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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • exospersonaldog
  • Casual Listener
  • 257217 Views
  • 477 replies
  • 30 likes
  • Account
    Free
  • 257217 Views
  • 477 replies
  • 30 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12902 Views
  • 6 replies
  • 11 likes
  • Security
  • 12902 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528356 Views
  • 989 replies
  • 113 likes
  • Account
  • 528356 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127875 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127875 Views
  • 74 replies
  • 12 likes

My bank or payments provider is having a bad day Error

I used to have a Premium subscription, but my credit card got blocked so It was cancelledWhen I tried to subscribe again to have a Premium account, Spotify doesn't accept my card, I always use this card for online payments but everytime spotify says ...

  • Newbie
  • I used to have a Premium subscription, but my credit card got blocked so It was cancelled When I tried to subscribe again to have a Premium account, Spotify doesn't accept my card, I always use this...
  • laurenluvsmusic
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Double billed. Please cancel all charges.

My bank has been billed two separate charges each month. I cancelled my subscription back in January, a family pkg., and I started a solo account same time. I am still being billed for $15 /month for a subscription I cancelled two months ago?!? I hav...

  • Newbie
  • My bank has been billed two separate charges each month. I cancelled my subscription back in January, a family pkg., and I started a solo account same time. I am still being billed for $15 /month for...
  • laurenluvsmusic
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Student that has been getting overcharged

Hello! I'm a student that signed up for the student discount a couple years ago. I know I've renewed my student membership at least once, but now I see that my last five months have been charged the full price. I know how to renew, but is there any p...

  • Casual Listener
  • Hello!  I'm a student that signed up for the student discount a couple years ago. I know I've renewed my student membership at least once, but now I see that my last five months have been charg...
  • norelco13
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 205 Views
  • 2 replies
  • 0 likes

Being charged on debit and credit cards

Hi, I just noticed I have been charged on both my debit and credit card. I'd prefer not to share my screen shots but will do so over direct email. Please email my personal email account to verify where these charges are coming from.

  • Newbie
  • Hi, I just noticed I have been charged on both my debit and credit card. I'd prefer not to share my screen shots but will do so over direct email. Please email my personal email account to verify whe...
  • TobiasYoung
  • Composer
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

My account is hacked

Hello. All of a sudden I got an email that my email linked to my account has been changed and if this is okay then don't worry but if not contact this email: account-details-changed@spotify.com. THis is weird and straight away thought it is a scam BU...

  • Casual Listener
  • Hello. All of a sudden I got an email that my email linked to my account has been changed and if this is okay then don't worry but if not contact this email: account-details-changed@spotify.com....
  • moponen88
  • Casual Listener
  • 987 Views
  • 2 replies
  • 0 likes
  • Account
  • 987 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Discount Not Working

So I cancelled my premium subscription which ended yesterday. I am now trying to open a student account using my NUS extra card and it's saying the number I'm entering is invalid (it isn't). I'm entering the long number across the front. Can someone ...

  • Newbie
  • So I cancelled my premium subscription which ended yesterday. I am now trying to open a student account using my NUS extra card and it's saying the number I'm entering is invalid (it isn't). I'm ente...
  • Julian
  • Moderator
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

no se puede confirmar tu direccion. Plan familiar

Ayuda. Mi cuenta esta ligada con facebook. pero en ningun lado puedo ver mi direccion que esta dada de alta. mis familiares no se pueden activar, incluso mi esposa (cuenta familiar que ya estaba funcionando) hoy le llego un correo diciendo que no pod...

  • Newbie
  • Ayuda. Mi cuenta esta ligada con facebook. pero en ningun lado puedo ver mi direccion que esta dada de alta. mis familiares no se pueden activar, incluso mi esposa (cuenta familiar que ya estaba func...
  • Rottley
  • Newbie
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Account wird als "Free" angezeigt, ist aber Premium, daher kann ich nicht kündigen.

