...

  • Newbie
  • So I have been using last.fm for quite some time and it always worked fine. But after the last update it suddenly didn't scrobble anymore. I followed the steps send in the email last.fm send me after...
  • Bethany_Dawn
  • Community Legend
  • 1300 Views
  • 1 replies
  • 1 likes
  • 1300 Views
  • 1 replies
  • 1 likes