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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9268 Views
  • 3 replies
  • 9 likes
  • Security
  • 9268 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483957 Views
  • 979 replies
  • 111 likes
  • Account
  • 483957 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211439 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211439 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121154 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121154 Views
  • 72 replies
  • 12 likes

Solved!! Buying a e-card for my friend in Italy

Hello, I live in Ireland, have an Irish bank account, and I would like to buy a subscription for my friend in Italy. How can I do that? In the conditions to buy a e-card, I can read that the card has to be bought by a CC issued in the country where I...

  • Regular
  • Hello,   I live in Ireland, have an Irish bank account, and I would like to buy a subscription for my friend in Italy.   How can I do that?    In the conditions to buy...
  • MattSuda
  • Spotify Star
  • 2950 Views
  • 26 replies
  • 0 likes
  • 2950 Views
  • 26 replies
  • 0 likes

Superuser Contribution Being charged when I cancelled my premium subscription

Back in January I got billed for a month of Spotify Premium Membership. I had used the free trial, and was expecting the trial to simply end, but the membership continued and I got billed. Shrugging it off, the same day I am billed I go online and ca...

  • Newbie
  • Back in January I got billed for a month of Spotify Premium Membership.  I had used the free trial, and was expecting the trial to simply end, but the membership continued and I got billed. &nbs...
  • Sumayyah5-8
  • Newbie
  • 4511 Views
  • 33 replies
  • 0 likes
  • 4511 Views
  • 33 replies
  • 0 likes

Address Issue

I have got the Spotify Family and I am the Family owner. I have never entered my address. So when I add member, Spotify didn't accept them. Where can I enter my adress?

  • Regular
  • I have got the Spotify Family and I am the Family owner. I have never entered my address. So when I add member, Spotify didn't accept them. Where can I enter my adress?
  • MarkPedersen
  • Roadie
  • 283 Views
  • 2 replies
  • 0 likes
  • Account
  • 283 Views
  • 2 replies
  • 0 likes

Someone changed my email address

Hi, I have a really weird problem only yesterday I noticed strange activity on my account my playlists disappearing and other weird ones appearing, even the music would change as I was listening to something completely different. Even my account clai...

  • Casual Listener
  • Hi, I have a really weird problem only yesterday I noticed strange activity on my account my playlists disappearing and other weird ones appearing, even the music would change as I was listening to s...
  • alucard4k
  • Casual Listener
  • 340 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! I can't let the children listen!

Dear SpotifyHow can I choose to disable explicit lyrics so my kids can listen?? ========================================================= yo Spotifytime to listento the voice that never speaksthe listenerthe peoplewho can't let the children listento ...

  • Newbie
  • Dear Spotify How can I choose to disable explicit lyrics so my kids can listen??   =========================================================   yo Spotify time to listen to the voice ...
  • Specialworld
  • Community Legend
  • 848 Views
  • 1 replies
  • 0 likes
  • 848 Views
  • 1 replies
  • 0 likes

I recently moved

I recently moved and started an own Family account, now I want to invite people, but where can I change my address? It's not linked to Facebook.

  • Casual Listener
  • I recently moved and started an own Family account, now I want to invite people, but where can I change my address?    It's not linked to Facebook. 
  • Maxim
  • Spotify Star
  • 322 Views
  • 3 replies
  • 0 likes
  • Premium
  • 322 Views
  • 3 replies
  • 0 likes

Spotify Family 1 year subscription in 2016 ended earlier than expected

I have signed for 1 year Family Premium last year around July, and now it's only March and I'm being charged for a new month of Family Premium. Shouldn't my subscription end in July instead and charge me by then?

  • Casual Listener
  • I have signed for 1 year Family Premium last year around July, and now it's only March and I'm being charged for a new month of Family Premium. Shouldn't my subscription end in July instead and charg...
  • Maxim
  • Spotify Star
  • 657 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 657 Views
  • 6 replies
  • 0 likes

Can't login

When I fill in my username and password on my iPhone In the login screen, it tells me "I have already signed up using this account "

  • Casual Listener
  • When I fill in my username and password on my iPhone In the login screen, it tells me "I have already signed up using this account "
  • musiccornercv
  • Roadie
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

Solved!! I think my account is hacked

Hi, I think my account has been hacked.It plays tracks without me knowing, out of the blue, and is changing to asian songs in the middle of my playlists.A device is connected with the name 'WIN-0PE8K6VPKD9' - and i don't know that device.I am logged ...

