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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76636 Views

28 replies

0 likes

  • 76636 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94665 Views

9 replies

2 likes

Account
Login
  • 94665 Views
  • 9 replies
  • 2 likes

Artist account (Profile picture, etc.)

PlanFreeCountry Hungary Operating System Windows 8 My Question or IssueHi, I've recently claimed my artist acoount, but after logging in, I cant upload a profile picture, there is no "change" button at the profile, cant do anything with it. Could som...

Regular

Plan Free Country  Hungary   Operating System  Windows 8   My Question or Issue Hi, I've recently claimed my artist acoount, but after logging in, I cant upload a pr...

Loxer

Community Legend

992 Views

10 replies

0 likes

Account
  • 992 Views
  • 10 replies
  • 0 likes

Checking what device made a playlist

PlanPremiumCountry United kingdom DeviceSamsung galaxy s8 Operating System Android Oreo My Question or Issue Hi there I was wondering if it was possible to find out which device made a certain play list I have a family account and I wanted to know wh...

Newbie

Plan Premium Country  United kingdom  Device Samsung galaxy s8  Operating System Android Oreo   My Question or Issue  Hi there I was wondering if it was po...

JochemR

Casual Listener

423 Views

1 replies

0 likes

Account
Other
Premium
  • 423 Views
  • 1 replies
  • 0 likes

Playlists keep disappearing...

Over the past month or so a number of my playlists keep disappearing/deleting. I'm not deleting them and have to restore them each time. It's happening every other day. Also my account seems to unfollow friends randomly and their playlists. Yet not a...

Casual Listener

Over the past month or so a number of my playlists keep disappearing/deleting. I'm not deleting them and have to restore them each time. It's happening every other day. Also my account seems to unfol...

stupeasnrice

Casual Listener

852 Views

2 replies

0 likes

Account
Premium
  • 852 Views
  • 2 replies
  • 0 likes

someone using my account

My Question or Issue Hi,When i signed in after a few months, i saw someone from another country using my account, changed profile photo, playlists etc. I changed my password but today again i saw my profile photo and playlists changed. Didn't found h...

Casual Listener

     My Question or Issue   Hi, When i signed in after a few months, i saw someone from another country using my account, changed profile photo, playlists etc. I changed my p...

Loxer

Community Legend

519 Views

3 replies

0 likes

Account
  • 519 Views
  • 3 replies
  • 0 likes

Premium Account HACKED

Hello, My Premium Account was just hacked. I tried sending an email to account-details-changed@spotify.com to let them know that my account was stolen from me, but I have yet to receive an answer and it has been over an hour now. I am worried to get ...

Casual Listener

Hello,   My Premium Account was just hacked. I tried sending an email to  account-details-changed@spotify.com   to let them know that my account was stolen from me, but I have yet...

IguanaSetup

Community Legend

2028 Views

3 replies

0 likes

Account
Security
  • 2028 Views
  • 3 replies
  • 0 likes

Search not working

I recently tried using the search on the desktop version of Spotify, but for some reason it won't load. And if it does load, it says that there is no results for the search even if I spelled it correctly.Example: If I search 'Today's Top Hits' it say...

Casual Listener

I recently tried using the search on the desktop version of Spotify, but for some reason it won't load. And if it does load, it says that there is no results for the search even if I spelled it corre...

Billy-J

Spotify Star

608 Views

2 replies

0 likes

Other
  • 608 Views
  • 2 replies
  • 0 likes

Delete Spotify-Facebook-Account

Hello there.I want to link my (Premium) Spotify account with Facebook, but i can't do it, because I have an 2nd (free-)account with Facebook opened. I just want to delete the Facebook-Account, but nothing in the manual could helped me.does anyone hav...

Regular

  Hello there. I want to link my (Premium) Spotify account with Facebook, but i can't do it, because I have an 2nd (free-)account with Facebook opened. I just want to delete the Facebook-Accou...

HuddelLUK1

Regular

1196 Views

13 replies

0 likes

Account
  • 1196 Views
  • 13 replies
  • 0 likes

Spotify doesn't search

When I try to use the search bar in Spotify it says 'Oops, something went wrong'. Search results don't show up. All the other things work fine. I already tried re-installing the app and it doesn't change anything. Also restarting the phone doesn't se...

Newbie

When I try to use the search bar in Spotify it says 'Oops, something went wrong'. Search results don't show up. All the other things work fine.   I already tried re-installing the app and it d...

sprousej98

Roadie

580 Views

1 replies

0 likes

Account
  • 580 Views
  • 1 replies
  • 0 likes

Downloads Disappear

Hello,Why is it that the music I download becomes Un-downloaded?This is most annoying when traveling.PlanPremiumCountry USADevice iPhone 6, IpadOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Hello, Why is it that the music I download becomes Un-downloaded? This is most annoying when traveling. Plan Premium Country  USA Device iPhone 6, Ipad Operating System (iOS 10, Android...

sprousej98

Roadie

579 Views

1 replies

0 likes

Premium
  • 579 Views
  • 1 replies
  • 0 likes

Logging into spotify when email-adress is not working

PlanPremium My Question or Issue A while ago my husband forgot the password for his email and he cant open his email now. Unfortunately when he got a new phone he got logged out of spotify, and he cant remember the password for spotify either, and si...

Newbie

Plan Premium   My Question or Issue   A while ago my husband forgot the password for his email and he cant open his email now. Unfortunately when he got a new phone he got logged out o...

Loxer

Community Legend

705 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 705 Views
  • 1 replies
  • 0 likes

Solved!! Problem mit Account löschung!

