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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14913 Views

7 replies

11 likes

Security
  • 14913 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554884 Views

991 replies

116 likes

Account
  • 554884 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131276 Views

74 replies

12 likes

Account
Login
Premium
  • 131276 Views
  • 74 replies
  • 12 likes

Change username

Hey! I wanted to know, if there is any possibility to change my username/accountname (not using Facebook). Do i just don`t find this option? Or can i contact someone who can change my username? Thanks for your help

Visitor

Hey!   I wanted to know, if there is any possibility to change my username/accountname (not using Facebook). Do i just don`t find this option? Or can i contact someone who can change my userna...

Maxim

Spotify Star

244 Views

1 replies

0 likes

Account
  • 244 Views
  • 1 replies
  • 0 likes

Student discount

i recently attempted to apply the NUS student discount to my sibscription. i was asked to enter my NUS card number and DoB which i dis corretly. On the next page I am asked to enter my facebook password for verification. i click the the button to 'co...

Newbie

i recently attempted to apply the NUS student discount to my sibscription.   i was asked to enter my NUS card number and DoB which i dis corretly.   On the next page I am asked to e...

Jselmo99

Newbie

11436 Views

4 replies

0 likes

  • 11436 Views
  • 4 replies
  • 0 likes

Getting Help

Is there a way to contact spotify for help on technical issues or is the community discussion board really only way to troubleshoot? I have already composed a message here but have not received a reply? I searched for spotify webpage but could not fi...

Casual Listener

Is there a way to contact spotify for help on technical issues or is the community discussion board really only way to troubleshoot? I have already composed a  message here but have not received...

Robert_W

Community Legend

269 Views

1 replies

0 likes

Other
  • 269 Views
  • 1 replies
  • 0 likes

Premium account saying it's free

I pay for a premium account and when I log in on the app it comes up with all my old playlists and says it's a free account, however when I log in online it says I have a premium subscription and comes up with all my current playlists, I'm also using...

Newbie

I pay for a premium account and when I log in on the app it comes up with all my old playlists and says it's a free account, however when I log in online it says I have a premium subscription and com...

KatesHere

Community Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Spotify keeps saying "connecting"

I have a perimium account with US-based payment method. I travelled to Iran for a period of time. First few weeks Spotify was okay, it's been couple of weeks now that it keeps telling me it's "connecting" on all my devices (mac, linux, iphone). I hav...

Casual Listener

I have a perimium account with US-based payment method. I travelled to Iran for a period of time. First few weeks Spotify was okay, it's been couple of weeks now that it keeps telling me it's "connec...

ikalfanis

Casual Listener

9754 Views

6 replies

2 likes

  • 9754 Views
  • 6 replies
  • 2 likes

account & playlist

Hello. I am Boma Pak from Seoul, Korea.I visited NYC last month and I used Spotify. At that time I didn't know Spotify is not yet launched in Korea. After I got back here, It worked apparently I could listen to the music via Spotify like 2 weeks. Sud...

Visitor

Hello. I am Boma Pak from Seoul, Korea. I visited NYC last month and I used Spotify. At that time I didn't know Spotify is not yet launched in Korea.   After I got back here, It worked appare...

Maxim

Spotify Star

174 Views

1 replies

0 likes

  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify account deleted

In January I paused my premium account and couldn't deactivate it as i live in Germany and i figured since my Spotify account was Irish i would have to wait until I was home to reactivate it. As I was abroad for longer than 14 days and I couldn't log...

Casual Listener

In January I paused my premium account and couldn't deactivate it as i live in Germany and i figured since my Spotify account was Irish i would have to wait until I was home to reactivate it. As I wa...

Lee

Spotify

339 Views

3 replies

0 likes

  • 339 Views
  • 3 replies
  • 0 likes

[account] [ login] Preciso trocar meu e-mail, mas esqueci minha senha

Tive que apagar o app e baixar de novo e quando fui fazer login, esqueci minha senha. Então coloquei meu nome de usuário, só que o e-mail que mandaram a senha para lembrar, é um e-mail que não tenho mais acesso. Teria alguma outra forma de fazer logi...

Newbie

Tive que apagar o app e baixar de novo e quando fui fazer login, esqueci minha senha. Então coloquei meu nome de usuário, só que o e-mail que mandaram a senha para lembrar, é um e-mail que não t...

270 Views

0 replies

0 likes

Account
Login
  • 270 Views
  • 0 replies
  • 0 likes

Problema na confirmação de compra pelo cartao

Tento adiquirir o Spotify Premium, mas toda vez na hora de preencher sobre o cartão, exibe a seguinte mensagem Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se preocupe, nada foi cobrado. Tente de novo ou escolha outra for...

Newbie

Tento adiquirir o Spotify Premium, mas toda vez na hora de preencher sobre o cartão, exibe a seguinte mensagem  Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se pre...

