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False adverting and ripped off!
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I joined this site and service because of this adverting on the home page under premium accounts:
Listen on all your devices
Download music & listen offline ????
No ads & no commitment
Now it says download music, one would figure you could download songs if you never heard of spotify or used its service. I join the service to download one obscure indie song I like, as Id rather pay for it then rip it from a torrent. I live on SSI ( disabilty income ). I cancelled auto billing when I found out I indeed cannot download per song. I wrote customer service asking for a refund within 30 minutes of joining the service, this is the reply I got.:
" Spotify is a streaming music service, not a download service. We feel that our advertising is very clear about this so unfortunately we're not able to offer you a refund on this occasion. "
Nick Clarke
Spotify Customer Services
Cambridge
Um how is this advertising " very clear " that it is streaming only when it states on your home page this for premium service?????
Listen on all your devices
Download music & listen offline ????
No ads & no commitment
Now it says download music, one would figure you could download songs if you never heard of spotify or used its service. I join the service to download one obscure indie song I like, as Id rather pay for it then rip it from a torrent. I live on SSI ( disabilty income ). I cancelled auto billing when I found out I indeed cannot download per song. I wrote customer service asking for a refund within 30 minutes of joining the service, this is the reply I got.:
" Spotify is a streaming music service, not a download service. We feel that our advertising is very clear about this so unfortunately we're not able to offer you a refund on this occasion. "
Nick Clarke
Spotify Customer Services
Cambridge
Um how is this advertising " very clear " that it is streaming only when it states on your home page this for premium service?????
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