Hallo liebe Community... ich habe mir vor 4 Stunden die Spotify app aus dem App Store geladen und ein Konto erstellt. Nun wollte ich das sehr gerne wieder löschen damit es nicht in ein kostenpflichtiges abo übergeht.Habe die Anleitung zur löschung ge...

Casual Listener

Hallo liebe Community...   ich habe mir vor 4 Stunden die Spotify app aus dem App Store geladen und ein Konto erstellt. Nun wollte ich das sehr gerne wieder löschen damit es nicht in ein koste...

Waringham

Casual Listener

1231 Views

2 replies

1 likes

Account
  • 1231 Views
  • 2 replies
  • 1 likes

Spotify and Hulu Issue

Plan- Spotify Premium with HuluDevice- Mac, Iphone XIssue- Canceling payment for Hulu through SpotifyI would like to have access to Hulu and Spotify and connect them, but when I paid for both in the package through Spotify, it will not link my accoun...

Newbie

    Plan- Spotify Premium with Hulu Device- Mac, Iphone X Issue- Canceling payment for Hulu through Spotify I would like to have access to Hulu and Spotify and connect them, but when I...

Billy-J

Spotify Star

492 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 492 Views
  • 1 replies
  • 0 likes

Solved!! Login without access to facebook

My question is the following:I want to log in at my workplace to my account created with my facebook account. The issue is that access to Facebook is blocked on the company network, so when I would log in with facebook, it cannot redirect to there. I...

Newbie

My question is the following: I want to log in at my workplace to my account created with my facebook account. The issue is that access to Facebook is blocked on the company network, so when I ...

kookiekarin

Gig Goer

1138 Views

2 replies

0 likes

Account
Premium
  • 1138 Views
  • 2 replies
  • 0 likes

Deleted my Facebook linked to profile many more problems arise

Deactivated my facebook account because i do not have access to the email associated with the formentioned facebook account, in doing so it made my spotify unlink and made the username 1277962498 and the password has been changed as well. The email h...

Casual Listener

Deactivated my facebook account because i do not have access to the email associated with the formentioned facebook account, in doing so it made my spotify unlink and made the username 1277962498 and...

Naj_Fai

Casual Listener

633 Views

1 replies

0 likes

Account
Login
Subscription
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Pop-Ups

PlanPremiumCountryUSADevice:PCOperating SystemWindows 7 Ultimate My Question or Issue I have been on a Family Plan Premuim for sometime now. And suddenly, when I click on a playlist I've created, three new windows open in my Firefox (updated) browser...

Casual Listener

Plan Premium Country USA Device: PC Operating System Windows 7 Ultimate   My Question or Issue  I have been on a Family Plan Premuim for sometime now. And suddenly, when I click o...

Alfredo

Roadie

1126 Views

3 replies

0 likes

Premium
  • 1126 Views
  • 3 replies
  • 0 likes

Solved!! LOST ACCOUNT EMAIL

PlanPremium 3 Month TrialCountry USA My Question or Issue I am currently on a 3 month trial (for about $5.99) that is expected to renew on the 16th of August and I accidenty logged out of my accounT. The issue? I cant get back in! I know my username,...

Casual Listener

Plan Premium 3 Month Trial Country  USA  My Question or Issue  I am currently on a 3 month trial (for about $5.99) that is expected to renew on the 16th of August and I accidenty ...

its_kyle

Casual Listener

15710 Views

5 replies

0 likes

Account
  • 15710 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't find Facebook friends on Spotify

I am having trouble with my Facebook integration on my Spotify account. It has been this way for quite some time. I remember the problem starting when I once accidentally deleted the Spotify permission on my Facebook account. I had to re-connect them...

Casual Listener

I am having trouble with my Facebook integration on my Spotify account. It has been this way for quite some time. I remember the problem starting when I once accidentally deleted the Spotify permissi...

Alfredo

Roadie

11435 Views

3 replies

0 likes

Account
Login
Other
  • 11435 Views
  • 3 replies
  • 0 likes

Superuser Contribution El servicio premium no sirve!!

Perdí mi móvil, intento recuperar mi cuenta premium y mis playlists de spotify con mi correo y contraseña y me dice el sistema que no tengo cuenta premium!!! Pero el cobro a mi tarjeta si llega!! Ayuda por favor! O tendre que cambiar de servicio y cl...

Casual Listener

Perdí mi móvil, intento recuperar mi cuenta premium y mis playlists de spotify con mi correo y contraseña y me dice el sistema que no tengo cuenta premium!!! Pero el cobro a mi tarjeta si llega!! &nb...

Alfredo

Roadie

800 Views

4 replies

0 likes

Account
  • 800 Views
  • 4 replies
  • 0 likes

Someone not me has access to my account?

Someone from somewhere else keeps using my spotify through an unknown device such as “GRAND HD” with random numbers after it while I am using it and keeps cutting my music off to some other random song I didn’t choose.

Newbie

Someone from somewhere else keeps using my spotify through an unknown device such as “GRAND HD” with random numbers after it while I am using it and keeps cutting my music off to some other random so...

Loxer

Community Legend

741 Views

1 replies

0 likes

Account
Login
Security
  • 741 Views
  • 1 replies
  • 0 likes

Solved!! Family member can't join my subscription, both accounts show as owner

I converted a premium to family plan, then sent invite from my macbook to my wife. (was not premium). She accepted on her macbook. (she also has a profile on my macbook that she accesses my spotify account on). When she clicks the invite, she's taken...

Regular

I converted a premium to family plan, then sent invite from my macbook to my wife. (was not premium). She accepted on her macbook. (she also has a profile on my macbook that she accesses my spotify a...

midnight_8

Gig Goer

572 Views

1 replies

0 likes

Subscription
  • 572 Views
  • 1 replies
  • 0 likes