Gift card: Code is invalid

[Leroyw50]

Today i bought a gift card for 10 Euro's which i want to trade in for Spotify Premium. I bought this card at the Albert Heijn in Holland but when i enter the code in the Redeem page it says that it's invalid.

Greetings,

[Peter__]

Hey @Leroyw50 ! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to check it out for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

[Leroyw50]

The issue has been resolved. I mistyped a letter

Greetings,