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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195925 Views
  • 719 replies
  • 63 likes
  • Account
  • 195925 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101431 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101431 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54864 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54864 Views
  • 58 replies
  • 8 likes

Alguém acessou a minha conta!!

Hoje fui entrar no spotify e tinha uma foto de outra pessoa, um outro nome e várias músicas que eu não coloquei.. Como pode ter acontecido isso? O spotify sofreu algum ataque? Continuo vulnerável???

  • Newbie
  • Hoje fui entrar no spotify e tinha uma foto de outra pessoa, um outro nome e várias músicas que eu não coloquei.. Como pode ter acontecido isso? O spotify sofreu algum ataque? Continuo vulnerável???
  • 126 Views
  • 0 replies
  • 0 likes
  • Account
  • 126 Views
  • 0 replies
  • 0 likes

Superuser Contribution Facebook account missing

Like a lot of people I at some point have created 2 Spotify accounts, one that was registered with Spotify (just a regular free account) and another that was registered via Facebook. These had different playlists etc. Now when I try to log in to my F...

  • Newbie
  • Like a lot of people I at some point have created 2 Spotify accounts, one that was registered with Spotify (just a regular free account) and another that was registered via Facebook. These had differ...
  • JuanSebastian
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 166 Views
  • 1 replies
  • 0 likes

Facebook delete/ Switched to Stopify Premium/ transfer music

I'm trying to deactivate my Facebook, in the process I realized I couldn't even so much as email Spotify customer service while it's deactivated. I read in a forum that I could open a new Spotify account and have customer service transfer my music......

  • Visitor
  • I'm trying to deactivate my Facebook, in the process I realized I couldn't even so much as email Spotify customer service while it's deactivated. I read in a forum that I could open a new Spotify acc...
  • ErikG
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Account issue: Being charged for Premium, however I cannot find my account

Hi, I am being charged for a premium service, however, I appear to only have subscribed to the free service when I log in. I do not have any receipts from Spotify in my email account. I think I may have subscribed twice, and that the email address I ...

  • Newbie
  • Hi,   I am being charged for a premium service, however, I appear to only have subscribed to the free service when I log in.    I do not have any receipts from Spotify in my email ...
  • JuanSebastian
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Premium account - saved albums wont play offline

Hi there I've been a premium account holder for over a year and have always been able to play the music I've downloaded (with the 'available offline' box checked) via my ipad when offline. However the last couple of months I've been having trouble wi...

  • Casual Listener
  •   Hi there   I've been a premium account holder for over a year and have always been able to play the music I've downloaded (with the 'available offline' box checked) via my ipad when of...
  • StewBrewer97
  • Casual Listener
  • 309 Views
  • 4 replies
  • 0 likes
  • Premium
  • 309 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium not working

Any ideas?I have paid for premium through a top up plan with my provider spark but when I log into spotify it says I only on the free spotify. Any ideas why this would be happening?

  • Newbie
  • Any ideas? I have paid for premium through a top up plan with my provider spark but when I log into spotify it says I only on the free spotify. Any ideas why this would be happening?
  • JuanSebastian
  • Roadie
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Premium Spotify suddenly fails to load on Samsung smart TV

Spotify makes it easy to find and organise music, so after several months I signed up for Premium. All went well until some time last December when Spotify stopped connecting to the TV. Those three big white mesmerising dots just never stop... I can'...

  • Newbie
  • Spotify makes it easy to find and organise music, so after several months I signed up for Premium. All went well until some time last December when Spotify stopped connecting to the TV. Those three b...
  • yankfan5491
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 177 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Premium Subscription

I got kicked off from my family subscription because I didn't verify my account what do I do.

  • Newbie
  • I got kicked off from my family subscription because I didn't verify my account what do I do. 
  • JuanSebastian
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution FAMILY PLAN NEEDS TO BE FIXED

Only one account on my spotify premium family plan will not work, it needs to be resolved ASAP!

  • Newbie
  • Only one account on my spotify premium family plan will not work, it needs to be resolved ASAP!
  • JuanSebastian
  • Roadie
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 105 Views
  • 1 replies
  • 0 likes

Spotify free\premium on roku. Mine wont work.

