Facebook link problems

[Jb154]

Hi, I have spotify premium as part of my Vodafone account, somehow my ex girlfriend had linked my spotify account with her Facebook account so even when I log out of spotify and change my password she can just log back on through her Facebook. This is now starting to get extremely annoying, I only have spotify on my iPhone as I don't currently have access to a pc, can anybody help

[Peter__]

@Jb154 - The quickest way to break the link is using the desktop Spotify (Edit/Spotify > Preferences > Social Network > Disconnect From Facebook), annoyingly there is no way to do it from the mobile app. If you know someone who has a PC with Spotify you could borrow to do this that might be the easiest way. 

Alternatively, if you get in touch with Spotify support directly they should be able to break the link for you. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.