Hi, Ich möchte meinen Premium Account gerne kündigen. Leide wird er als Free angezeigt. Ich nutze aber alle Vorteile, habe Familienmitglieder in meiner Liste, und bezahlte 15€ im Monat . Kann mir jemand helfen? Wird er automatisch zurück gesetzt, wen...

  • Newbie
  • Hi,  Ich möchte meinen Premium Account gerne kündigen.  Leide wird er als Free angezeigt. Ich nutze aber alle Vorteile, habe Familienmitglieder in meiner Liste, und bezahlte 15€ im Monat ...
  • 543 Views
  • 0 replies
  • 1 likes
  • 543 Views
  • 0 replies
  • 1 likes

I can not add to my brothers Family account

I have all the same information as him and it says i can not add to the account because we dont live together, its wrong!

  • Casual Listener
  • I have all the same information as him and it says i can not add to the account because we dont live together, its wrong!
  • OviiiOne
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Spotify account

Hello, mine spotify account has been blocked but I have payed evrything, so I don't understand why it is

  • Newbie
  • Hello, mine spotify account has been blocked but I have payed evrything, so I don't understand why it is
  • KatesHere
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 199 Views
  • 1 replies
  • 0 likes

Je suis débiter alors que j'ai annulé

Bonjour, j'ai été débiter de 9,99 alors que j'avais pris mon abonnement 3 mois a 0,99€ et que j'avais annuler au bout de 2mois et demi et j'ai été encore débiter pouvez vous m'aidez s'i vous plaît c'est urgent merci

  • Newbie
  • Bonjour, j'ai été débiter de 9,99 alors que j'avais pris mon abonnement 3 mois a 0,99€ et que j'avais annuler au bout de 2mois et demi et j'ai été encore débiter pouvez vous m'aidez s'i vous plaît c'...
  • KatesHere
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Traspasar mi suscripción a otra cuenta de Spotify

Hola, alguien sabe si puedo traspasar mi suscripción a otra cuenta de Spotify?La cuenta la cree usando "Facebook Login". Desactive Facebook y cada que entró a Spotify me activa la cuenta de nuevo. Al parecer la cuenta no se puede desvincular.

  • Newbie
  • Hola, alguien sabe si puedo traspasar mi suscripción a otra cuenta de Spotify? La cuenta la cree usando "Facebook Login". Desactive Facebook y cada que entró a Spotify me activa la cuenta de nuevo...
  • OviiiOne
  • Community Legend
  • 6902 Views
  • 1 replies
  • 0 likes
  • 6902 Views
  • 1 replies
  • 0 likes

Forgot my adress

I forgot my "spotify" home adress. How do ı learn to my adress?

  • Newbie
  • I forgot my "spotify" home adress. How do ı learn to my adress?
  • Maxim
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
  • 318 Views
  • 1 replies
  • 0 likes

Poison, Extreme, Jackyl Advertisement

Periodically I'm getting an advertisement for an upcoming concert fo Poison, Extreme, and Jackyl. The volume of the ad is much louder than every other advertisement and the music. Can someone please fix this? Thanks.

  • Newbie
  • Periodically I'm getting an advertisement for an upcoming concert fo Poison, Extreme, and Jackyl.  The volume of the ad is much louder than every other advertisement and the music.  Can som...
  • Jacob
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

bastards

why do you still charge my account if i dont have premium i lost all playlists ...stop charging me me you sons a bitches

  • Newbie
  • why do you still charge my account if i dont have premium i lost all playlists ...stop charging me me you sons a bitches
  • Jacob
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Avsluta headspace

Jag skaffade headspace men vill avsluta det. Kan inte hitta någonstans överhuvudtaget hur jag gör det? Inte heller på headspaces sida.

  • Newbie
  • Jag skaffade headspace men vill avsluta det. Kan inte hitta någonstans överhuvudtaget hur jag gör det? Inte heller på headspaces sida.
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes