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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5099 Views
  • 1 replies
  • 9 likes
  • Security
  • 5099 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 469079 Views
  • 977 replies
  • 111 likes
  • Account
  • 469079 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206805 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206805 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118117 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118117 Views
  • 72 replies
  • 12 likes

Pubic playlist not showing in Search feature

I have created a public playlist. https://open.spotify.com/user/12172800715/playlist/0zU2d4WGzqn09ZQXevrZo7 When I search "beach cruiser" with a Premium account, public playlists will appear in the search results. As a result I can find my playlist. ...

  • Newbie
  • I have created a public playlist. https://open.spotify.com/user/12172800715/playlist/0zU2d4WGzqn09ZQXevrZo7   When I search "beach cruiser" with a Premium account, public playlists will a...
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Other
  • 220 Views
  • 1 replies
  • 0 likes

Switched to family

Hi, I accedantaly subscribed myself to a family account but i wanted to keep my premium account. I immediatly changed it back to spotify family. But i still have to pay one month for family in stead of premium? Can this be changed? Kind regards, Maar...

  • Newbie
  • Hi,   I accedantaly subscribed myself to a family account but i wanted to keep my premium account. I immediatly changed it back to spotify family. But i still have to pay one month for fa...
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Duvidas

Por que eu não tenho direito aos 60 dias gratis do premium?

  • Newbie
  • Por que eu não tenho direito aos 60 dias gratis do premium?
  • Bittencourt
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Premium Spotify Account. Want to connect with HeadSpace

Hello, I've been a premium member for about a year and just discovered the possibility to do a bundle package with spotify and headspace. The first three months of the deal is supposed to cost the same as just spotify premium which would be perfect t...

  • Newbie
  • Hello,   I've been a premium member for about a year and just discovered the possibility to do a bundle package with spotify and headspace.    The first three months of the deal is...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

I cant enter my NUS Card number

Hello,I am a current NUS member and have a current NUS Extra card. My NUS Premium account subscription reverted to normal price at the end of the 12 months. I stopped my subscription until today where it went to a free version. I was told I could rea...

  • Casual Listener
  • Hello, I am a current NUS member and have a current NUS Extra card. My NUS Premium account subscription reverted to normal price at the end of the 12 months. I stopped my subscription until today wh...
  • Maxim
  • Spotify Star
  • 582 Views
  • 6 replies
  • 0 likes
  • 582 Views
  • 6 replies
  • 0 likes

Entered wrong adress when subscribing to premium family, how to change?

Hi, I just entered my adress for spotify family. But I wrote the house number in the second adress slot. Is this a problem? If so, how can I change it?

  • Newbie
  • Hi, I just entered my adress for spotify family. But I wrote the house number in the second adress slot. Is this a problem? If so, how can I change it?
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! doubt about spotify family

hi! I don t understand what they write about living at the same address to enjoy the spotify family account.I live with my family but i stay 2-3 of the week in another city for studing, is this a problem for me? when they write that you ll need to li...

  • Casual Listener
  • hi! I don t understand what they write about living at the same address to enjoy the spotify family account. I live with my family but i stay 2-3 of the week in another city for studing, is this a p...
  • Bittencourt
  • Spotify Star
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes

Cobro triple por plan familiar premium

AyudaaaMe suscribí al Plan Familiar Premium y agregué a dos familiares, todo bien hasta hace unos días en el que en el estado de cuenta me aparece tres veces el cobro como si nos estuvieran cobrando a las 3 personas del plan...

17431514_1462594047104513_594271673_o.jpg
  • Newbie
  • Ayudaaa Me suscribí al Plan Familiar Premium y agregué a dos familiares, todo bien hasta hace unos días en el que en el estado de cuenta me aparece tres veces el cobro como si nos estuvieran cobrand...
  • 284 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 284 Views
  • 0 replies
  • 0 likes

Solved!! Student verification alternative

Hello:I never give my actual birth date to anyone online, as it is a critical piece of data used in Identity Theft, and no online institution is hack-proof. Therefore, having provided an alternate birth date, and then having provided my credit card i...

  • Casual Listener
  • Hello: I never give my actual birth date to anyone online, as it is a critical piece of data used in Identity Theft, and no online institution is hack-proof.  Therefore, having provided an alte...
  • rbbidgoo
  • Casual Listener
  • 2598 Views
  • 2 replies
  • 0 likes
  • Account
  • 2598 Views
  • 2 replies
  • 0 likes

Upgraded to premium but still getting charged for both subscriptions

Hi! I have been trying to figure out how to update my account to drop the 9.99 subscription but somehow have not been able to find it. My daughter had it but I paid. She is unsure how to get into her old account. What can we do to end the old subscri...