I recently had the chance to buy spotify premium for 3 months for obly 99 cents. I took up the offer,and have had no problems...untill now. I just tried to loggin to roku spotify and it says i need the premium acct. I logged into spotufy app on my ph...

  • Casual Listener
  • I recently had the chance to buy spotify premium for 3 months for obly 99 cents. I took up the offer,and have had no problems...untill now. I just tried to loggin to roku spotify and it says i need t...
  • Jakhss92
  • Casual Listener
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Re-adding a family member

If i accidentally remove a family member from my family account can i readd them?

  • Newbie
  • If i accidentally remove a family member from my family account can i readd them?
  • Bittencourt
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Username

I don't know my username but I know my password and don't have a Facebook

  • Visitor
  • I don't know my username but I know my password and don't have a Facebook
  • Bittencourt
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 81 Views
  • 1 replies
  • 0 likes

Solved!! Adding family members

Hi, I have signed up for family premium. The treblie I'm having is, I have sent my wife an invite, but we can't get in. Does she have to set up a acct? The numbers that they give her, where do the go? The page after she recieves invite, verts her bac...

  • Newbie
  • Hi, I have signed up for family premium. The treblie I'm having is, I have sent my wife an invite, but we can't get in. Does she have to set up a acct?  The numbers that they give her, where do ...
  • Bittencourt
  • Spotify Star
  • 3156 Views
  • 10 replies
  • 0 likes
  • 3156 Views
  • 10 replies
  • 0 likes

A stranger is using my spotify!

So I have had spotify for quite some time and a couple years ago I notcied someone had added some strange playlists on my account. At the time I thought it was just one of my friends who was playing a joke on me becuase I had forgot to log out at the...

  • Casual Listener
  • So I have had spotify for quite some time and a couple years ago I notcied someone had added some strange playlists on my account. At the time I thought it was just one of my friends who was playing ...
  • Mackan804
  • Casual Listener
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

when spotify premium ends

When I will lose my premium account, my track list and my favourite playlist will be lost??

  • Casual Listener
  • When I will lose my premium account, my track list and my favourite playlist will be lost??
  • valenzio7
  • Casual Listener
  • 224 Views
  • 4 replies
  • 0 likes
  • Premium
  • 224 Views
  • 4 replies
  • 0 likes

my music is under the wrong artist

My name is Nox. I released a cd called my life in May. You can find it by searching Nox - My Life. There is another Nox i was unfamiliar with and my album got put under his discography. Now i am trying to get verified but i do not have an artist page...

  • Newbie
  • My name is Nox. I released a cd called my life in May. You can find it by searching Nox - My Life. There is another Nox i was unfamiliar with and my album got put under his discography. Now i am tryi...
  • Dreadlord
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Premium upgrade fail yet charged

I used my CashApp Virtual debit card to upgrade to spotify premium student discount. I was charged $4.99 three times but I still have a free account.

  • Casual Listener
  • I used my CashApp Virtual debit card to upgrade to spotify premium student discount. I was charged $4.99 three times but I still have a free account.
  • Maxim
  • Spotify Star
  • 191 Views
  • 3 replies
  • 0 likes
  • Premium
  • 191 Views
  • 3 replies
  • 0 likes

Removing a payment option

I need to remove my debit card from an account. I only have the username. I need help

  • Newbie
  • I need to remove my debit card from an account. I only have the username. I need help
  • Bittencourt
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 186 Views
  • 1 replies
  • 0 likes

paid for but not received gift card

hi,i have paid for a gift card but not received an email.i paid for it last week, so it has had time to arrive. i also have checked my junk folder. thanks.

  • Casual Listener
  • hi, i have paid for a gift card but not received an email. i paid for it last week, so it has had time to arrive. i also have checked my junk folder.   thanks.
  • kbrooksc
  • Community Legend
  • 218 Views
  • 3 replies
  • 0 likes
  • 218 Views
  • 3 replies
  • 0 likes