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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • NathanGuy
  • Regular
  • 234883 Views
  • 376 replies
  • 22 likes
  • Account
    Free
  • 234883 Views
  • 376 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12586 Views
  • 6 replies
  • 11 likes
  • Security
  • 12586 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 526936 Views
  • 988 replies
  • 113 likes
  • Account
  • 526936 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127660 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127660 Views
  • 74 replies
  • 12 likes

Family and changing country

I've recently changed country from Sweden to France because of moving here. I've also created accounts for my kids, all French accounts. After creating the accounts I've invited them to my family account. But they cannot accept my invite because my c...

  • Newbie
  • I've recently changed country from Sweden to France because of moving here. I've also created accounts for my kids, all French accounts. After creating the accounts I've invited them to my family acc...
  • Jacob
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enter expiration month....

I am trying to upgrade and it gives me the error that I am not entering my experation month on my payment method, I have tried 2 cards and didderent ways to enter it, but still not working...

  • Newbie
  • I am trying to upgrade and it gives me the error that I am not entering my experation month on my payment method, I have tried 2 cards and didderent ways to enter it, but still not working...
  • Jleraan
  • Newbie
  • 3359 Views
  • 6 replies
  • 1 likes
  • 3359 Views
  • 6 replies
  • 1 likes

Spotify Connect - Random start of music without permission

Dear Spotify-Community, in the past two weeks I had issues with Spotify Connect. Different devices where I used Spotify Connect in the past started to play random music out of nowhere. This happened in the early morning hours where my mobile phone wa...

  • Newbie
  • Dear Spotify-Community,   in the past two weeks I had issues with Spotify Connect. Different devices where I used Spotify Connect in the past started to play random music out of nowhere. This ...
  • 285 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 285 Views
  • 0 replies
  • 0 likes

facebook and linux

I downloaded spotify for linux, in my ubuntu 16.04. I could not enter using "login with facebook", as the login window opens in chrome. I have not been able to set a device password since spotify because by following the link that reaches my email th...

  • Newbie
  • I downloaded spotify for linux, in my ubuntu 16.04.  I could not enter using "login with facebook", as the login window opens in chrome. I have not been able to set a device password since spoti...
  • QuiriniusGast
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 330 Views
  • 1 replies
  • 0 likes

Downloading of songs and playing them

Hi, I can't seem to download any songs even when I add to my playlist and etc.When I want to play it do not allow and I can't shuffle the songs.I have paid for the premium plan and this is my first time using it.Any solutions? Thanks !

  • Newbie
  • Hi, I can't seem to download any songs even when I add to my playlist and etc. When I want to play it do not allow and I can't shuffle the songs. I have paid for the premium plan and this is my fir...
  • TobiasYoung
  • Composer
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Re-connecting spotify account to facebook

Back 4-5 years ago i had made a facebook linked spotify account (the one where it was made soely with facebook) but i had stopped using facebook forawhile and consequently the linked spotify account, now around a year ago i made a new account with pr...

  • Newbie
  • Back 4-5 years ago i had made a facebook linked spotify account (the one where it was made soely with facebook) but i had stopped using facebook forawhile and consequently the linked spotify account,...
  • TobiasYoung
  • Composer
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Facebook error attempting to log in

My phone recently performed a software update and, upon doing so, I was signed out of my Spotify account that is connected to my Facebook. When i try to log back in, it keeps saying "Facebook error, please try again later.", and it will never work. I...

  • Newbie
  • My phone recently performed a software update and, upon doing so, I was signed out of my Spotify account that is connected to my Facebook. When i try to log back in, it keeps saying "Facebook error, ...
  • TobiasYoung
  • Composer
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Re: Do online gift cards account for regions they are bought in and activated?

Im from Ecuador and i bought a gift card for my daughter that lives in Argentina , she enter the code but got an answer that the code in no valid in Argentina, how could she solve de problem, is there a way?

  • Newbie
  • Im from Ecuador and i bought a gift card for my daughter that lives in Argentina , she enter the code but got an answer that the code in no valid in Argentina, how could she solve de problem, is ther...
  • Bittencourt
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Newbie question.

Once I download from Spotify and run out my free trial, I understand I have to go online at least once every thirty days. What do I have to go online for and will I be able to listen to all of my downloaded songs with the free version after my trial ...

  • Casual Listener
  • Once I download from Spotify and run out my free trial, I understand I have to go online at least once every thirty days. What do I have to go online for and will I be able to listen to all of my dow...
  • Rickbalmighty
  • Casual Listener
  • 353 Views
  • 6 replies
  • 0 likes
  • 353 Views
  • 6 replies
  • 0 likes

Superuser Contribution Hi I'm a Smart user

I tried several times the premium subscription but I didn't recieved the PIN already were I don't know whats happening. Please fix it ASAP! 09186502364 thats my number

  • Newbie
  • I tried several times the premium subscription but I didn't recieved the PIN already were I don't know whats happening. Please fix it ASAP! 09186502364 thats my number
  • FabianS_Bogota
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

[Premium] Saved and downloaded albums undownloaded every billing day

I have been a Premium user for the 2nd month and for two occurrences all of my saved and downloaded albums become undownloaded, more or less during my billing date, forcing me to download everything again (for three hours!).Is this an expected result...

