Family Subscriptions

[sucalu14]

Hi, how can I sign-up my family members in our family subscription? 

We have already payed for a year but we do not know how to invite family members to participate ... 

[Maxim]

Hey @sucalu14,

Premium for Family is currently only available as a monthly subscription. Are you sure you've subscribed at https://spotify.com/family?

[sucalu14]

Hi, I'm afraid that I made a mistake. First I clicked on 'family subscription' for 14.99 € per month. Then I clicked on 'other offers' showing a one year subscription for 119.88 €.

Unfortunately, this is not a 'special offer' if you pay 'spotify family premium' for one year in advance but it is only the price for one user for one year (9.99 € per month x 12).

Now I want to upgrade this single user subscription for 1 year to 'spotify family premium' (monthly 14.99).

Are the 119.88 € (which i have already payed) lost or will they be reembursed somehow if I subscribe spotify family premium??

Thank you in advance, sucalu14