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From KPN to a normal premium problems.

From KPN to a normal premium problems.

I have an premium account by KPN, but i choose to delete that one and got an normal premium. But now i want to cancel it, but it wont because my account still says its KPN but i already paid 9,99??

 

i need some help cuz it's bull**bleep** i cant cancel it. 

 

Reply
2 Replies

Hey @loes-minten,

 

I'd recommend getting in touch with KPN. They may be able to cancel the subscription for you 🙂

MaximSpotify Star
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Hi there,

 

This is something for our Accounts team to look into.

 

Get in touch with them via this contact form.

 

Thanks!

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