Bittencourt

Spotify Star

491 Views

2 replies

0 likes

Account
Premium
  • 491 Views
  • 2 replies
  • 0 likes

Quero redefinir minha senha e não consigo. Já tentei e não me mandam email para redefinição. Abraço

Quero redefinir minha senha e não consigo. Já tentei e não me mandam email para redefinição. Abraço

Newbie

Quero redefinir minha senha e não consigo. Já tentei e não me mandam email para redefinição. Abraço 

Bittencourt

Spotify Star

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

Premium ended today but I cancelled after paying

Premium ended today but I cancelled after paying, I didn't notice that the payment was already authorized. How can I keep premium for this month? Doesn't make sense pay for the service and not use it.

Newbie

Premium ended today but I cancelled after paying, I didn't notice that the payment was already authorized.   How can I keep premium for this month? Doesn't make sense pay for the service and n...

ItsJamesJ

Community Legend

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

"This song is not available."

I am not sure what is going on... most of the remixes are available but not the original mix. Is this an error? Why would this be the case? What can I do to play the song? https://open.spotify.com/track/00hApp8E8Kw4Y1xW1MbdWI

Casual Listener

I am not sure what is going on... most of the remixes are available but not the original mix. Is this an error? Why would this be the case? What can I do to play the song?     &nbsp...

Jacob

Community Legend

315 Views

2 replies

0 likes

Account
Other
  • 315 Views
  • 2 replies
  • 0 likes

premium

Era invitado en un paquete familiar y hasta el día de ayer, dejé de ser premium; revise los datos con el administrador y me manda de nuevo el código pero al ingresarlo, me pide la dirección del administrador, lo cual nunca me pidió antes, en la cual ...

Casual Listener

Era invitado en un paquete familiar y hasta el día de ayer, dejé de ser premium; revise los datos con el administrador y me manda de nuevo el código pero al ingresarlo, me pide la dirección del admin...

OviiiOne

Community Legend

471 Views

5 replies

0 likes

Account
Premium
Subscription
  • 471 Views
  • 5 replies
  • 0 likes

Me cobraron DOS VECES

Desde que me registré por $9 me cobraron dos veces. Me llegaron dos retiros por $9 con diferencia de 2 minutos. Ayer también me cobraron los $99 dos veces y en mi cuenta dice que sólo pagué una vez. ¿Dónde están mis otros $108?

Newbie

Desde que me registré por $9 me cobraron dos veces. Me llegaron dos retiros por $9 con diferencia de 2 minutos. Ayer también me cobraron los $99 dos veces y en mi cuenta dice que sólo pagué una vez. ...

DaveDenomolos

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Spotify Party Mode

I noticed that I don't have Spotify party mode on my account while others do have it. I did some research and saw people writing that Spotify has to activate for my account. How do I get them to activate it for me? I have Spotify premium.

Casual Listener

I noticed that I don't have Spotify party mode on my account while others do have it. I did some research and saw people writing that Spotify has to activate for my account. How do I get them to acti...

TobiasYoung

Composer

24885 Views

3 replies

1 likes

  • 24885 Views
  • 3 replies
  • 1 likes

Help!

I'm trying to reset my password, once clicking done (via phone) the next page tells me 'sorry your form has expired. please try again'. I have reloaded the app, tried resetting multiple times (every time with a new link) and no joy, what am I missing...

Casual Listener

I'm trying to reset my password, once clicking done (via phone) the next page tells me 'sorry your form has expired. please try again'. I have reloaded the app, tried resetting multiple times (every ...

DaveDenomolos

Roadie

307 Views

3 replies

0 likes

  • 307 Views
  • 3 replies
  • 0 likes

Almost all of my saved songs under my library "songs" are gone!

I only see songs that have been saved within the past few weeks. How can I get my songs back???

Newbie

I only see songs that have been saved within the past few weeks. How can I get my songs back???

DaveDenomolos

Roadie

167 Views

1 replies

0 likes

  • 167 Views
  • 1 replies
  • 0 likes

CARGO FRAUDULENTO A MI TARJETA

Hola, les escribo por este medio, porque no he encontrado un numero telefonico a donde poderme comunicar a sus oficinas de Mexico. Yo uso Spotify de manera gratuita y no me interesa ni me ha interesado mejorar mi plan a Premium en ningun momento. El ...

Newbie

Hola, les escribo por este medio, porque no he encontrado un numero telefonico a donde poderme comunicar a sus oficinas de Mexico. Yo uso Spotify de manera gratuita y no me interesa ni me ha interesa...

itu_

Community Legend

1307 Views

1 replies

0 likes

Account
Security
Subscription
  • 1307 Views
  • 1 replies
  • 0 likes

Payment problems

I have a problem whit my account, I pay whit my debit card but reject my payment, my card has the money but I do not know what happens, what should I do?

Newbie

I have a problem whit my account, I pay whit my debit card but reject my payment, my card has the money but I do not know what happens, what should I do?

TobiasYoung

Composer

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

2 profiles to one email

I have 2 profiles linked to my one email address; Isaac Medlin and chcknft-us. I only want the chcknft one on my account because it has my premium and all my music on it. Is there anyway to delete the Isaac Medlin profile?

Newbie

I have 2 profiles linked to my one email address; Isaac Medlin and chcknft-us. I only want the chcknft one on my account because it has my premium and all my music on it. Is there anyway to delete th...

TobiasYoung

Composer

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes