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HELP: Spotify error shows that country does not match

HELP: Spotify error shows that country does not match

My spotify is working just fine but when I opened my computer today it's already logged out. I logged in with facebook and showed the error message "Your country does not match". I'm in the Philippines (never been to any other country). When I tried to update my profile, it shows that my country is US and there are no other options aside from that. Kindly help me fix this. 

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1 Reply

Hey there @patsapduhan, welcome to the community!

 

That doesn't sound good so let's troubleshoot 🙂 Can you follow the steps in this guide? However, please make sure that the IP address of your hardware matches the country you're in.

 

Let me know if that helps!

K

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