  • Casual Listener
  • I have been a Premium user for the 2nd month and for two occurrences all of my saved and downloaded albums become undownloaded, more or less during my billing date, forcing me to download everything ...
  • troymeren
  • Casual Listener
  • 745 Views
  • 2 replies
  • 2 likes
  • 745 Views
  • 2 replies
  • 2 likes

Superuser Contribution Pago due abbonamenti. Uno sbagliato ma non so qual è

Salve. Pago due abbonamenti uno per spotify premium (9.9 euro al mese) e uno family (14, 99 euro al mese). E' giusto oppure no? Ho paura che se cancello quello sbagliato perdo tutta la mia musica. Come posso fare? Grazie mille per i suggerimenti

  • Newbie
  • Salve. Pago due abbonamenti uno per spotify premium (9.9 euro al mese) e uno family (14, 99 euro al mese). E' giusto oppure no? Ho paura che se cancello quello sbagliato perdo tutta la mia musica. Co...
  • FabianS_Bogota
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Hold up with Spotify support in Israel ??

When the service started ~ 4 years ago and no support was provided I realized it's reasonable to wait patiently until the service gets more popular and expands naturally. Since that didn't happen, I have to be brutally honest, and ask: what's the god...

  • Regular
  • When the service started ~ 4 years ago and no support was provided I realized it's reasonable to wait patiently until the service gets more popular and expands naturally. Since that didn't happen, I ...
  • adi518
  • Regular
  • 6743 Views
  • 10 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 6743 Views
  • 10 replies
  • 0 likes

Superuser Contribution Por qué mi familiar no puede unirse a mi plan

Tengo un cuenta familiar premium y la usábamos mi esposo y yo hace días el ya no pueda usarla siendo que YO NO lo quite de la cuenta y ahora que le envió el código dice que no pueden verificar que tenemos l misma dirección, que puedo hacer si ya no l...

  • Casual Listener
  • Tengo un cuenta familiar premium y la usábamos mi esposo y yo hace días el ya no pueda usarla siendo que YO NO lo quite de la cuenta y ahora que le envió el código dice que no pueden verificar que te...
  • FabianS_Bogota
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to enroll in family plan

My son has had his own Spotify and made a family account for all of our family to share. We all live under the same roof. But every time he sends me an invitation I try to enroll and it continues to tell me something went wrong. He said he tried to e...

  • Newbie
  • My son has had his own Spotify and made a family account for all of our family to share. We all live under the same roof. But every time he sends me an invitation I try to enroll and it continues to ...
  • FabianS_Bogota
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use the same credit card on two different accounts

I can't seem to delete a Spotify account that I had made accidentally and I had previously been subscribed to premium. When I cancelled my subscription it didn't delete my card info. When I tried getting premium under a new account using my same card...

  • Newbie
  • I can't seem to delete a Spotify account that I had made accidentally and I had previously been subscribed to premium. When I cancelled my subscription it didn't delete my card info. When I tried get...
  • FabianS_Bogota
  • Roadie
  • 1977 Views
  • 1 replies
  • 0 likes
  • 1977 Views
  • 1 replies
  • 0 likes

No veo mis playlists en mi TV LG

Desde hace un mes no veo mis playlists en mi TV, ya actualiza mi software, reinstale la app, hice de todo y el problemas es Spptify urge me den solución así como yo tengo muchos amigos con mismo problema.

  • Casual Listener
  • Desde hace un mes no veo mis playlists en mi TV, ya actualiza mi software, reinstale la app, hice de todo y el problemas es Spptify urge me den solución así como yo tengo muchos amigos con mismo prob...
  • scangelo-pe
  • Newbie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Spotify premium

I paid my spotify for family while i had the premium, i paid family 15 days after that i had to pay premium. Now my spotify premium is gone cause i tought since i paid family wasn't necessary to pay again premium, but now i don't have neither can you...

  • Newbie
  • I paid my spotify for family while i had the premium, i paid family 15 days after that i had to pay premium. Now my spotify premium is gone cause i tought since i paid family wasn't necessary to pay ...
  • Jacob
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium
  • 231 Views
  • 1 replies
  • 0 likes

Re: Family Account International / Cross Country

Hi there! I also have a similar issue. I am from the US and created my account there, but I moved to Brazil with my husband and stepson, and I would like for us to have a family account, we all 3 live in the same country, but my account is from the U...

  • Newbie
  • Hi there! I also have a similar issue. I am from the US and created my account there, but I moved to Brazil with my husband and stepson, and I would like for us to have a family account, we all 3 liv...
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes