i cant cancel my subscripton

chandradennis · 2017-03-29

what do i need to do?

Maxim · 2017-03-29

Hey @chandradennis,

Why are you unable to cancel your subscription? Are you seeing any error messages when you try to cancel it?

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chandradennis · 2017-03-29

No there is no button for cancelling

Maxim · 2017-03-29

Are you able to post a screenshot of what you're seeing?

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chandradennis · 2017-03-29

This

labelscollected · 2017-03-29

Hi, can you please tell which is the payment method you are using for paying? That will help a lot for a better understanding of the issue. Keep me updated!

chandradennis · 2017-03-29

Ideal

labelscollected · 2017-03-29

Does iDeal have any account page where you can cancel recurring subscriptions? If so, that's your best bet; if iDeal keeps the money from flowing, Spotify won't be able to receive any kind of payment. Keep me updated!

chandradennis · 2017-03-29

Wait Maybe i have found it. It says i need to update my paymemt provider and i need to pay 0.01 eu Maybe that?

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