  • Newbie
  • Hi,   I think my account has been hacked. It plays tracks without me knowing, out of the blue, and is changing to asian songs in the middle of my playlists. A device is connected with the na...
  • jules1974
  • Casual Listener
  • 30850 Views
  • 16 replies
  • 3 likes
  • 30850 Views
  • 16 replies
  • 3 likes

Agregar el sexto usuario a plan Premium

Tengo el plan familiar premium con todas las cuentas ocupadas, pero necesito agregar a una persona más. Es posible hacer eso?

  • Casual Listener
  • Tengo el plan familiar premium con todas las cuentas ocupadas, pero necesito agregar a una persona más. Es posible hacer eso?
  • Rosi1
  • Casual Listener
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Stolen Spotify Account FYI Only

Hi All This was an interesting one, for a few weeks i have been getting kicked off when i play spotify via my smart tv app (someone else is playing music on your account). I didnt think much of it as my wife sometimes uses it. So i just starting figh...

  • Casual Listener
  • Hi All   This was an interesting one, for a few weeks i have been getting kicked off when i play spotify via my smart tv app (someone else is playing music on your account). I didnt think much...
  • 220 Views
  • 0 replies
  • 1 likes
  • Account
  • 220 Views
  • 0 replies
  • 1 likes

FUI COBRADO APÓS O CANCELAMENTO

Assinei a promoção de 3 meses Premium por R$1,99, com data de vencimento pro dia 22 de Março. Logo cancelei um dia antes (21 de Março) para não ser cobrado os R$16,90 mensais. Hoje pela manhã recebi um email dizendo que minha conta premium tinha sido...

  • Newbie
  • Assinei a promoção de 3 meses Premium por R$1,99, com data de vencimento pro dia 22 de Março. Logo cancelei um dia antes (21 de Março) para não ser cobrado os R$16,90 mensais. Hoje pela manhã recebi ...
  • Bittencourt
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 424 Views
  • 1 replies
  • 0 likes

Trouble logging to Spotify internationally

So, I have been using Spotify internationally and I tried logging in today, but a message kept popping up that I can only use Spotify for 14 days abroad. I changed my country in my acting settings online and it still won't let me login. I am not sure...

  • Newbie
  • So, I have been using Spotify internationally and I tried logging in today, but a message kept popping up that I can only use Spotify for 14 days abroad. I changed my country in my acting settings on...
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Spotify connect - Bluesound

Hi. I've got a Premium Family account.My account (master) will no longer start Spotify connect on my Bluesound Vault. Sometimes the Vault is listes in the devices menu, Sometimes not. But mye family-account works. I have tried both accounts on my iPh...

  • Newbie
  • Hi.   I've got a Premium Family account. My account (master) will no longer start Spotify connect on my Bluesound Vault. Sometimes the Vault is listes in the devices menu, Sometimes not.&nbsp...
  • wicksi8
  • Music Fan
  • 1651 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 1651 Views
  • 1 replies
  • 0 likes

Business accounts

Hello,We are a church in Sweden, and we now have an premium account. But I want to know if this is the right account for playing music at funerals. I can´t find any information about it. For exempel the price, how many users and how to organize it. T...

  • Newbie
  • Hello, We are a church in Sweden, and we now have an premium account. But I want to know if this is the right account for playing music at funerals. I can´t find any information about it. For exempe...
  • KatesHere
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! How to start a music band

I want to be a musician, how

  • Casual Listener
  • I want to be a musician, how
  • iluvmusicdotcom
  • Casual Listener
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Abroad

Spotify says I've been aboard when I've been in the same country since I made my account so it won't let me log in

  • Visitor
  • Spotify says I've been aboard when I've been in the same country since I made my account so it won't let me log in 😕
  • user-removed
  • Not applicable
  • 443 Views
  • 2 replies
  • 0 likes
  • 443 Views
  • 2 replies
  • 0 likes

Error cant connect to family plan

everytime I try and join the family plan I get an error and cant please help

  • Visitor
  • everytime I try and join the family plan I get an error and cant  please help 
  • Jacob
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Payment

Is anyone else getting charged £9.99 for the free subscription or is it just me?

  • Casual Listener
  • Is anyone else getting charged £9.99 for the free subscription or is it just me?
  • Jacob
  • Community Legend
  • 640 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 640 Views
  • 5 replies
  • 0 likes

HELP: Spotify error shows that country does not match

My spotify is working just fine but when I opened my computer today it's already logged out. I logged in with facebook and showed the error message "Your country does not match". I'm in the Philippines (never been to any other country). When I tried ...

  • Newbie
  • My spotify is working just fine but when I opened my computer today it's already logged out. I logged in with facebook and showed the error message "Your country does not match". I'm in the Philippin...
  • KatesHere
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes