Web Player keeps logging me out

[meflinda]

Plan

Premium

Country

 USA

Device

Windows PC

Operating System

Windows (using Internet Explorer AND Edge browsers)

My Question or Issue

I have been using the Spotify Web Player for at least 4-5 months on this same computer. For some reason, today it keeps logging me out every 1-2 minutes. In the time it takes to listen to all of "Tiny Dancer," I was logged out 7 times. I have tried both browsers that are installed on this computer (I normally use Internet Explorer) and do not have the ability to install any new browsers or programs because this is a work computer. Is there a known issue that is causing me to get kicked out of the player? I have been a premium user for several years and have never had this kind of issue. 

[master9185]

Same thing for me. Been a premium member for over a year.  First time ive ever had this problem.  Following for a solution

[RobillSJ]

Same issue here

[awemans]

Same issue here, but I have a free account. I tried on Google Chrome and on Microsoft Edge. In both it logs me out every 2 minutes, more or less.

[awemans]

In my case it is already working properly again...

[muffin5317]

Are you running the latest version of your browser? Try clearing cookies and cache then close out of your browser before reopening. Hopefully this helps!