Help Wizard

Step 1


Family subscription

Family subscription



I just signed up for a family sub with my son. But when he try to log on from the link I send him he get this answer "Cannot join Spotify family"? He logged in with my username/password.


What did he do wrong?

1 Reply

Hi. There's something wrong I think....... You say that he logged in with your username, actually he should log in with his own account not yours. I mean there is no reason why you two should use the same account since both are subscribed to a family plan.

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