Family account upgrade

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Family account upgrade

mcmoto
Casual Listener

Hallo,

 

ich habe eben einen Upgrade auf Family Premium gemacht. Jetzt wollte ich meine Kinder einladen. Soweit ich das verstanden habe, verschicke ich den Link an die Handies meiner Kinder und sie müssen aber sich erst mal bei Spotify anmelden?

 

Wenn das so ist, hat es nicht funktioniert, weil sie natürlich nicht das Mindestalter haben. Jedenfalls wird so die Account-Anlegung abgebrochen. Oder mache ich etwas falsch?

 

Gruß

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Re: Family account upgrade

Rock Star 22
Rock Star 22

Hey @mcmoto, thanks for reaching out to the Community!

I hope you don't mind me replying in English.

There is a minimum age requirement in order to use Spotify. If you can let me know which country you're located in, I'd be glad to look for you.

 

If your children aren't of age to use Spotify, then the account creation won't be processed.

 

Keep me posted.

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

View solution in original post

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Solution!

Re: Family account upgrade

Rock Star 22
Rock Star 22

Hey @mcmoto, thanks for reaching out to the Community!

I hope you don't mind me replying in English.

There is a minimum age requirement in order to use Spotify. If you can let me know which country you're located in, I'd be glad to look for you.

 

If your children aren't of age to use Spotify, then the account creation won't be processed.

 

Keep me posted.

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Family account upgrade

mcmoto
Casual Listener

Thanks, that is the explanation.

 

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Re: Family account upgrade

Rock Star 22
Rock Star 22

Hey @mcmoto

 

No problem! If you have any questions you can always let me know. 


Have a nice day.

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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