  • Casual Listener
  • Hi! I have been trying to figure out how to update my account to drop the 9.99 subscription but somehow have not been able to find it. My daughter had it but I paid. She is unsure how to get into her...
  • PickMe
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • 279 Views
  • 2 replies
  • 0 likes

No se realizan los pagos

Buenos días,Estuve en una promoción de tres meses a 9 pesos argentinos (aprox. 0.5 dólares americanos) de los cuales me descontaron el primer mes y los otros dos no. Ahora estoy ya con el pago normal de Spotify premium y tampoco me realiza el pago. L...

  • Newbie
  • Buenos días, Estuve en una promoción de tres meses a 9 pesos argentinos (aprox. 0.5 dólares americanos) de los cuales me descontaron el primer mes y los otros dos no. Ahora estoy ya con el pago no...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Monthly premium membership ended early

My monthly premium membership should have lasted untill 21 march but since yesterday (19 march) i am getting advertisements and i can not chose the songs i want to listen to. So mu premium membership ended 2 days earlier than i payed for. I am attach...

  • Newbie
  • My monthly premium membership should have lasted untill 21 march but since yesterday (19 march) i am getting advertisements and i can not chose the songs i want to listen to. So mu premium membership...
  • 164 Views
  • 0 replies
  • 0 likes
  • Premium
  • 164 Views
  • 0 replies
  • 0 likes

Assinei o premium familiar por 60 dias Grátis

Eu assinei o premium familiar por 60 dias grátis e 4 dias depois já foi cobrado o primeiro mês no meu Cartão de Crédito

  • Casual Listener
  • Eu assinei o premium familiar por 60 dias grátis e 4 dias depois já foi cobrado o primeiro mês no meu Cartão de Crédito 
  • Bittencourt
  • Spotify Star
  • 381 Views
  • 3 replies
  • 0 likes
  • Premium
  • 381 Views
  • 3 replies
  • 0 likes

Solved!! My account got hacked and started a Spotify Premium for Family and added members

I recently noticed that my account has been hacked and upgraded to a Family subscription and had added 5 (NOT FRIENDS) to my account! How can this has been done without my approval? BRAnna

  • Casual Listener
  • I recently noticed that my account has been hacked and upgraded to a Family subscription and had added 5 (NOT FRIENDS) to my account!   How can this has been done without my approval?   ...
  • annabjorkman
  • Casual Listener
  • 869 Views
  • 6 replies
  • 0 likes
  • 869 Views
  • 6 replies
  • 0 likes

Account

I have family premium on my old phone that got damaged and I can't seem to get to that account as it does not show I have premium and I think my phone was the administrator

  • Casual Listener
  • I have family premium on my old phone that got damaged and I can't seem to get to that account as it does not show I have premium and I think my phone was the administrator
  • Maxim
  • Spotify Star
  • 505 Views
  • 3 replies
  • 0 likes
  • 505 Views
  • 3 replies
  • 0 likes

Aide avec cadeau svp

Bonjour,Le 22 au soir j'ai souhaité offrir un abonnement en utilisant le site web de Spotify pour le 24.Dans le champs "votre mail" j'ai utilisé un autre compte mail que celui de mon compte mail Spotify. J'ai payé et eu la confirmation PayPal.La situ...

  • Casual Listener
  • Bonjour, Le 22 au soir j'ai souhaité offrir un abonnement en utilisant le site web de Spotify pour le 24. Dans le champs "votre mail" j'ai utilisé un autre compte mail que celui de mon compte mail ...
  • Mline78
  • Newbie
  • 1016 Views
  • 4 replies
  • 1 likes
  • Other
  • 1016 Views
  • 4 replies
  • 1 likes

Not getting premium

I know there might be topic like this but even though Spotify got $4.99 already and chase shows $4.99 was sent to spotify, I am not able to get premium or email saying I paid for it. I sent email to spotify but all I got was automated email. I am not...

  • Newbie
  • I know there might be topic like this but even though Spotify got $4.99 already and chase shows $4.99 was sent to spotify, I am not able to get premium or email saying I paid for it. I sent email to ...
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Canceled subscription still charged me $9.99 USD. No response from support.

although I have unsubscribed my premium, I am still being charged every month. I have no other accounts, I've checked.

  • Casual Listener
  • although I have unsubscribed my premium, I am still being charged every month. I have no other accounts, I've checked.
  • Maxim
  • Spotify Star
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Login every time I open the app?

Hi! I previously had no trouble at all, spotify would automatically open and I'd be logged in and all my music appeared automatically. However, a few weeks ago, it started to ask me to log in after some hours of not using it, and it's very unpractica...

  • Casual Listener
  • Hi!  I previously had no trouble at all, spotify would automatically open and I'd be logged in and all my music appeared automatically. However, a few weeks ago, it started to ask me to log in ...
  • Bittencourt
  • Spotify Star
  • 714 Views
  • 1 replies
  • 0 likes
  • 714 Views
  • 1 replies
  • 0 likes