Announcements

Help Wizard

Step 1

NEXT STEP

Google log in/sing in flow its not present in amazon tablet.

Google log in/sing in flow its not present in amazon tablet.

I'm putting this here because I coudlnt find an easy way to submit my issue to the customer support team... sadly for an app so famous. 
1. Google sing in or login flow is not an availabel option on my tablet
2. I try to add a new log in method, I initially logged in with my google account but now I want to add my email and password. Anytime I try to, I encounter an error when setting my password even thought I'm following all steps there. This is preventing me for logging in my tablet where I can only use my email and not my google account..

Reply
1 Reply

Hey there @3135xx5jc3tqoeejly6o

 

Thanks for getting in touch about this and welcome to the Community! We moved your post from the Ideas board to the relevant Help board, where it fits better.

 

Just to confirm, do you want unlink your Spotify account from Google? If so, you just need to link a different login method in your account page or you can link any different email and set up a password.

 

If you're getting any error messages while doing this, could you try from a different device to see if the same happens? If the issue persists, sending us a screenshot of what you're seeing on your end would come in handy. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

 

Keep us posted on how it goes.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random