Announcements
Happy Values Week! Today we celebrate *Team Work* in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Gift Card Issues

Gift Card Issues

hi, 

I bought a €10 gift card to try Spotify Premium. 

Now, activating was very easy, until I found out I had activated it with the wrong account..

I have two accounts, and I was logged in with the old account while activating. 

Is there anything I can do to undo it? 

Thanks! 

Reply
1 Reply

Hi there, and welcome to the community!

 

Your only option would be to contact the payments team using the Support Form. They may be able to transfer the subscription 🙂

 

Liam

Suggested posts