Facebook deactivated, can't change email

[kasperlegenden]

My old facebook account got deactivated, and now I can't login through Spotify. Only by using the username 115420043.

Is there a way to change it?

[Liam]

There is no way to change a Spotify username. The only way to do so would be to create a new account.

Liam

[kasperlegenden]

So I am actually paying for something that I can't use? grrrrrrrrreeeeeeeat.

[Peter__]

Hey! 🙂

Sorry for the delay in replying, I can understand this is a total pain!

You will need to get in touch with the customer services team directly using the online contact form and they will be able to help you get everything moved over (including your subscription) to another new account which isn't tied to Facebook. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter